JOB DESCRIPTION :

Are you passionate about delivering exceptional customer service?

Vodafone is seeking enthusiastic individuals to join our team as Call Center Representatives.

As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless experience.

Responsibilities:
- Handle calls from customers regarding inquiries, complaints, billing, and technical issues.
- Provide accurate and efficient solutions to ensure customer satisfaction and retention.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with other departments to escalate and resolve complex issues.
- Stay up to date with product knowledge and services to better assist customers.

Benefits:

Attractive Salary, KPIs and Connectivity allowance.
Fully paid training.
Work from home opportunity.
Social and Medical Insurance.
Healthy work environment.
Transportation is provided.