Job Brief:

Shuraa is a leading one stop solution for the formation of Businesses in UAE. We are seeking for a dynamic Public Relation Officer to join our team. Suitable candidate must have a proactive attitude, along with excellent communication and interpersonal skills.

 

Responsibilities:

• Responsible for coordinating and liaising between the company and Government organizations / authorities and provide a key inter-face between the two.

• Provide quick, efficient, and reliable services for all Government related jobs such as Employment Permits, Entry Visas, Medical Examinations, miscellaneous jobs related to Immigration, Ministry of Labor & Consulates, and Business Licenses to the company and its group, adhering to the regular amendments in rules and regulations within very short notices.

• Identify and develop problem solving methodologies to resolve customer issues.

• Act as a point of contact for complains and escalate issues as appropriate.

• Maintain existing clients and generating new clients to achieve revenue goals.

 

Requirements:

• Exceptional customer service, and verbal and written communication, organizational and multi-tasking skills.

• Minimum of one year working experience in similar role.

• Fluent in Arabic and English.

• Maintaining and monitoring documentation and following up on important actions.

• Should have valid UAE Driving License and PRO Card.

• Adhere to all company policies and procedure.

• Ability to perform under pressure and address complaints in a timely manner.