Job Objective

• The Sales Representative will be responsible for driving product sales, building relationships with retail clients, and contributing to the overall success of the sales team, The role involves implementing sales, achieving targets, and ensuring excellent customer satisfaction.

Authorities and Responsibilities

Sales and Customer Acquisition:

• Actively engage with retail clients to promote and sell FMCG products.
• Identify and pursue new business opportunities to expand product reach.

Product Knowledge:

• Develop a deep understanding of the FMCG product line.
• Communicate product features, benefits, and specifications to retail clients.

Sales Targets:

• Work towards achieving monthly and quarterly sales targets set by the Retail Manager.
• Implement effective sales strategies to maximize revenue.

Customer Relationship Management:

• Build and maintain strong relationships with retail clients.
• Address client inquiries, concerns, and provide after-sales support.

Market Analysis:

• Monitor market trends, competitor activities, and customer preferences.
• Provide feedback to the Retail Manager to enhance product and sales strategies.

Merchandising Support:

• Collaborate with the merchandising team to ensure proper product placement and visibility.
• Monitor and replenish stock levels at retail outlets.

Sales Reporting:

• Maintain accurate records of sales transactions, client interactions, and market feedback.
• Submit regular reports to the Retail Manager on sales performance.

Promotions and Marketing:

• Assist in the execution of promotional activities and marketing campaigns.
• Participate in events to increase product awareness and drive sales.

Training and Development:

• Stay updated on product knowledge and industry trends.
• Participate in training sessions to enhance sales skills.

Compliance and Standards:

• Ensure compliance with company policies, standards, and ethical practices.
• Uphold the brand image and reputation in all interactions.