Purpose of the Job As an Operations Executive in Aramex, you will ensure smooth operational flow and achieve customer satisfaction Job Description • Monitoring the operational KPIs and achieve the needed targets. • Communicate with other teams for smooth processes flow. • Solving the daily issues might take place with the teams on ground. • Managing the team members and making sure all implementing the needed tasks. • Generating the needed reports and making sure to apply the needed actions and follow up for any drop happening. Job Responsibilities - Experience and Education • Bachelor s degree in Business, Operations Management, Supply Chain Management, or related field • Experience of 3 to 5 years Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus