The Arabic speaking Sales Representative and Social Media Coordinator will be responsible for leveraging their customer network to drive sales and for managing the company’s Arabic Social media presence. The ideal candidate will be a self-starter with a strong background in sales and social media management, specifically within the Arabic Speaking Market.

Duties and Responsibilities:

Sales Responsibilities

1.Customer Network Utilization

– Identify online sales prospects and utilize lead generation sources to expand the

customer base.

– Convert inquiries into sales for newly acquired customers.

– Safeguard customer information to maintain confidentiality and prevent sharing with

competitors or personal use.

2.Sales Targets

– Achieve assigned sales targets and outcomes within schedule.

– Present, promote, and sell products/services to existing and prospective customers.

– Take responsibility from billing to collection of full payment upfront from all

customers.

– Conduct site visits to customers, manage inventory during site visits and are

responsible for inspecting stock for damages.

3.Customer Interaction

– Establish, develop and maintain positive relationships with customers by providing

product information and highlighting its features and benefits to enhance sales.

– Address and resolve customer complaints or issues promptly and professionally.

– Maintain consistent communication with sales clients through a systematic

communication strategy, ensuring regular updates and interactions to effectively meet

their needs.

4.Cash Handling and Transactions

– Accurately process cash and credit sales transactions at the cash desk.

– Issue change, receipts, refunds or tickets for after sales support

5.Inventory Management

– Assist with receiving and stocking merchandise.

– Conduct regular inventory checks and report any discrepancies to the manager.

– Maintain a clean, organized, and well-merchandised store.

Social Media Responsibilities

1.Social Media and Audience Management

– Oversee the company’s Arabic social media account

– Create, Curate and manage published Arabic Content (images, video and written)

– Engage with the audience in Arabic and respond to comments and messages in a timely

manner.

– Develop and expand community and/or influencer outreach efforts.

3.Content Creation and Curation:

– Develop engaging, creative, innovative content for regularly scheduled posts.

– Monitor trends in social media tools, applications, channels, design and strategy.

Additional Responsibilities

1.Market Research

– Monitor competition and provide suggestions for improvement

– Analyze consumer behavior and adjust email and advertising campaigns accordingly

2.Reporting

– Report on sales activity and forecast to senior management.

– Track Social media influence measurements and report on the impact of social media

campaigns.