Role Expertise: Provide support and expertise for the deployment of company’s solutions, ensuring effective communication with the end customer

Problem Solving: Identify and address challenges that arise in the daily operations, utilizing problem-solving skills to implement effective solutions.

Customer Engagement: Work closely with customers to understand their needs and provide tailored solutions that enhance their experience with companies’ solutions

Training and Support: Conduct training session at customer premises to support customer retention strategy

Data Analysis: Utilize real-time data from companies solutions to improve overall operational efficiency for the end customer

Reporting: Maintain accurate records of all the issues, resolutions, and customer interactions to support continuous improvement efforts