Cars24 Hiring | Warranty Buddy at Global Access Cars Automobile Trading LLC in Dubai - 3 - 8 years of experience | JobsGulf.ae

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Cars24 Hiring | Warranty Buddy

Global Access Cars Automobile Trading LLC

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

3 - 8 years

Respond to customer tickets via email/ phone on car quality, service and warranty concerns.
Resolve customer concerns with the best customer experience and within Cars24 Quality standards and policies.
Liaising with workshops and providing customers timely updates.
Liaise with external vendors in different Emirates to provide best repair solution
Documentation work involving quote comparison and technical job evaluation
Upsell VAS products over the telephone.
Occasionally be able to manage customers face to face.
Ensure high customer satisfaction and high standards.
Step-up as a Service Advisor if required.

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