• Good experience in IT operations, Windows Administration, Windows Server Patching, Vulnerability Remediation, OS hardening and performance tuning.

• Support and monitor cloud infrastructure hosted in Azure, including Virtual Machines, Azure AD, Resource Groups, Storage, and basic networking.

• Troubleshooting, analysis and of logging information for reporting of performance exceptions

• Proactively monitoring system performance and capacity planning

• Familiar with Windows Cluster, File Server, DFS, OS Performance troubleshooting Experience building, managing, and upgrading VMware virtualization environments

• Resolving Incident tickets, remote System Administration of Windows servers, resolve Level 1 & 2 support

• Manage Active Directory infrastructure, including Group Policy, OU structure, replication, and troubleshooting authentication issues.

• Maintain and support Microsoft Exchange (on-prem and hybrid) environments

• Perform user and group management across AD, Microsoft 365, and Exchange Online.

• Administer and monitor Microsoft 365 services including SharePoint, Teams, and Intune.

• Deploy, manage, and upgrade virtualization platforms, including VMware vCenter, ESXi hosts, HyperV and Nutanix.

• Support on-prem and cloud servers, including security configurations, patching, and troubleshooting.

• Implement and support hybrid cloud models (Private, Public, and Hybrid), ensuring integration and security of workloads across environments.

• Ability to configure VMs and Web Applications through Azure Web Portal and Command Line Interface through PowerShell

• Basic Knowledge of Networking concepts (LAN, WAN, Firewall, Proxy Servers, Routers etc)

• Understanding of networking concepts including IP addressing, DHCP, DNS, etc.

• Remote Management of servers through ILO, DRAC and RSA

• Collaborate with other teams and team members to develop automation strategies and deployment processes

• Work closely with application support & security teams to implement up-to-date patch levels and application specific feature configuration

• Perform advanced problem determination and root-cause-analysis PUBLIC