Overview:

Responsible for design, installation & maintain of IT infrastructure to ensure stable & smooth operation of Organisation’s functions.

Responsibilities:

• Maintain the server’s to keep the server all group networks uptime as 100 %
• Maintain virtualization environment preferably with VM Ware, backup solution, cloud based backup, DR solutions, Router configuration and cloud based wifi management.
• Receive, priorities & respond to incoming calls &/or emails regarding equipment &/or ICT related issues .
• Manage all Servers / Cisco routers / VMware / Firewalls and all other ICT equipment
• Maintain the server side of business critical application SAP and Other software.
• Accurately document instances of software, hardware issues failure, repair, installation and removal or other work requests.
• Ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs etc.
• Cyber security solutions and compliance process implementation, maintenance and monitoring
• Ensure effectiveness of security solutions, including firewalls, anti-virus, VPN and intrusion detection system.
• Monitor network performance, internet connection & troubleshoot problem areas as needed to identify and remedy network performance bottlenecks.
• Implement, monitor and manage CCTV and Bio matric system as per HO guidelines.
• Awareness on SAP process will be an added advantage.
• Monitor and support the complete Group IT infra requirements
• Operations support as instructed by Management