Provide first line support related to customer queries and perform proactively to find alternative solutions as required.
Preparing Marketing Plan and develops marketing recommendations based on the Product, Price, Promotion to meet customer needs and achieve business goals; guides and influences market responses and business performance.
Assure timely attendance of all enquiries to secure business.
Manages Supply Chain Solutions team projects which supports in increasing revenue / cash flow of the team as well rectifying loss-making partnerships.
Handover of confirmed enquiries with necessary documents & client SDPs to Customer Service/Operations for execution and regularly follow up to ensure shipment moves as per the client’s requirements.
Stand in for any operational and sales requirements when needed to ensure seamless delivery to the client and smooth running of the department.
Develop and implement sales strategies to achieve revenue targets and increase market share.
Identify and pursue new business opportunities through prospecting, networking, and lead generation.
Cultivate and maintain strong relationships with potential and existing clients.
