Sales Associate - Abbas Al Akkad PURPOSE & IMPACT ON ORGANIZATION You contribute to the store sales and adidas profit targets by: - Passionately inspiring and serving and selling to our consumers - Diligently executing store operations - Contributing to a culture of consumer centricity within the store KEY RESPONSIBILITIES - Actively connect and engage with consumers entering the store - Be aware of store KPI's (key performance indicators) and contribute to store sales - Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards - Be a Brand advocate, consistently exhibiting our 6 Values - Use seasonal product and Brand knowledge effectively during consumer interactions - Communicate product features and benefits, and unique selling points clearly to address consumer needs - Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience - Be aware of all omnichannel related sales tools - Guide our Consumers through the digital touchpoints in the store - Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store s entire product offer is represented on the sales floor - Complete sales transactions quickly and accurately while adhering to cash protection procedures - Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty - Minimize loss in the stockroom and the sales floor - Perform all store operations in a safe, effective, and efficient manner - Comply with all operational policies and procedures - Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards - Know the store KPIs and how you personally contribute to them - Plays a role in maximizing sales and minimizing loss - Keeps an up-to-date awareness of our competitors - Offers suggestions and ideas on how to improve operations and processes - Collaborate productively and respectfully with team members - Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance - Seek coaching and learning opportunities to continually improve performance - Complete all applicable training programs and effectively apply the learning on the job - Seek coaching and learning opportunities to continually improve performance - Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all AUTHORITIES - Not Applicable KEY RELATIONSHIPS - Consumers - Peers and Supervisor KNOWLEDGE, CAPABILITIES AND EXPERIENCE - Retail Professional Competencies MINIMUM QUALIFICATIONS - Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment. - Basic numeracy, literacy, and verbal communication skills AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. • COURAGE: Speak up when you see an opportunity; step up when you see a need.. • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards. • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
