Receptionist cum Concierge at First Select Employment Services in Dubai - 2 - 7 years of experience | JobsGulf.ae

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Receptionist cum Concierge

First Select Employment Services

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

2 - 7 years

Greet and welcome guests with a warm, engaging demeanor, creating a positive first impression that embodies the establishment's ethos.
Manage reservations and ensure seamless check-in/check-out processes, demonstrating attention to detail and efficiency.
Provide personalized concierge services, including arranging transportation, dining reservations, and local experiences tailored to guest preferences.
Handle inquiries and requests promptly, utilizing excellent problem-solving skills to exceed guest expectations.
Maintain an organized and efficient front desk operation, including managing phone lines, emails, and correspondence.
Coordinate with various departments to fulfill special requests, ensuring a unified guest experience across the establishment.
Stay updated on local attractions, events, and services to offer informed recommendations to guests.
Assist in managing guest feedback and complaints, turning challenges into opportunities for enhanced service.
Ensure the reception area is tidy, presentable, and equipped with necessary materials, reflecting professionalism.
Perform administrative tasks such as filing, data entry, and updating guest records to support operational efficiency.

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