Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
1 - 3 years
- Visit customers to develop relationship and expand customer base for sale of welding machine / consumables / parts sales.
- Build customer base by identifying new potential / lost end-user customers, contact decision makers.
- Provide technical support to meet customer requirements; discuss and coordinate with principals in this regard.
- Provide quotation to customers and offer alternate suggestions / solutions when items are not in stock or when back ordered.
- Understand market size, price level to help define the pricing policy. Keep abreast of competitor activities.
- Carry out machine or consumable demonstration with support of service team. Follow up on the trials till order finalisation
- Close communication with sales engineers/ service engineers / sales coordinators / credit control on day-to-day operations.
- Follow up on customers enquiries, submitted quotations, complaints, and delivery related issues.
- Notify sales coordinator for out-of-stock items and when new items must be ordered.
- Follow up for payment / account receivables on timely basis.
- Prepare sales reports on weekly basis and on need to provide based basis.
- Develop and execute sales strategies to achieve sales targets in the welding industry.
- Identify and prospect potential customers and build strong relationships with existing customers.
- Understand customer needs and recommend appropriate welding products and solutions.
- Provide technical support and product demonstrations to customers.
- Prepare and present sales proposals and negotiate contracts.
- Collaborate with internal teams to ensure customer satisfaction and smooth order processing.
- Stay updated on industry trends, competitor activities, and new welding technologies.
- Meet sales goals and objectives within specified timeframes.
- Prepare sales reports and forecasts to track progress and identify opportunities for improvement.
- Maintain accurate records of sales activities and customer interactions.
- Ensure collection and return of demonstration machines / unused samples to the respective warehouses.