Minimum of 08 years of Level 3/TAC level of support experience with debugging, diagnosing and troubleshooting skillsets.
BE or B Tech Degree or equivalent in years of progressive experience in Service Provider environments.
Should be familiar with networking tools such as traffic generators, analysers, etc.
Should be familiar with (SQL Server Management Studio, ITIL Process Implementation, Site Scope Programming, Sybase IQ, Oracle SQL Developer, Scripting, Traffic Generation, Solar winds, Perl).
Should have Level 3 experience with NOC Monitoring tools (OBM, NNMi, APM, Site Scope, SolarWinds, Zabbix).
Should have ITIL Awareness and high level of IT literacy.
