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Experience
Manager - Hose is required to oversee the operations, sales, and service activities related to hydraulic hoses, piping, fittings, adaptors, and associated accessories for the division. The role requires technical knowledge of hydraulic systems and hoses, along with strong management skills.
You will lead and manage the hydraulic hose department, ensuring efficient operations, high-quality service, and exceptional customer satisfaction. This role is responsible for overseeing day-to-day operations, managing a team, and developing strategies to grow the hydraulic hose business. You will ensure that all technical and safety standards are met and will work closely with customers, vendors, and other departments to drive business success.
Key Responsibilities:
1. Operational Management:
• Oversee daily operations of the hydraulic hose department, including manufacturing, assembly, and quality control.
• Ensure that all work processes meet quality and safety standards.
• Monitor inventory levels and work with suppliers to maintain adequate stock.
2. Sales and Business Development:
• Develop and implement strategies to increase hydraulic hose sales and expand the customer base.
• Build and maintain relationships with existing customers while identifying potential new clients.
• Conduct market analysis to stay updated on industry trends and customer needs.
3. Customer Service:
• Address customer inquiries and issues promptly and professionally.
• Ensure that all orders are fulfilled accurately and on time.
• Work closely service teams to provide technical expertise and support.
4. Team Leadership:
• Recruit, train, and mentor team members in the hydraulic hose department.
• Set performance targets and evaluate team performance.
• Promote a safe, positive, and efficient work environment.
5. Technical Expertise:
• Provide technical guidance and support on hydraulic hoses, fittings, and systems.
• Ensure that products meet company and industry standards.
• Stay informed about the latest technologies and industry best practices.
6. Financial Management:
• Monitor financial performance and implement cost-saving measures.
• Prepare regular financial and operational reports for management.
7. Compliance and Safety:
• Ensure compliance with all health, safety, and environmental regulations.
• Conduct regular safety inspections and provide training on proper handling and usage of hydraulic hoses and related equipment.