Jobs in Charity / Non-profit / NGO companies, Egypt

Job Description Al Thuraya Consultancy Egypt is looking for a skilled and motivated HR Manager to lead its HR function within a small, dynamic team. This position plays a critical role in ensuring that the company s HR practices align with business objectives while maintaining strict compliance with Egyptian labor laws and health and safety regulations. The HR Manager will manage outsourcing projects and collaborate closely with all departments in Egypt, as well as global teams and the Centre of Excellence at Al Thuraya Holdings, to drive quality improvements across HR functions. Deadline to Apply: Saturday, 2nd November 2024 Key Responsibilities: Strategic HR Leadership: Develop and implement HR strategies that align with the company s goals and business needs. Outsourcing Management: Oversee outsourced staffing projects, managing both blue-collar and white-collar workforces, and ensuring the delivery of compliant, skilled labor. Cross-Departmental Collaboration: Work closely with department heads and global management to identify HR challenges and propose tailored solutions. Quality Culture: Promote a culture of quality across HR practices, continuously seeking opportunities for improvement. Employee Relations & Compensation: Act as the main contact for employee concerns, foster a positive work environment, and manage compensation, benefits programs, salary reviews, and bonuses. HR Operations: Oversee payroll, employee documentation, compliance with labor laws, and adherence to company policies, including social and medical insurance management. Recruitment & Onboarding: Manage the full recruitment cycle, from job postings to interviewing and onboarding new hires, ensuring a seamless integration into the company. Training & Development: Identify employee training needs and coordinate development programs to enhance skills and performance.

Job Description:-Assist in managing day-to-day banking operations, including cash management, payments, and receipts.-Assist in preparing financial reports and analysis related to treasury activities.-Post and process journal entries to ensure all business transactions are recorded.-Support the Treasury Manager in ad-hoc projects and initiatives as needed.-Preparing payment plans for each bank facility through related agreements & collection mechanisms.-Process all cash transactions related to deposits, withdrawals & foreign currency exchanges in line with business needs.

Administer compensation and benefit plans Assist in talent acquisition and recruitment processes Conduct employee onboarding and help organize training & development initiatives Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise Promote HR programs to create an efficient and conflict-free workplace Assist in development and implementation of human resource policies Undertake tasks around performance management Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates Organize quarterly and annual employee performance reviews Maintain employee files and records in electronic and paper form Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities Ensure compliance with labor regulations

Job Description :The Revenue Cycle Management Department Manager is responsible for overseeing and optimizing the revenue cycle management processes for physicians within the organization. This includes ensuring accurate billing, efficient claims processing, and effective communication with payers and patients. Develop and implement strategies to improve the efficiency and effectiveness of the revenue cycle management process. Oversee the billing and coding functions, ensuring accurate and timely submission of claims. Manage relationships with payers and resolve billing disputes and denials. Monitor and analyze key performance indicators (KPIs) related to revenue cycle management. Identify areas for improvement and implement corrective actions. Train and develop staff members within the department. Collaborate with other departments to ensure smooth communication and coordination. Answer all client s inquiries and requests in an efficient and timely manner

Job Description :- Ensure that all shipment documents are ready.- Communicate and Coordinate with custom clearance offices.- Responsible for archiving.

Responsibilities: Conduct 120-200 daily cold calls using the provided dialler. Identify and qualify leads within enterprise SaaS markets. Engage decision-makers via phone, email, and LinkedIn. Collaborate with the sales team to set qualified meetings. Track activities using CRM systems. Refine outreach strategy based on feedback. Apply Today: Join a driven, ambitious team and make your mark in enterprise SaaS sales!

Job Description :Prepare detailed technical drawings, plans, and specifications. Ensure accuracy and compliance with industry standards. Collaborate with clients, stakeholders, and internal teams to understand project requirements and objectives. Ensure that architectural designs comply with relevant building codes, zoning regulations, and safety standards. Act as a primary point of contact for clients regarding technical aspects of architectural projects. Present design proposals, technical details, and progress updates to clients and stakeholders. Foster a collaborative and innovative work environment within the architectural team. Work closely with engineers, contractors, and other professionals involved in the project.

Job Description :Manage the maintenance process of main electrical distribution channels and generators to ensure continuity of production outputs complying with EHS requirements. Manage the electrical maintenance of factory s utilities and HVAC equipment to avoid any delay or interruptions of the production process complying with EHS requirements. Manage the electrical maintenance process of all factory s instruments, energy performance improvement requirements and water treatment stations to ensure the continuity of the production process complying with EHS requirements. Manage energy consumptions optimization program for all related within the site. Prepare annual maintenance plan for all electric and HVAC equipment according to manufacturers recommendations to be complying with the global factory maintenance plan. Prepare annual budget for the electrical and HVAC maintenance to be complying with the proposed annual budget. Supervise the electrical maintenance of all company s elevators with the external maintenance vendors ensuring that they are up and running as expected to match needs and required.

Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We are committed to protecting food, people and the planet and are on the lookout for passionate and consummate professionals to join our growing team to help us deliver on our ambitious 2030 Strategy. We look for colleagues who Care, Dare and Deliver.

Job Description :Help identify target audiences and plan media campaigns Compare and negotiate rates, ad space and airtime Optimize plans and budgets according to the best media mix Prepare schedules and adjust when needed Experiment with new platforms and channels Ensure ads are creative and displayed appropriately Monitor costs and return on investment (ROI) Report to clients and build long-term relationships

ACDI/VOCA is a global development design and delivery partner that has implemented effective economic and social development projects in nearly 150 countries since 1963. We empower people to make positive changes in their lives by applying our expertise in sustainable agriculture, resilience, economic opportunity, access to finance, and equity & inclusion to create meaningful, lasting impact. ACDI/VOCA and its affiliates design and implement donor-funded projects, facilitate impact investing, deliver financial services, and partner with businesses to promote inclusive practices and build sustainable supply chains. In 2024, ACDI/VOCA was named a Top Workplace by the Washington Post and received 2024 Top Workplaces Culture Excellence recognition for its innovation, work-life flexibility, compensation & benefits, leadership, and purpose & values. Deputy Chief of Party (DCOP), Operations and Compliance, Egypt ACDI/VOCA is seeking a DCOP of Operations and Compliance for an upcoming Climate Resilient Agricultural Market Systems Activity in Egypt funded by USAID. The anticipated program will transform the agriculture and food system toward sustainable production, economic growth, and efficient climate resilient practices. The activity will aim to strengthen Egypt s agricultural market systems including the capacity of farmers, enterprises, and organizations to expand their operations sustainably. The DCOP of Operations and Compliance will support the COP in all operational and management aspects of the project. They will ensure efficient, cost-effective, and compliant delivery of project interventions. The program is anticipated to start in 2025 and this position will be based in Cairo, Egypt. Responsibilities Manage operational aspects of the project, including finance, grants management, procurement, and human resources Promote management skills and capacity of the respective departments and senior supervisory staff regarding USG regulations and policies; support effective and efficient oversight of department activities Ensure contractual compliance with ACDI/VOCA and donor regulations and coordinate with ACDI/VOCA s awards and compliance team in Washington, DC Ensure that internal and external programmatic reports are of high quality; work with other departments in the finalization of reports prior to final review by COP Support the COP in responding to stakeholder requests for information; liaise with other partners and stakeholders as requested Oversee the development of program budgets in coordination with the Finance Director; work with technical staff to develop detailed implementation plans Lead development of internal control systems; monitor and closely coordinate with internal and external auditors Ensure compliance with procurement policies and oversee the procurement functions for international and local procurements Support technical personnel with reporting and project management Assume responsibility for development of effective communications materials and reports for donor Qualifications Bachelor s degree in business administration, finance, international development, or relevant field is required; master s degree is desired. Minimum 8 years of progressively responsible experience in international development, with 3 years in a senior operations or compliance role. Proven leadership skills and demonstrated experience recruiting, developing and mentoring, and managing staff. Demonstrated experience in financial management and compliance with USAID regulations policies and regulations. Demonstrated ability to work collaboratively with activity stakeholders: donors, partners, local government institutions, local communities, and vulnerable groups. Excellent leadership, communication, and interpersonal skills. Fluency in English is required.

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021 22 we reached 650 million people.Role PurposeTo maintain and enhance professional development and academic quality in the teaching centre, through the management of in-house teacher development programmes and support.To promote and ensure quality teaching and effective learning of English.To provide learners with a rewarding and stimulating English language learning experience.To support the wider aims of British Council and its cultural relations missionMain Accountabilities:Teacher SupportProvide effective line management and support for staff including observations as per performance management guidelines, policies and procedures.Ensure that all teaching is delivered to standards set out in teachers Role Profiles, the Global Statement of Approach and British Council Global Teaching Standards.Proactively monitor the well-being of all line managees and provide an appropriate level of personal support.Act as duty officer where appropriate to provide support for teachers, parents, students.Assist in the recruitment, induction and onboarding of new teachers.Provide or set up mentoring programmes for new teachers/teachers teaching new life stages etc where appropriateTeaching ExcellenceContribute to the design and implementation of an annual CPD programme which aligns with Regional Teaching Excellence Action Plan.Actively identify appropriate opportunities for staff learning and development.Act as a role model for good classroom practice by encouraging teachers to observe you or others teaching, doing demonstration lessons, leading teacher development sessions and conducting observations.Share thought leadership. Routinely monitor developments in ELT theory and practice and bring these to the attention of your teaching team through presentations, practical sessions, recommended reading.Represent the British Council at local ELT conferences, where appropriateProactively look for opportunities to highlight examples of best practice within the centre and externally.Product and service delivery and developmentEnsure frameworks to support teaching and learning (Statements of Approach, IP, Teaching Standards Framework, Product guidelines, TEAP) are understood and implemented by academic colleagues in their day to day work.Ensure other relevant colleagues (e.g. TOps, CS, TAs) are aware of frameworks to support teaching and learning.Ensure teachers communicate relevant policies to learners (e.g. statement of approach, behaviour policy, product information, EDI etc) during the course and support and advise other teams with communications (e.g CS and Marketing).Work with the Teaching Operations and Customer Services teams to deal with academic enquiries or complaints ensuring teachers are fully briefed and consulted where appropriate.Contribute as appropriate to cluster / regional product team.Contribute to the regional monitoring and evaluation of global products and related services to meet students needs.Organise the piloting of new courses and materials where relevant.Introduce new products to teaching staff and provide training and support for teachersSafeguarding, EDI and SENDEmbed Safeguarding culture in teaching and learning through contributing to country safeguarding risk assessment and plan and implementing assigned actions.act as Deputy / Safeguarding Focal point as appropriate to size of country operation and risk profile.embed EDI through delivery of regional EDI objectives and workplans through local teaching teams (e.g. through Teaching Exellence Action Plan - TEAP).act as or support country SEND champion / Country SENCO and work with Teaching Operations, CS and other colleagues as appropriate to ensure teaching centre inclusion policy is effectively embeded in the centre.About You (essential requirements for the role):DELTA/Trinity Diploma TESOL experience.Extensive knowledge and experience of management and delivery of teacher training.Experience of line managing/ coordinating teaching teams.Experience in teaching relevant age groups to be specified by the centre

ACDI/VOCA is seeking a Chief of Party for an upcoming Climate Resilient Agricultural Market Systems Activity in Egypt funded by USAID. The anticipated program will transform the agriculture and food system toward sustainable production, economic growth, and efficient climate resilient practices. The activity will aim to strengthen Egypt’s agricultural market systems including the capacity of farmers, enterprises, and organizations to expand their operations sustainably.The Chief of Party will provide overall management oversight and technical direction with a clear, consistent, and committed vision. They will monitor progress to ensure program goals and reporting requirements are met on time, within budget, and in compliance with USAID and ACDI/VOCA policies and procedures. The program is anticipated to start in 2024 and this position will be based in Egypt.Lead the overall strategic planning, implementation, and management of the programDevelop an effective integrated approach of program components, participants, government actors, private sector partners, and other stakeholdersEnsure quality control and timeliness of all deliverablesServe as principal liaison with USAID staff, institutions, and client country partners to exchange information and develop professional relationshipsMonitor program indicators, evaluate program results, and guide program implementation to achieve maximum impactSpearhead strategy development and utilize managerial tools and frameworks to improve the ability of the team to achieve project goals successfully and sustainablyFacilitate the development of the program’s evolving theory of change, overseeing the implementation of the work plan and tracking progress towards core indicators and learning objectivesDevelop systems that support collaborating, learning and adapting (CLA) approach, including establishing a culture of adaptive managementAdminister the program’s financial oversight and procedures, ensuring compliance with established ACDI/VOCA's accounting principles and USAID regulationsIdentify issues and risks related to program implementation in a timely manner and suggest appropriate program adjustmentsRepresent ACDI/VOCA and the program to the public and donor community

Apply to link- https://careers.britishcouncil.org/job/Cairo-Teacher-of-English-Full-time-Midd/1072516901/We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognized qualifications. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.Job OverviewThe British Council enjoys a strong reputation in Egypt as the leading provider of English language courses. Egypt plays a major role in the British Council’s English Language Teaching (ELT) work across the whole Arabic-speaking region. There are excellent opportunities for further development in various directions. The centers run CELTA, distance DELTA, TYLEC, and various management and general training courses. There is sponsorship available on most courses for suitable candidates. For more experienced teachers there is a supported environment to enter into teacher training and coordinator opportunities. A mix of adult and young learner courses are taught in all the branches. All full-time teachers are expected to teach both adults and young learners as part of their teaching hours which may require them to teach over the weekend and on Saturday evening.Role Purpose:To promote and ensure quality teaching and effective learning of EnglishTo provide learners with a rewarding and stimulating English language learning experienceMain Accountabilities:Plan, prepare, and deliver 25 hours of English teaching tailored to diverse customer groups and learning styles.Monitor student progress and provide ongoing feedback to support learner autonomy.Collaborate with the teaching team to develop, evaluate, and enhance English courses and materials.Engage in continuous professional development to uphold high teaching standards and promote best ELT practices for the British Council.Ensure safeguarding and guidelines are applied and upheld in line with standards and policy for the following areas:Child ProtectionEquality, Diversity and InclusionAnti-briberyInformation managementHealth and safetySalary & BenefitsInternational mobility contract (residing outside Egypt):SalaryLocal salary: 14,924 EGP (Gross)Sterling supplement: GBP 315 (net) per monthHousing allowance - We assist with the cost of finding rented accommodation:Unaccompanied - 4000 EGPAccompanied (1 dependent) - 5500 EGP.Accompanied (2 or more dependents) - 7500 EGP.Local contract (residing in Egypt):SalaryLocal salary: 14,924 EGP (Gross)As per applicable laws, the British Council will deduct contributions from your monthly salary at rates determined by the National Social Insurance Authority.Annual leave allowance: 35 days per year of paid leave, plus 16 public holidaysMedical Insurance: You and your family will be covered with the Council’s Group Medical Insurance, managed by Allianz, offering comprehensive coverage including medical treatment, hospital care, repatriation costs, and personal liability.Additional Information:Duration: 2 yearsRenewable period: 1 yearContracted working hours: 37.5 per weekPlease note: Providing a supporting statement in your application is a mandatory step and the information provided will form a part of the shortlisting selection criteria.

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021 22 we reached 650 million people.Role Purpose:The overall objective of a Teaching Centre Customer Service and Sales Officer is to secure excellent sales results (from new and existing students) to assist the Teaching Centre to meet or exceed its sales targets. The post holder will act as British Council s ambassador, providing a seamless customer experience to customers and students in handling enquiries about British Council English language services, meeting agreed targets, objectives, and Key Performance Indicators (KPIs).Main Accountabilities:Day to Day Customer service delivery• Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices• Handle first-level enquiries received in person, via email, social media, chat or telephone on relevant aspects of the British Council s activities / products, in a friendly and professional manner, in line with Customer Service standards, and forward all 2nd level enquiries to relevant colleagues, ensuring they are attended to within specified timelines• Deliver accurate information to customers and manage their expectations to ensure a smooth customer journey• Ensure the standard response bank is regularly refreshed to respond to customer queries• Carry out all reception and registration duties in line with relevant corporate standards and policies. All physical spaces accessible to customers should reflect the British Council brand• As the frontline of the British Council, to ensure that dress sense and tone of voice is representative of the organisational brand values and standards• Participate in British Council activities as and when they occur, providing an effective presence, and ensuring that corporate requirements are met whenever activity takes place• Record all forms of customer data and records accurately via agreed online and offline tools• Contribute to the Voice of the Customer programme by regularly sharing weekly insights and comments gathered from customers through formal and informal channels• Maintain an up-to-date contact database of all our customers, in relevant segments, within agreed CRM procedures• Ensure that at all times, interactions are as per Teaching Centre standards and Corporate Child protection and Safe-Guarding policiesSales• Conduct Teaching Centre sales consultations which involves but not limited to providing speaking assessment to evaluate customer s final language level according to agreed assessment guidelines.• Be accountable for agreed individual income and conversion targets on a monthly basis• Build rapport with prospective customers to gain understanding and information to respond to their specific needs and requirements• Be the single point of contact for assigned opportunities, guiding them through the journey from first enquiry to final sale• Make outbound calls to support customers dropping out at different stages of the customer journey and track conversions.• Capture all opportunities on CRM and send proactive communication to candidates to nurture leads as per process agreed with business• Maximise conversion rates of enquiries to sales figures by communicating features and benefits of British Council offers, convincing and influencing prospects to enrol/ register• Closely monitor and track conversion rates and achieve daily and monthly targets defined at centre level. Strive to improve conversion rate by keeping abreast of all changes to offering, observing classes , sharing insight with business teams regarding reasons for drop off and handling objections effectively• Maximise opportunities for cross-selling and up-selling• Proactively follow up customers who do not register after enquiry / consultation and gather information which can be used for future marketing purposes and/or service improvements• Contact lapsed students via phone to reintroduce them to our products (warm calling)• Responsible for building own product knowledge through interaction with product managers and using learning portalSupport to Teaching Centre• To provide energy and purpose in following the Marketing Action Plan and Academic Quality Plan in agreement with the CSM and Teaching Centre Manager with a view to achieving student and test-taker numbers and income targets• Register / reserve / waitlist students in appropriate classes, entering details accurately on TCMS, in a professional and friendly manner• Distribute, collect and collate satisfaction surveys for all regular public courses into the agreed documentary scorecard management system to agreed timings and standardsEssential requirements:• Higher Diploma and/or 2 years equivalent professional experience in Customer services• Comprehensive, proven experience as a customer service and sales executive• Minimum experience of marketing and negotiating techniques• Fast learner and passion for customer service and sales• Self-motivated with a results-driven approach• English at Proficiency Level B2Desirable requirements:• Customer Service Professional Qualification• Relevant qualification or training undertaken in Sales• Hands-on experience with CRM software is a plusFurther Information :• Role title: Customer Service and Sales Officer Teaching Centre (43076)• Number of positions: 1• Pay Band: 4/H• Salary: EGP 10, 351• Contract type: 1-year fixed term local contract• Location: City Stars, Egypt