Jobs in Sharjah

Posted 5 hours ago

Posted 5 hours ago

Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.Appointment management including no-shows, rescheduling of patients and confirmations.Register new patients and ensure the records of current patients are up to date.Provide information about medical insurance coverage to patients and collect the payment/ co-payment  based on the insurance eligibility.Provide claim forms in case the patient wants to claim reimbursement.Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.Check emails daily, ensuring you respond to queries in a timely manner.Ensure operations are carried out uniformly according to the hospital policies and procedures.Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.Participate in the Hospital training programs.Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the departmentStrictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.Exercises effective interpersonal skills in dealings with department staff, colleagues and management.Maintains patient & staff confidentiality.Maintain high standards of data accuracy while ensuring compliance with privacy regulations.Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.Provide patients with detailed statements and assistance in understanding their charges and payment options.Prepare and process patient invoices for services, ensuring accurate charges.Collect co-pays, deductibles, and outstanding balances at the time of service.Ensure billing practices comply with legal and insurance requirements.

Posted 2 days ago

The Commercial Vehicles Sales Representative for the HINO Trucks Division is responsible for driving sales growth by actively seeking and engaging with prospective customers. This role focuses on achieving sales targets, maximizing profitability, and ensuring high levels of customer satisfaction through effective relationship management and consultative selling practices. Success in this position requires strong product knowledge, exceptional communication skills, and the ability to operate effectively in a fast-paced environment.What You Will Do:Sales and Revenue GrowthAchieve and exceed monthly and annual sales targets while maximizing profitability by focusing on net sales and gross margin earnings.Utilize discounts effectively as a tool to close deals, ensuring profitability and customer satisfaction.Customer EngagementContact prospective customers and manage assigned accounts within the designated territory.Conduct regular customer and field visits to assess business requirements, ensure satisfaction, and maintain long-term relationships.Qualify customers by understanding their requirements and interests and matching them to appropriate models.Product DemonstrationDemonstrate trucks by explaining characteristics, capabilities, and features, offering test drives, and explaining warranties and services.Administrative ResponsibilitiesWrite sales orders, secure deposits, and process paperwork in line with established business policies.Provide sales management with information by completing reports.Ensure that monthly overdue payments are within the agreed target.Professional DevelopmentAttend all sales meetings, modular training sessions, and refresher courses to stay informed about new products.Communicate with the Sales Manager or Branch Manager regarding any additional training requirements.

Posted 2 days ago

Perform on-site technical tasks including the installation of fiber optic cables (FTTH), configuration of ONTs/Routers, and maintenance of copper or wireless network equipment.Carry out routine tasks involved in installing and maintaining the customer apparatus peripherals and connected plant for various Voices and Data services with minimal supervision and guide.Prepare for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed.Attend service fulfilment requests within the defined appointment slots.Attend fault docket assurance requests within the unallocated slots scheduled by the controllers.Coordinate with the CTSC for any advanced technical support requirement while being at the customer premise.Log all activities performed on the field in the PDA appropriately (arrival, job acceptance and completion time).Present at customer premise until the completion of the job, unless approval is acquired from the team leader and the customer has received a new appointment date.Ensure accurate reporting of the incomplete jobs to the controller to ensure accurate communication (wrong EID, FDH splitter unavailability).Update PDA with information related to customer link before leaving the customer.Clean work area upon completion of job.Demonstrate prompt, smart and courteous behaviour in dealing with customers.Inform customer about the necessity for calling the appointment centre for rescheduling required activities.Maintain proper attire, hygiene and professionalism.Show keenness in continuous learning, upgrading knowledge and skills in the functional area of specialization.

Posted 2 days ago

Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.ResponsibilitiesManaging Patient Experience  Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.Appointment management including no-shows, rescheduling of patients and confirmations.Register new patients and ensure the records of current patients are up to date.Provide information about medical insurance coverage to patients and collect the payment/ co-payment  based on the insurance eligibility.Provide claim forms in case the patient wants to claim reimbursement.Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.Check emails daily, ensuring you respond to queries in a timely manner.Ensure operations are carried out uniformly according to the hospital policies and procedures.Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.Participate in the Hospital training programs.Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the departmentStrictly adheres to NMC’s regulations and policies especially those related to infection control,  patient safety & JCI.Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.Exercises effective interpersonal skills in dealings with department staff, colleagues and management.Maintains patient & staff confidentiality.Maintain high standards of data accuracy while ensuring compliance with privacy regulations.Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.Provide patients with detailed statements and assistance in understanding their charges and payment options.Prepare and process patient invoices for services, ensuring accurate charges.Collect co-pays, deductibles, and outstanding balances at the time of service.Ensure billing practices comply with legal and insurance requirements

Posted 2 days ago

You will be the first point of contact for our patients, providing them with exceptional customer service and support.  Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.ResponsibilitiesResponsible for maintaining excellent telephone etiquette and professionalism while attending to the patient callsMaintaining departmental KPI’s.Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.Responsible for attending to all the incoming patient calls promptly, without delay.Ensures call backs are completed in a timely manner.Maintains clarity in communication and pleasant tone of voice at all times.Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.Assists the patient in the best way possible and creating a good impressionMaintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.Responsible for booking appointments as well as clarifying enquiries related to the hospital services.Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.Multitask and manage the call volumes as per the call process flow.Promote the services of the hospital to patients.Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the departmentStrictly adheres to NMC’s regulations and policies especially those related to infection control,  patient safety & JCI.Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.Participates and contributes to scheduled in-house training programs.Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.Maintains patient & staff confidentiality.Demonstrates the ability to listen to others in promoting effective communication.Appointment management including no shows, confirmation, cancellation & rescheduling.Doctors calendar creation and updating & maintaining doctors notes.Maintaining the duty change as per the unit protocol.

Posted 2 days ago

Provide expert guidance on telecom products and services, tailoring recommendations to individual customer needs and usage patterns.Achieve and exceed sales targets by proactively engaging customers, demonstrating product features, and closing deals effectively.Manage customer accounts, including processing orders, handling billing inquiries, and resolving service issues with accuracy and efficiency.Stay up-to-date on the latest telecom technologies, promotions, and industry trends to provide informed advice and competitive comparisons.Maintain a clean, organized, and visually appealing store environment that reflects brand standards and enhances the customer experience.Conduct product demonstrations and training sessions to educate customers on device functionalities and service benefits.Handle customer complaints with empathy and professionalism, escalating issues as needed to ensure prompt and satisfactory resolutions.Process transactions accurately using point-of-sale (POS) systems, including cash handling, credit card processing, and inventory management.Build and maintain strong customer relationships through personalized interactions and follow-up communication to foster loyalty.Collaborate with team members to achieve store sales goals, share best practices, and create a positive and supportive work environment.Provide excellent customer service and assist customers in finding products that meet their needs.Maintain a thorough knowledge of the store's products and services to effectively answer customer questions and make recommendations.Process customer transactions accurately and efficiently, including handling cash and operating a point-of-sale system.Monitor and replenish inventory as needed to ensure products are readily available for customers.Assist with merchandising and visual displays to highlight new products and promotions.Build and maintain relationships with customers to foster repeat business and loyalty.Adhere to store policies and procedures, including those related to safety and security.

Posted 2 days ago