Education & Teaching Jobs in Egypt

Job Purpose: The Senior Project Manager (SPM) leads the implementation of the University’s ERP project. The role is accountable for planning, coordinating, and delivering the ERP project within agreed timelines and scope. Reporting to the ERP steering committee and project sponsor, i.e. president, the SPM ensures project governance, change management, and stakeholder engagement.The SPM acts as the central coordinator between functional and technical stakeholders, and external vendors, ensuring strategic alignment and standards compliance, and ensuring the project delivers measurable institutional value and goals.Core Responsibilities:Project Management and Execution:Lead ERP implementation from initiation to post-go-liveTrack progress and ensure delivery on time, scope, and budgetDevelop and manage project plans, timelines, and risk registersIdentify risks and lead mitigation and quality control effortsCoordinate activities across HR, finance, faculty affairs, IT, including the Senior Director, Tech Solutions ERP, and auxiliary unitsChange Management and Adoption of ERP project:Support change management in the ERP projectDevelop communication plans, stakeholder engagement, and training programsGovernance and Reporting:Executive Reporting: Provide structured updates, dashboards, and issue summaries to the ERP steering committee and project sponsor, i.e. president, in alignment with project phase reporting cycleDecision Escalation: Identify and escalate critical decisions, scope changes, or risks requiring steering committee actionProject Governance: Ensure project decisions, risks, and changes are documented, tracked, and managed transparentlyStakeholder Engagement:Liaison: Act as the central point of contact between the AUC project teams and external partners or vendors throughout implementationCollaboration Facilitation: Lead workshops, gather business requirements, and ensure feedback loops are closed with clear actionsInstitutional Alignment: Ensure that project outcomes are in service of project priorities, such as administrative efficiency and stakeholder experienceVendor and Partner Coordination:Implementation Oversight: Manage day-to-day activities of ERP implementation vendors and consultants to ensure timelines, deliverables, and quality standards are metContract Execution: Monitor service levels, escalate delivery risks, and coordinate corrective actions as neededProject Integration: Ensure that third-party deliverables are tightly aligned with the ERP project plan

Posted a month ago

*Oversee a dedicated team of service desk analysts who support internal staff across all offices. You will ensure that all incidents, service requests, and technology challenges are addressed quickly and effectively, with minimal disruption to the business. Service Desk Leadership: Lead, mentor, and manage a team of service desk analysts responsible for providing support to employees across multiple office locations.Incident and Request Management: Oversee the timely resolution of incidents and service requests, ensuring that issues are prioritized and escalated appropriately.ITIL Framework Application: Implement and maintain ITIL-based processes for incident, problem, and change management to ensure consistent and efficient service delivery.Performance Monitoring: Track and report on team performance through key metrics.User Training and Support: Ensure that end-users receive high-quality support and training and provide guidance on best practices for using IT systems.Collaboration with IT Teams: Work closely with infrastructure, security, and application teams to ensure alignment on service delivery and issue resolution.Continuous Improvement: Lead initiatives to improve service desk processes, tools, and workflows, aiming to increase efficiency and user satisfaction.Vendor Management: Coordinate with external vendors for escalated support issues and ensure that vendor SLAs are met.Reporting & Documentation: Develop and maintain support documentation, including knowledge base articles, and produce regular reports on service desk performance.Budget & Resource Management: Assist in managing the service desk budget and ensure that resources (hardware/software) are allocated appropriately to meet the needs of the firm.

Posted 6 months ago

As a Business Development Intern, you will be the first point of contact for prospective students who register for the Business School Festival Istanbul. Your role is critical in ensuring that students move from initial interest to confirmed attendance. This internship is perfect for those who enjoy speaking with people, building trust over the phone, and want hands-on experience in marketing, events, and higher education engagement.Key Responsibilities Lead Engagement & Registration Call leads generated through online advertising and campaigns. Confirm student details and complete their registration process during the call. Clearly communicate the value of attending the Business School Festival. Event Promotion & Awareness Explain the event highlights, including participating universities, scholarship opportunities, and career outcomes. Address frequently asked questions regarding MBA/Master’s programs, application process, and event logistics. Build excitement and urgency by emphasizing limited-seat availability and exclusive access to admissions directors. Follow-up & Reminders Conduct reminder calls/messages in the days leading up to the event to ensure maximum turnout. Provide clear instructions for attendance (venue, time, what to bring, etc.). Track and report confirmations. Record Keeping & Reporting Maintain an accurate daily log of calls, responses, and confirmed attendees. Share updates with the SEED team on progress and challenges. Collaborate with supervisors to refine communication approaches based on student feedback. Volunteering at the Event Event Date: Monday, 01 November 2025 Event Venue: Dusit Thani Lakeview Event Start Time: 4:30 PM All volunteers are required to report at 2:00 PM Volunteers will receive an honorarium of 1200 EGP (inclusive of travel and conveyance). Please note: No additional reimbursements will be made. Meals and refreshments will be provided during the event. Dress Code: Formal attire is mandatory. What to carry? - A fully charged mobile phone & Power bank/phone charger.

Posted 7 months ago

Makes personal efforts and coordinates with all necessary entities to get interested applicants (leads) through a positive experience in the most efficient way (without sacrificing quality of service), and converts as many of them possible to registered students, while binding them to one or more of the offered degrees and certificates.Reporting to:CC SupervisorEvaluated by:CC SupervisorPayment scheme:1. Basic Salary2. Commission on registrationsResponsibilities• Follow supervisor’s instructions• Follow the procedures and all the steps in the right order of the qualification process• Call/email applicants to assist them with the qualification process• Use and update the CRM to enter all applicant related information, book appointments, send emails with appropriate template, create yellow notes, update the bulletin board• Process documents, forms and applications• Effective time management – call all scheduled appointments, as well as contact all non-contacted new leads within a maximum period of 48 hours. Screen applicants as early as possible to screen• Prioritization of tasks• Meeting targets as given• In-depth knowledge of all degrees, diplomas and short courses offered by Unicaf and other partner universities• Promotion of degrees, courses etc. at the lowest possible scholarship amount• Communication with internal departments (via phone, email and personal presence) toresolve inquiries• Professional behavior during communication with applicants (calls, emails), as well aswith internal departments• Any other tasks assigned by the Management

Posted 7 months ago

� فرصة مميزة للمعلمين والمعلمات!مدرسة افتراضية رائدة تطلق حملة توظيف جديدة لكافة التخصصات التعليمية، بنظام عمل صباحي عن بُعد ضمن بيئة احترافية وداعمة.� التخصصات المطلوبة تشمل:اللغة العربية، القرآن الكريم، التفسير وعلومه، الحديث وعلومه، الفقه، التوحيد، السيرة النبويةالنحو، الصرف، البلاغة، الأدب والنصوص، الخط والإملاء، العروض والقافية، الإنشاءالثقافة الإسلامية، التربية الدينية، القيم واحترام الآخراللغة الإنجليزية، Connect، Connect Plus، اللغة الأجنبية الأولى والثانيةEnglish, Mathematics, الرياضيات البحتة، الجبر وحساب المثلثات، الهندسة، تطبيقات الرياضياتScience, العلوم، العلوم المتكاملة، الفيزياء، الكيمياء، الأحياء، الجيولوجياالحاسب الآلي، Computer، التربية الفنية، Art، التربية الرياضية، Physical Educationالدراسات الاجتماعية، Social Studies، التاريخ، الجغرافيا، علم النفس والاجتماع، الاقتصاد والإحصاء، التربية الوطنيةاللغة الفرنسية، الألمانية، الإيطالية، الإسبانيةالمستوى الرفيع، الكمبيوتر وتكنولوجيا المعلومات، الإنترنت وتطبيقاته، العلوم التكنولوجية، المهارات المهنية.� العمل متاح لطلاب المراحل الابتدائية، الإعدادية، والثانوية.

Posted a year ago

Job Location: Egypt/Jordan/Lebanon/Pakistan (any of these locations)Responsibilities / Authorities / AccountabilitiesJob Purpose: The Sales Excellence Manager focuses on leveraging Salesforce CRM to drive sales effectiveness and operational excellence within the organization. He/she plays a crucial role in optimizing sales processes, driving efficiency, and maximizing the effectiveness of the Salesforce CRM platform.Sales Process OptimizationAnalyze existing sales processes and identify areas for improvement.Develop and implement streamlined processes to enhance sales efficiency and effectiveness.Ensure alignment between sales processes and overall business objectives.Sales Performance AnalyticsUtilize data analytics to track key performance metrics (e.g., conversion rates, sales cycle length, win rates).Generate insights from data to drive decision-making and strategy adjustments.Create reports and dashboards to provide visibility into sales performance for management.Sales Training and DevelopmentDevelop training programs to onboard new sales representatives and enhance skills of existing team members.Conduct workshops or coaching sessions to improve sales techniques, product knowledge, and customer interaction skills.Collaborate with sales leadership to identify training needs and implement tailored development plans.Sales Tools and Technology ManagementEvaluate and recommend sales tools and technologies (CRM systems, sales automation tools, etc.) to improve efficiency and productivity.Provide training and support for sales teams on the effective use of tools and technologies.Stay updated on emerging trends and best practices in sales technology.Sales Strategy SupportCollaborate with sales leadership and growth Leaders to develop strategic initiatives and sales plans.Assist in the execution of sales strategies by providing analytical support and insights.Monitor industry trends and competitive dynamics to identify opportunities for growthContinuous ImprovementImplement a culture of continuous improvement within the sales organization.Lead or participate in projects aimed at optimizing sales operations and processes.Solicit feedback from sales teams and stakeholders to drive ongoing improvements.Education; Bachelor’s degree (master’s preferred) in Communications, Business Administration, Business Management, Marketing, or any other related filed with an engineer background. An equivalent of this requirement in working experience is also acceptableSkills:Should be a ‘Go to Market’ attitude personnel with ability to connect people, client contacts at higher level.Excellent interpersonal skillsStrong analytical skills with proficiency in data analysis and reporting tools.Excellent communication and presentation skills.Ability to multitask and prioritize in a fast-paced environment.Leadership qualities with a focus on driving results and fostering teamwork.Proficiency in CRM software (salesforce) and other sales-related technologies

Posted a year ago

The Role As an Analyst/Associate, Know Your Customer (KYC) Operations at Flutterwave, you will be critical in ensuring compliance with regulatory and internal policies by performing KYC due diligence on new and existing customers. You are responsible for gathering, analyzing, and verifying customer information to assess potential risks and ensure the integrity of our customer relationships. This role is ideal for individuals looking to begin or further their career in the financial industry with a focus on risk management and regulatory compliance. Key Responsibilities: Customer Due Diligence (CDD): Conduct thorough KYC reviews on new and existing customers to assess their risk profile and compliance with regulatory requirements. Document Verification: Validate customer-provided documents, including identification, financial statements, and legal documents, to ensure accuracy and authenticity. Customer Risk Assessment: Utilize available tools and resources to assess and assign risk ratings to customers based on their business activities, geographic location, and other relevant factors. Policy Adherence: Ensure compliance with company policies and procedures, including relevant local and international regulatory requirements, such as Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations. Alert Resolution: Investigate and resolve alerts generated by the KYC system, escalating potential issues to the KYC Operations Manager as needed. Reporting: Prepare and maintain accurate records of KYC activities. Training and Development: Stay updated on changes in regulations and industry best practices and participate in training programs to enhance your KYC knowledge and skills. Cross-Functional Collaboration: Collaborate with other departments, such as Compliance, Legal, and Customer Service, to ensure effective KYC processes and customer onboarding. Quality Control: Conduct periodic reviews and quality checks on KYC files to ensure accuracy, completeness, and consistency in documentation. Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices. Requirements: Bachelor s degree in Finance, Business, Economics, or a related field (or equivalent work experience). 2-4 years working experience in KYC or Client Due Diligence. Work effectively and drive results in a fast-paced environment. Manage and prioritize several tasks simultaneously and autonomously. Excellent attention to detail and analytical skills. Excellent oral and written communication skills. Knowledge of relevant regulations and industry standards, including AML and CTF requirements, is a plus. Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) or willing to obtain are a bonus. Key Personal Attributes for Success: Integrity and a commitment to uphold ethical standards. Strong problem-solving and decision-making abilities. Ability to handle sensitive information with discretion. Adaptability and willingness to learn in a fast-paced environment. Always willing to improve knowledge and skills. Strong organizational and time-management skills.

Posted a year ago