Purpose of the Job Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs. Job Description • Perform operational procedure to ensure high levels of customer service/satisfaction. • Meet customer s SLA s for all customers. • Report any information that might impact company image and brand or functioning • Conduct internal check on in relation to credit history, associated accounts and trade history prior to on boarding new customers. • Ensure meeting team s KPI s • Setting KPI s for direct reports and conduct annual review • Ensure training warehouse staff on customized logistics procedure and requirements for new customers. • Ensure identifying direct reports training needs and propose training needed to HR. • Assist and train personnel to use warehouse systems, DQMS and the processing of work orders. • Adhere to company HSSE, compliance and sustainability corporate policies, processes and standards. • Acts on all assigned outcomes of the quality audits. • Adhere to all shipping and handling legislations. • Makes sure WMS is updated on time and accurately and as per the procedures. • Ensure operations is running as per standards to avoid any type of losses. • Responsible for maintaining accurate stock levels and avoid discrepancies. • Run the operations to avoid loss or damage related to human, customer goods or facility. Job Responsibilities - Experience and Education • Experience of 2-4 Years in warehousing "Mainly Piece picking Operations" & E-commerce Industry. • Bachelor s Degree Holder (Logistics, Supply Chain or Industrial Engineering). • Professional user for Microsoft office (Excel, Word, PowerPoint.. etc). • Experience in standard concepts of a warehouse. • Proven Analytical and Leadership skills. • Excellent written and verbal communication skills. • Detail oriented persona. • Job Location: 6th October city (Industrial zone). Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills
