The Key Account Manager plays a pivotal role in managing a portfolio of key corporate accounts within the Mobility Solutions sector, ensuring customer retention and maximizing revenue opportunities. The role involves developing strong client relationships, contributing to sales strategies, and achieving sales performance targets. Success in the position is measured by achieving sales metrics, building brand awareness within the corporate community, and delivering excellent customer satisfaction through consultative selling and market-leading service.

What You Will Do:

Account Management

• Manage a portfolio of key accounts to ensure customer retention and maximize output.
• Build strong and effective account management relationships with all customers.
• Plan and implement customer retention and relationship development strategies.

Sales Strategy

• Support Head of Operations & Lease in sales strategies, targets, and performance to meet or exceed profitability and growth targets.
• Win new customers through proactive prospecting techniques including cold calling.
• Contribute to formulation of policy and strategy within the sales and marketing function.
• Provide vital statistics to the Marketing team to assist in strategizing future campaigns.

Reporting and Administration

• Maintain administration and relevant reporting and planning systems on a periodic basis.
• Prepare daily, weekly, and monthly reports to assist in planning strategies for acquiring business.
• Work closely with accounts and collections team to ensure debts are minimized.
• Maintain and develop corporate image and reputation through suitable PR activities and presentation.