* Monitor day-to-day branch operations, SOP checklists, and quality reports.

• Identify and resolve anomalies across sales, service, and quality data.

• Lead process improvement loops (create → deploy → measure → refine).

• Cut unnecessary costs (OPEX) and improve performance across branches.

• Coordinate with branch managers, VM teams, and quality departments.

• Conduct staff appraisals and enforce operational excellence standards.

• Track all tasks using Agile principles and tools like ASANA.