Parisima Talent is currently hiring a Civil Engineer for its real estate client who will be supporting customer care technical team.

Job role-

We are looking for a highly motivated and experienced Civil Engineer with customer service experience to join our team. The ideal candidate will have a strong understanding of civil engineering principles and practices, as well as the ability to communicate effectively with customers and other stakeholders.

Main Responsibilities -

• Reviewing the technical requests from customers, and providing initial feedback
• Coordinating with Infra and Planning team, prepare a response/ NOC to customers.
• Open and close the requests in Yardi - a property management system
• Hold technical meeting with customers.
• Provide customer service to clients, answering questions and resolving issues