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Customer Service Representative

KALHOUR TRADING Co. L.L.C

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

1 - 3 years
  • Provide excellent customer service by responding to inquiries and resolving customer issues in a timely and professional manner.
  • Maintain a high level of product knowledge to effectively answer customer questions and provide accurate information.
  • Assist customers with product selection and make recommendations based on their needs and preferences.
  • Stay up to date on company policies and procedures to ensure compliance and provide accurate information to customers.
  • Collaborate with other departments to resolve customer issues and ensure customer satisfaction.
  • Continuously strive to improve customer service skills and knowledge through training and development opportunities.
  • Handle customer complaints and escalations with empathy and professionalism.