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Telesales Agent
Roles & Responsibilities:• Calling customers and updating them about the company's products, services, or new launches• Addressing any customer queries and complaints• Questioning customers to understand their requirements and preferences.• Maintaining and updating database with customer information• Fulfilling the monthly and yearly sales target• Creating and presenting detailed sales reports• Directing potential sales leads to the Sales Representatives• Maintaining a record of day-to-day calls and sales activities• Assisting the Sales department in planning and implementing effective sales strategies• Monitoring KPIs and sales achievements• Analyzing and presenting competitor sales activities• Keeping up-to-date with the latest industry developments and company offerings• Assisting in facilitating future sales• Noting customer requirements or orders and processing the same to the concerned department Salary:QAR 500 to 6,000 per month inclusive of fixed allowances. Requirements Required Qualifications: Any Bachelor’s Degree.Required Experience:• Proven work experience as a Tele sales Representative, Tele caller, or a similar position in the Sales department 2 -3 year.• Excellent communication and interpersonal skills• Good time management and organizational skills• Strong presentation and negotiation skills• Proficiency in Microsoft Office• Good telephone etiquettes• Impressive multitasking and problem-solving abilities• Ability to manage stressful situations and strict deadlines• Highly motivated individual• Ability to work independently and collaboratively• Ability to offer excellent customer servicePlease note: candidates who are interested on the mentioned package may apply.
Posted a year ago
Any time
Experience level
On-site/remote
Job type
Michael Page
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