Provide cleaning and hygienic service for guest rooms and public areas and meet cleanliness and guest satisfaction.
Report any maintenance issues concerns.
Assist in delivering guest requests, if and whenever needed.
Provide cleaning service by cleaning, vacuuming, dusting, replenishing amenities, linens, and supplies and any other duties deemed professional as preferred and requested by guest.
Clean windows, bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using correct and coded cloths, mops, sponges, brushes, and/or cleaning agents.
Polishing and buffing of marble floor, polishing of wooden floor and shampooing and maintenance of carpets.
Assist other attendants by stripping and making beds, changing bed linens, dusting all furniture, pictures, drawers, window ledges, and shelves in team effort.
Empty trash.
Restock trolleys and baskets.
Visually inspect room for cleanliness and appearance and signify cleaning completion
Attend all mandatory meetings
Report all suspicious persons or activities, hazardous conditions, etc. to supervisor and or Safety/Security Department or Housekeeping Manager
Provide general assistance, instruction and/or guidance for guests and associate safety in the event of an emergency
Complete all other duties as assigned by supervisor to include cross training or exposure or assistance in other areas or departments
Keep work area neat and organized.
Handover shift and to following colleague with completion of given task and pending task to be done.
Make proper and correct use of guest linen and reports any misusage of the same to supervisor immediately.
Periodically inspects, clean and maintain cleaning equipment and machines like vacuum cleaners, scrubbing machines, caddies etc.
Completes allocated rooms or task in given time frame depending on size and condition for rooms.
Reports and handover lost items to supervisor and does the necessary paper work.
Cleaning of swimming pool and surrounding areas.
Provide turndown service.
Carry on any other duties and responsibilities deemed necessary and requested by management.
