Job Type
Work Type
Location
Experience
Reporting to:
CC Supervisor
Evaluated by:
CC Supervisor
Payment scheme:
1. Basic Salary
2. Commission on registrations
Responsibilities
• Follow supervisor’s instructions
• Follow the procedures and all the steps in the right order of the qualification process
• Call/email applicants to assist them with the qualification process
• Use and update the CRM to enter all applicant related information, book appointments, send emails with appropriate template, create yellow notes, update the bulletin board
• Process documents, forms and applications
• Effective time management – call all scheduled appointments, as well as contact all non-contacted new leads within a maximum period of 48 hours. Screen applicants as early as possible to screen
• Prioritization of tasks
• Meeting targets as given
• In-depth knowledge of all degrees, diplomas and short courses offered by Unicaf and other partner universities
• Promotion of degrees, courses etc. at the lowest possible scholarship amount
• Communication with internal departments (via phone, email and personal presence) to
resolve inquiries
• Professional behavior during communication with applicants (calls, emails), as well as
with internal departments
• Any other tasks assigned by the Management