Worked on Outbound/Inbound Communications related activities such as Bill Completion, Bill Segment Freeze etc and multiple Real time Integration with CC&B.
Design, prepare and execute test cases related to billing as part of CC&B process.
Actively participate on client calls. Provide solutions for client requests.
Worked on UI maps, Scripts, Zones, BS and BO, Portals, base JSP and SSRS reports.
Worked on UAT activities and Handling production issues and routing to concern developers.
Worked on configuring of Extendable Lookups, Master
Configuration, Plug-in driven Batches etc.
Developed on existing Complex Case Types and worked on their process flow.
On-site Visit for Client Integration and Functional requirement gathering and presentation of POC demo.
Prepared UTP, Technical design preparation (TDD) and Codereview documents.