- Oversee the daily operations of web and mobile applications to ensure optimal performance and user experience.
- Coordinate with developers and designers to implement new features and resolve any technical issues promptly.
- Monitor application metrics and user feedback to identify areas for improvement and ensure alignment with business goals.
- Manage and maintain application content, ensuring it is up-to-date, accurate, and engaging for users.
- Conduct regular training sessions for team members on application use and best practices.
- Develop and maintain documentation for application processes, user guides, and troubleshooting procedures.
- Collaborate with marketing teams to support campaigns, track performance, and optimize user engagement.
