We are looking to hire an experienced Travel Consultant-- Emergency Travel Desk for our Travel Division - Kanoo Travel

• Provide professional travel consultation and booking services outside regular office hours.
• Handle urgent travel changes, cancellations, and re-bookings promptly and accurately.
• Strong time management skills with the ability to prioritize tasks effectively based on urgency and client impact.
• Offer expert advice on travel routes, fares, accommodation, and travel insurance.
• Communicate effectively with clients via phone and email
• Ensure all travel bookings comply with client policies and preferences.
• Monitor and respond to emergencies such as flight delays, cancellations, or travel restrictions.
• Maintain detailed records of transactions and client interactions.
• Collaborate with the day team for seamless handovers and client continuity.