Education: Bachelor’s Degree or hold an equivalent professional qualification, IATA certified.

Experience: Minimum 03 years of GCC experience, handling the travel arrangements of corporate, Marine, Offshore clients experienced in Sabre or Travelport and delivering the best travel solutions to clients

Responsibilities:

· Process all reservations on behalf of clients and handle ticketing and invoicing queries.

· Taking complete ownership of fulfilling clients’ immediate travel requirements.

· Selling / Constructing airfares from multiple sources including published fares, ad hoc fares, inter-office, and buying from third parties.

· Calculate and quote fare based on stated client needs and assist them with problem-solving and looking at alternative routes when the need arises.

· Ensuring timely reporting of documents

· Handle unforeseen problems and complaints with courtesy and understanding.

· Ensure compliance with the company’s procedure for documentation, ticketing, voids, refunds, etc.

· Queue management: Monitoring queues and working on them daily.

· Nurture client relationships based on trust, dependability, and reliability.

Points To Consider:

· Knowledge of GDS Sabre and Galileo

· Proactive approach along with ownership attitude

· Independent, hardworking, meticulous, and a team player.

· Well-organized with multi-tasking skill with minimal supervision.

· Excellent command of Written and spoken English

· Able to perform under stress and meet tight deadlines.

· Good knowledge of world geography.