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END USER SUPPORT ENGINEEER

Global Technology Services LLC Careers

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

5 - 6 years

Salary

AED 4000 - AED 6000

Roles & Responsibilities

We are looking for END USER SUPPORT ENGINEEER

  • Provide technical support and troubleshooting to end users.
  • Install, configure, and maintain hardware and software systems.
  • Collaborate with other IT teams to resolve complex issues.
  • Respond to service requests and incidents in a timely manner.
  • Train end users on software applications and systems.
  • Document and track support tickets and resolutions.
  • Ensure adherence to security and data protection policies.
  • Assist in the development and implementation of IT projects.
  • Stay updated on emerging technologies and industry trends.
  • Contribute to the improvement of IT support processes and procedures.