Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
1 - 3 years
- Provide excellent customer service by responding to inquiries and resolving customer issues in a timely and professional manner.
- Maintain a high level of product knowledge to effectively answer customer questions and provide accurate information.
- Assist customers with product selection and make recommendations based on their needs and preferences.
- Stay up to date on company policies and procedures to ensure compliance and provide accurate information to customers.
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction.
- Continuously strive to improve customer service skills and knowledge through training and development opportunities.
- Handle customer complaints and escalations with empathy and professionalism.