The primary responsibility of the Credit Controller would be to chase outstanding invoices to the company and play a vital role in the cash-flow of the organization ensuring credit given to customers is monitored and controlled effectively.

▪  Manage day to day collection processes and oversees the management of the Credit Control and Billing team.

▪  Ensure Collectors follow the set collection procedures in a timely manner and co-ordinates weekly meetings with sales,distribution & Collections.

▪  Maintain close links with all customers, to ensure smooth running of accounts and encourages timely recovery of payments.

▪  Manage and handles key accounts efficiently and accurately and ensures timey collection.

▪  Follows up on billing and collection executives to ensure timely and effective collection of all debts and customers payments.

▪  Ensures that collections are on time and DSOs are maintained at industry levels or better.

▪  Keep records of payments accurate and updated and negotiates approved payment plans.

▪  Handle the collection of finances and the resolution of account queries; raise sales invoice and credit notes.

▪ Resolve queries both internally and externally around outstanding invoices and investigates and resolves queries relating to non-payment of invoices and also initiates legal procedures if necessary.

▪  Perform Daily and month end reporting and account reconciliations and ensure that posting and allocating is done receipts on daily basis.

▪  Responsible for achieving company monthly and annual collections targets.

▪  Ensure timely preparation of monthly aged report/ debt tracker, post sales closure at month ends

▪  Ensure debt tracker remains up to date with commentary, monthly collections and expected collections for better forecasting purposes

▪  Ensure BDR with calculation on monthly basis is submitted to Group Credit & Collections Manager.

▪  Promote two-way cross functional communication.

▪  Ensure new customers are set up in the system post complete due diligence and in line with Group’s Credit & Collections Policy.