Job Type
Work Type
Location
Experience
JOB TITLE:
Technical Support Engineer - NOC
JOB PURPOSE:
Provide timely response to all incidents, Requests, outages, and performance alerts.
QUALIFICATION:
Engineering Degree/Diploma (Computers / Electronics)
CERTIFICATIONS:
ITIL
EXPERIENCE:
Total 3-5 years of experience in Monitoring and L1 level knowledge in IT infrastructure domain.
REPORTING TO:
Service Delivery Manager
RESPONSIBILITIES (INCLUDES ALL TASKS):
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
PREFERRED QUALIFICATIONS