Jobs in General Trading companies, Egypt

The Media Planning Executive will support the development and execution of effective media plans to enhance our clients' online presence, drive engagement, and achieve marketing goals. This entry-level role is ideal for an enthusiastic individual eager to learn the intricacies of media planning, contribute to campaign success, and grow within the dynamic media industry. Assist in the research and analysis of target audiences, market trends, and media consumption habits to inform media strategies. Support the development and implementation of comprehensive media plans across various channels, including digital, social, and traditional media. Help prepare media briefs, presentations, and reports for internal teams and clients. Collaborate with media vendors and internal teams (e.g., creative, analytics) to ensure seamless campaign execution and optimization. Monitor campaign performance, gather data, and contribute to performance reports, identifying key insights and areas for improvement. Assist in managing media budgets, tracking expenditure, and reconciling invoices. Maintain accurate records of media plans, insertion orders, and campaign details. Stay updated on the latest media trends, technologies, and best practices to contribute fresh ideas to the team. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Bachelor s degree in Marketing, Communications, Digital Media, or a related field. Foundational understanding of media planning principles and digital marketing concepts. Familiarity with digital media platforms, content creation, and campaign management. Strong analytical and quantitative skills, with an ability to interpret data. Excellent communication, organizational, and presentation skills. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Eagerness to learn, a proactive attitude, and a strong attention to detail. Ability to manage multiple tasks, prioritize effectively, and contribute to projects in a fast-paced environment.

Posted 3 days ago

Key Responsibilities: Prepare and review engineering deliverables for HV/MV substations associated with large-scale solar PV plants, including single line diagrams, general arrangement layouts, sections, elevations, grounding drawings, and lightning protection layouts. Perform and check key electrical design calculations, including grounding/earthing studies, lightning protection, cable sizing, voltage drop, short-circuit calculations, auxiliary load calculations, and equipment sizing. Prepare and review technical specifications, equipment datasheets, BOQs, and material requisitions for substation systems. Support the design and selection of major substation equipment such as power transformers, GIS/AIS switchgear, circuit breakers, disconnectors, CTs, VTs, surge arresters, harmonic filters, shunt reactors/capacitor banks, and reactive power compensation equipment. Review vendor drawings, calculations, and technical submittals to ensure compliance with project requirements, grid code obligations, utility standards, and applicable international standards. Coordinate closely with solar plant design, grid interconnection, civil, structural, mechanical, protection, control, SCADA, and construction teams to ensure smooth interface management and integrated design delivery. Ensure designs comply with IEC, IEEE, ANSI, utility requirements, local regulations, and client specifications. Support project execution through design reviews, technical meetings, procurement support, site queries, construction clarifications, factory acceptance support, and commissioning assistance. Review or support secondary engineering deliverables such as control schematics, cable schedules, interconnection diagrams, panel layouts, and interface drawings to ensure full alignment between primary and secondary systems. Contribute to the standardization of substation design approaches across multiple giga-scale PV projects to improve quality, constructability, repeatability, and delivery efficiency.

Posted 3 days ago

Campaign Execution & Digital Growth Execute multi-channel marketing campaigns across digital, social media, and offline platforms to ensure consistent brand visibility. Update and optimize website content and social media presence to enhance the company s online footprint and community growth. Create high-engagement marketing collateral, including copy, visuals, and professional presentations, to support business development. Assist in the seamless organization of promotional events, product launches, and large-scale brand initiatives. Market Intelligence & Performance Analysis Collaborate with the market research team to identify emerging trends, customer needs, and untapped competitive opportunities. Monitor and analyze real-time campaign performance using advanced analytics tools to provide data-driven optimization recommendations. Maintain professional relationships with external agencies, vendors, and strategic partners to ensure service delivery excellence. Cross-Functional Alignment Liaise with Sales, Product, and Design teams to ensure marketing strategies are perfectly aligned with operational goals. Translate customer insights into actionable marketing tasks that improve the overall passenger experience. Ensure all marketing communications adhere to internal corporate identity standards and regulatory documentation requirements. Safety Responsibilities: Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.

Posted 3 days ago

Posted 3 days ago

Support the planning, tracking, and execution of digital, data, and technology projects. Coordinate timelines, activities, and interdependencies across multiple workstreams. Monitor progress against plans and escalate risks, delays, and issues as needed. Maintain project trackers, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reports. Stakeholder Management: Act as a primary coordination point between D&T, business teams, vendors, and regional/global teams. Schedule and facilitate project meetings, workshops, and follow ups. Ensure clarity of communication and alignment across stakeholder groups. Data & Technology Alignment: Support data readiness activities (data collection, validation, documentation). Coordinate with data owners, analysts, and technical teams to ensure alignment with data governance and quality requirements. Assist in the integration of systems or tools involved in the project. Documentation & Reporting: Prepare project documentation (agendas, minutes, dashboards, reports). Ensure all project artefacts are updated, stored, and version controlled. Track KPIs and project milestones and provide weekly progress summaries. Change, Communication & Training Support: Support communication around project rollouts and change impacts. Help prepare training materials, onboarding guides, and user communications. Coordinate with HR, business leads, and D&T teams to ensure smooth change adoption. Process Quality & Compliance: Support adherence to project governance standards and D&T methodologies (Agile/Waterfall/Hybrid). Ensure compliance with data privacy, security, and internal policies.

Posted 3 days ago

Provides technical supervision, gives feedback, and prepares reports for all company branches upon request, specifically related to service centers and workshops. Offers technical support to resolve issues in installations and maintenance, while also training technicians and engineers to find solutions and alternatives to problems. Prepares replenishment reports for damaged parts under warranty, communicates with suppliers, and follows up on compensation, collaborating with the procurement engineer responsible for external supplies. Monitors work quality and ensure the execution of all plans (installations & maintenance). Oversees the execution and periodic follow-up of contracts with customers (maintenance contracts for equipment after installation). Provides suggestions for new technical methods to improve the department's operations. Prepares equipment suitability reports, both internally for SMG and externally for all customers and service centers. Oversees the repair of certain devices and equipment for the company and its service centers. Personally conducts field visits to major clients, monitors installation plans, reviews engineering drawings, and performs estimates and inspections. Tracks the movement of spare parts inventory, including outgoing, incoming, and department needs. Monitors vehicle movement and distribution to maximize service efficiency and customer satisfaction. Follows up on invoices, work orders, and payments. Trains employees on new systems and equipment. Sets service pricing for customers and develops work plans (installations and maintenance). Requirements Bachelor of Engineering, preferably majoring in (Production - Power Mechanics - Mechatronics) 1-3 years of experience in the field of industrial equipment (maintenance and installation of industrial equipment) English language: Full proficiency in speaking and writing Computer skills (proficiency in computer applications Word - Excel)

Posted 3 days ago

Posted 3 days ago

RESPONSIBILITIES/DUTIES Procurement & Financial Coordination Execute the end-to-end tracking of PR/PO processes, ensuring all requisitions move through the pipeline without bottleneck. Support projects execution and logistics according to both the strategy and the agreed plan. Monitor payment follow-ups with the Finance department to ensure vendor relationships remain strong and services uninterrupted. Operational Follow-up & Risk Mitigation Liaise with internal stakeholders and external vendors to ensure alignment of project timelines and deliverables. Identify potential delays or operational risks within the administrative workflow and escalate them to management in a timely manner. Maintain updated project status trackers and action logs to provide timely records for the department. Documentation & Compliance Management Organize and maintain a centralized archive of all project-related documentation to ensure audit readiness. Ensure strict compliance with internal corporate policies and industry-specific documentation standards. Prepare regular project status reports and summaries for leadership, highlighting key performance indicators and administrative milestones. Internal Communications & Scheduling Schedule and distribute internal emails and announcements to ensure team alignment on project milestones and deadlines. Update internal communication channels and shared departmental calendars to maintain a real-time tracker for project activities. Handle all project-related administrative tasks, including purchase requests, internal approvals, and expense tracking. Execute various ad-hoc projects and tasks as assigned to support evolving business needs and departmental goals. Safety Responsibilities: Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations. ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE QUALIFICATIONS: Bachelor s degree in Business Administration, Management, or a related field. Excellent command of Arabic and English languages. KNOWLEDGE: High command of MS Office suite (particularly Excel for data tracking) and Google forms. Familiarity with ERP systems (e.g., SAP, Oracle, or Microsoft Dynamics) and Project Management software. Solid understanding of the Procure-to-Pay (P2P) cycle and corporate compliance regulatory frameworks. EXPERIENCE: 1 3 years of progressive experience in project coordination, administration, or operations within a fast-paced corporate environment.

Posted 3 days ago

As a Social Executive at WPP Media, you will play a critical role in driving social excellence across client portfolios by translating brand and business objectives into impactful social strategies. Operating at the intersection of creativity, media, and data, you will be responsible for managing always-on social presence, executing campaigns, and optimizing performance through analytics-driven decision-making. This role goes beyond publishing content; you will actively shape how brands show up within culture, conversations, and digital ecosystems. Your work will directly influence brand perception, audience engagement, and performance outcomes, contributing to broader media effectiveness and business growth. Develop creative social media content ideas and campaign concepts aligned with the brand s strategy and objectives. Plan and manage day-to-day social media content and publishing across key platforms. Monitor social media trends and cultural moments to identify relevant content opportunities. Prepare social media performance reports, analyzing key metrics and providing actionable insights and recommendations. Track campaign performance and optimize content based on data and audience behavior. Create clear and visually engaging presentations for strategy proposals, reports, and client meetings. Coordinate with creative, design, and content teams to ensure timely delivery of social media assets. Maintain strong client communication and relationship management, ensuring expectations are met and feedback is addressed. Participate in brainstorming sessions to continuously elevate the brand s social media presence. Key Skills: Creative ideation Social media strategy and planning Data analysis and reporting Presentation creation Client communication and relationship management Trend awareness and cultural relevance

Posted 3 days ago

Key responsibilities: Develop and coordinate interior architectural layouts, including space planning, finishes, ceilings, walls, and fixed interior elements. Translate conceptual designs into comprehensive and precise construction documentation. Prepare detailed 2D drawings using AutoCAD, including: Floor plans, Reflected ceiling plans (RCPs), Elevations and sections, Joinery and typical detail drawings. Ensure proper layering, annotation standards, and drawing coordination across all AutoCAD deliverables. Coordinate closely with architects and other disciplines to integrate interior solutions while maintaining the overall architectural intent. Manage drawing revisions, updates, and version control throughout project phases. Ensure all drawings comply with applicable building codes, authority regulations, and company standards. Support material selection and ensure proper documentation of finishes, schedules, and specifications. Assist in the preparation and review of BOQs, including quantity take-offs for finishes and fixed elements, ensuring alignment with issued drawings. Provide technical clarification and guidance to site teams and subcontractors (e.g., contractors, MEP teams) to ensure proper execution. Liaise with clients and stakeholders to address technical queries and ensure alignment with project requirements. Monitor project progress and communicate updates on deliverables and timelines. Stay updated on industry standards, materials, and construction methodologies relevant to interior design. Perform other duties as assigned by management. Qualifications Knowledge, Skills and Abilities: Advanced proficiency in AutoCAD (minimum 5 years of hands-on experience on executed projects). Strong understanding of drafting standards, detailing practices, and construction documentation workflows. Experience working in non-BIM or hybrid CAD environments (Revit knowledge is a plus, not mandatory). Proficiency in Adobe Creative Suite and Microsoft Office; SketchUp is an advantage. Solid knowledge of building codes, regulations, and construction standards. Strong coordination skills across multiple disciplines. High attention to detail with strong organizational and multitasking capabilities. Ability to resolve technical design and site-related challenges efficiently. Effective communication and teamwork skills.

Posted 3 days ago

Key responsibility Monitor and control Plasma procurement costs across plasma processing facilities to ensure alignment with approved budgets. Analyze variances between actual and standard costs and provide detailed reports to management. Track raw material usage on daily basis and collaborate with procurement and inventory teams to track cost efficiency, especially for critical Material. Ensure accurate cost allocation for batch processing, purification, filling, and packaging stages monthly. Prepare the inventory physical count on a quarterly basis. Assists in preparing (LRP). Assist in annual budgeting and forecasting activities with a focus on production and operational cost drivers. Maintain daily, weekly, and monthly cost dashboards to provide real-time visibility of key cost drivers across donor centers and plasma logistics operations. Validate and reconcile plasma collection volumes, donor compensation payments, and logistics costs to ensure proper cost booking and cost per liter accuracy. Coordinate closely with Center Managers to monitor labor efficiency, overtime trends, and productivity ratios that impact procurement cost. Support finance in the month-end closing by preparing and/or reviewing accruals, cost adjustments, and reconciliation of procurement and production expenses. Monitor vendor pricing, contract terms, and purchase order deviations to identify cost reduction or renegotiation opportunities. Review and validate fixed asset utilization for plasma procurement equipment and ensure correct depreciation allocation. Support audits related to cost control, inventory handling, and financial compliance. Contribute to continuous improvement initiatives aimed at reducing Cost per Liter and optimizing spending across plasma procurement centers.

Posted 3 days ago

JOB SUMMARY:Lead Operational Excellence / Continuous Improvement and Digitalization activities across the Plant functions, in order to meet strategic BP objectives and enable transformation; ultimately improving overall productivity & efficiency to absorb volume increase, enhance resources utilization, increase customer satisfaction, increase flexibility, reduce complexity, lower operational costs and seek value creation/optimization opportunities while maintaining high levels of Quality & Safety standards, targeting World Class operations. Transformation of Mindsets & Behaviors and management infrastructure that supports OE implementation moving towards World Class and Plant of the Future. Lead site value creation activities and ensure robust E2E process to meet site, region and CPS value optimization targets and achieve value across the system. Drive Productivity on the ground across all functions. Support the deployment of OE systems, as well as providing coaching and training in the OE standards across the site to drive continuous improvement and transformation momentum, support resolving obstacles and resolution. Work closely with key stakeholders, cross-functionally as well as front line staff to identify and implement improvement initiatives, projects and use cases.KEY DUTIES/RESPONSIBILITIES:Establish the Site PMO to help support Program/Project execution (measure and track outcomes), monitor risks and ensure prioritization and alignment of organizational goals and strategies.Lead and manage the implementation of the Operational Excellence Program to identify and complete business process improvement projects across all functions.Develop organizational capabilities to become a flexible operation focusing on business efficiency, customer service, quality mindset, continuous improvement, and competitiveness to become a high-performance organization.Manage & lead team of direct/indirect reports to deliver improvement projects in the plant and across CPS.Ensure sustainable PI growth in an increasing complex environment identifying capacity constraints to manage, plan and implement investments on infrastructure capabilities to support future business requirements.Establish measurements and reporting systems to track efficiencies gained through process improvement initiatives.Train, mentor and coach process improvement teams throughout the organization to achieve required OE certification Levels within Egypt and globally as necessary.Deploy process methodology and OE tools and ensure consistent and sustainable application.Establish a network of Lean contacts to import and export good practices and benchmarking within and outside of the system and drive cross functional replications.Provide input and recommendations for continuous improvement in processes and overall improvement initiatives.Develop improvement standards ensuring consistent approach and application among all teams.Review progress of project teams against goals and objectives, analyze and monitor operational data to maintain course of actions with performance measurements.Coordinate site KBI Process Tier metrics . Analyze business results and trend charts to help management taking the needed decisions.Identify problems and provide feedback, coaching and follow up to ensure effective resolution. Recognize barriers to efforts and work to eliminate them.Develop and execute communication plans to increase awareness and commitment to driving performance.Schedule and facilitate working sessions to resolve issues, mitigate risks and set priorities for improvements.Lead the implementation and sustainability of Continuous Improvement activities & OE implementation across all functions and engaging all associates.Monitor and track OEE in all plant resources and drive performance forward.Represent the plant in the Global OE forums.Prepare procedures, reports and presentations for OE to Site and Senior LT.Comply with Company Requirements; policies, regulations and International Standards ISO 9001, ISO 14001, ISO 17025, ISO 18001, FSSC 22000, Coca-Cola Quality System E3 and WPR Policy.Monitor and regularly review EOHS performance.Implement EOHS policies and procedures endorsed by TCCC, legal authorities and/or international standards (OHSAS 18001 and ISO 14001).Use risk assessment approach to ensure that safe workplace is provided for all staff.Ensure all hazards and incidents are reported and investigated appropriately and suitable controls are implemented.Helping ensure the day-to-day continuous improvement activities result in a continuous improvement in the Site Performance towards the goal of key site objectives.Lead Plant of the Future annually deep dive diagnostics activity to support plan transformation plans and ensure yearly PI opportunities implementation and use cases deployment.Responsible for Cycle time measurement, validation, and bottle neck analysis in operational areas.Leading and coaching in Zoning & 5S as well as Standard work deployment Kaizens to support GMP.Facilitate Investigations & problem solving for productivity issues with considering error proofing system & CAPA.Support day-to-day deployment of the OE and performance improvement activities at site. Deliver according to the OE implementation approach / road map.Support continuous capability development of self and others, developed by the Global CPS OE community.Track progress of the team deployment of OE tools implementationSupport in dashboards creation/dashboards & APPs maintenance.

Posted 3 days ago

The HR & Admin Supervisor is responsible for overseeing daily HR operations and administrative functions, including payroll, employee records, benefits administration, and compliance with labor laws. The role ensures efficient office management, supports employee services such as attendance and leave tracking, and coordinates administrative activities including travel, vendors, and facilities. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment. Key Responsibilities: Administer employee benefits programs, such as health insurance, Social Insurance, and employee assistance programs. Ensure accurate and timely processing of payroll for all employees. Address payroll-related inquiries and discrepancies promptly. Ensure compliance with labor laws, regulations, and company policies, updating policies, as necessary. Maintain accurate employee records and HR databases. Keep a track record of Attendance and Leave. Ensure that contract renewals are done in a timely manner. Oversee the day-to-day administrative operations of the organization, including office management, facilities, and vendor management. Manage travel arrangements and accommodations for employees when required. Maintain inventory of office supplies and equipment, ensuring their availability and functionality. Coordinate and organize meetings, conferences, and events, including scheduling, logistics. Assist in financial administration tasks, such as processing invoices, expense reports, and budget tracking.

Posted 3 days ago

Role Summary and Impact We are looking for a creative and detail-oriented Arabic-first Copywriter with strong English capabilities to join our team. You will primarily be responsible for crafting compelling Arabic content across multiple platforms, while also supporting English copy when needed. Your role will focus on bringing brands to life through impactful storytelling, sharp messaging, and culturally relevant communication. Develop creative Arabic copy (primary focus) for social media, campaigns, websites, and digital ads Support in writing and adapting English copy when required Translate brand strategies into engaging, on-tone messaging in both Arabic and English Collaborate with designers, strategists, and account managers to deliver integrated campaigns Adapt copy across different formats (captions, text on visuals, scripts, headlines, etc.) Ensure consistency in tone of voice and brand identity across both languages Stay up to date with trends, cultural insights, and platform best practices Proofread and edit content to maintain high linguistic and creative standards Skills and Experience At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Native or fluent Arabic speaker (must) with exceptional writing skills Strong command of English writing (good to very good level) Strong understanding of Arabic dialects (especially Egyptian dialect is a plus) 2 4 years of experience in copywriting (agency experience preferred) Ability to write in different tones: witty, emotional, informative, and sales-driven Familiarity with social media trends and digital content formats Strong attention to detail and ability to meet deadlines Comfortable working on bilingual content when needed Experience in scriptwriting for reels, ads, or video content Background in marketing, communications, or advertising Ability to contribute to creative concepts and campaign ideation

Posted 4 days ago

Role Summary and Impact We are looking for a creative and dynamic Content Creator who is passionate about storytelling through visuals. This role is responsible for producing engaging social media content for multiple clients, from concept to final edit. The ideal candidate is highly creative, hands-on with shooting and editing, and comfortable covering live events to capture real-time content. Plan, shoot, and edit high-quality photo and video content tailored for social media platforms (Instagram, TikTok, Reels, etc.). Develop creative concepts and content ideas that align with each client s brand identity and marketing goals. Capture engaging behind-the-scenes, lifestyle, and product-focused content. Attend and cover brand events, activations, and launches to create real-time and post-event content. Edit videos and photos into compelling formats suitable for digital platforms (short-form videos, reels, stories, etc.). Adapt content to different platform requirements and trends. Work closely with the creative and social media teams to execute content strategies. Ensure content is delivered on time and meets brand quality standards. Stay updated with the latest social media trends, formats, and editing styles. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open Environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 2-3 years of experience Proven experience as a Content Creator, Videographer, or Social Media Content Producer. Strong skills in video shooting and editing (mobile and/or camera). Proficiency in editing tools such as CapCut, Adobe Premiere Pro, Final Cut, or similar software. Good understanding of social media trends and content formats. Ability to work in fast-paced environments and cover live events. Creative mindset with strong attention to detail. Ability to manage multiple clients and projects simultaneously. Experience creating content for brands or agencies. Creative storytelling Videography & photography Video editing & event coverage Social media content creation

Posted 4 days ago

Duties and ResponsibilitiesProcess and Control Operations 1. Lead the annual strategic planning process, including long-term financial plans and scenario modeling. 2. Partner with senior stakeholders to translate business strategy into financial outcomes. 3. Provide actionable insights to support strategic initiatives, investments, and business growth opportunities. 4. Act as a trusted advisor to leadership on financial implications of key decisions. 5. Drive monthly and quarterly performance reviews, ensuring clear visibility on KPIs and financial results. 6. Analyze variances versus budget, forecast, and prior year; identify risks and opportunities. 7. Lead performance tracking frameworks and ensure alignment with strategic objectives. 8. Challenge business assumptions and drive accountability across functions.Reports and Forecasting9. Own and lead rolling forecasts and annual budgeting cycles. 10. Ensure accuracy, consistency, and timeliness of financial projections. 11. Develop and enhance forecasting methodologies and tools. 12. Coordinate cross-functional inputs to deliver integrated financial plans. 13. Deliver high-quality financial analysis, including profitability, cost optimization, and ROI assessments. 14. Provide forward-looking insights to support proactive decision-making. 15. Identify key business drivers and translate data into meaningful recommendations. 16. Support business cases for strategic projects and investments.Process Improvement & Governance17. Drive continuous improvement of FP&A processes, tools, and reporting capabilities. 18. Enhance automation, standardization, and data accuracy across reporting cycles. 19. Ensure strong financial governance, compliance, and adherence to internal policies. 20. Support implementation of best practices and benchmarking initiatives. Stakeholder Management21. Collaborate closely with Finance, Commercial, Supply Chain, and other business functions. 22. Present financial insights to senior management and executive leadership. 23. Influence decision-making through clear, concise, and impactful communication.

Posted 4 days ago

Manage and oversee complex and high-risk customer accounts with a focus on minimizing credit risk and maintaining strong customer relationships.Analyze customer creditworthiness and make advanced credit recommendations and approvals in alignment with corporate credit policies.Support collection activities to optimize cash flow while fostering positive interactions with customers and internal teams.Identify and assess potential credit risks and evolving trends to proactively mitigate financial exposure.Ensure strict adherence to standardized credit procedures, maintaining compliance with internal policies and external regulations.Collaborate cross-functionally with Accounts Receivable, Collections, and business departments to resolve discrepancies and respond to inquiries promptly and effectively.Provide high-quality customer service to business units and business controllers in line with agreed service level agreements.Assist during audit processes by preparing and providing necessary documentation to auditors accurately and on time.Support the preparation of ad hoc reports for Business Controllers and senior management to inform decision-making processes.Contribute to the automation initiatives by assisting in the implementation of innovative tools designed to streamline credit management processes and enhance operational efficiency.Resolve disputes related to invoices, payments, or credit terms with professionalism and timely communication.Follow guidance and requirements provided by the Credit Manager to optimize credit operations.Key Responsibilities in Financial Reporting and AccountingEnsure accounting transactions are accurately recorded in relevant systems timely, strictly adhering to Atlas Copco Group policies and procedures.Take ownership of monthly group reporting duties, including the month-end closing process, to deliver timely and precise financial statement submissions.Perform comprehensive balance sheet and profit & loss analyses, preparing and reviewing reconciliations on a monthly basis.Analyze financial trends and deviations, highlighting and escalating potential risks or discrepancies as required.Provide professional advice and support to business controllers, local entities, and Holdings on accounting, reporting, and local statutory reporting requirements.Collaborate with other departments to resolve any interdepartmental discrepancies and audit queries efficiently.Skills & CompetenciesAnalytical and proactive mindset with problem-solving orientation and respect for deadlines.Excellent communication skills, both written and verbal, with proficiency in English; additional languages are a plus.Well-organized, methodical, and systematic approach to tasks and responsibilities.Strong team collaboration skills with a commitment to continuous learning and development.Demonstrated ability to manage multiple priorities effectively in a dynamic environment.

Posted 4 days ago

Key Responsibilities: Prepare and review engineering deliverables for HV/MV substations associated with large-scale solar PV plants, including single line diagrams, general arrangement layouts, sections, elevations, grounding drawings, and lightning protection layouts. Perform and check key electrical design calculations, including grounding/earthing studies, lightning protection, cable sizing, voltage drop, short-circuit calculations, auxiliary load calculations, and equipment sizing. Prepare and review technical specifications, equipment datasheets, BOQs, and material requisitions for substation systems. Support the design and selection of major substation equipment such as power transformers, GIS/AIS switchgear, circuit breakers, disconnectors, CTs, VTs, surge arresters, harmonic filters, shunt reactors/capacitor banks, and reactive power compensation equipment. Review vendor drawings, calculations, and technical submittals to ensure compliance with project requirements, grid code obligations, utility standards, and applicable international standards. Coordinate closely with solar plant design, grid interconnection, civil, structural, mechanical, protection, control, SCADA, and construction teams to ensure smooth interface management and integrated design delivery. Ensure designs comply with IEC, IEEE, ANSI, utility requirements, local regulations, and client specifications. Support project execution through design reviews, technical meetings, procurement support, site queries, construction clarifications, factory acceptance support, and commissioning assistance. Review or support secondary engineering deliverables such as control schematics, cable schedules, interconnection diagrams, panel layouts, and interface drawings to ensure full alignment between primary and secondary systems. Contribute to the standardization of substation design approaches across multiple giga-scale PV projects to improve quality, constructability, repeatability, and delivery efficiency. Required Qualifications: Bachelor s degree in Electrical Engineering. 4 8 years of experience in substation design engineering. Proven experience in HV/MV substation projects within utility, renewable energy, EPC, industrial, or consulting environments. Experience supporting substations for utility-scale solar PV, renewable interconnection, or power infrastructure projects is strongly preferred. Familiarity with grid interconnection requirements and utility coordination for large renewable projects is an advantage. Good working knowledge of relevant standards including IEC, IEEE, ANSI, and utility-specific requirements. Strong coordination, communication, and technical review skills. Preferred Profile: Experience working on multiple substations across large renewable portfolios. Exposure to reactive power compensation, collector substations, and transmission interconnection design. Ability to work in multidisciplinary teams and manage parallel deliverables across fast-track projects. Detail-oriented, practical, and focused on delivering high-quality designs that are both technically robust and constructible.

Posted 4 days ago

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Summary A Subject Matter Expert (SME) is the definitive authority and go-to resource within the call center operation, possessing deep, specialized knowledge of a particular product, service, system, or business process. This role is crucial for resolving complex customer issues, driving continuous process improvement, and ensuring high service quality through knowledge transfer and agent mentorship. The typical support ratio for this role is often around 1 SME for every 15-20 agents. Core Responsibilities Knowledge and Issue Resolution Serve as the primary escalation point for complex or "Tier 2/3" customer queries and issues that frontline agents (L1) are unable to resolve. Troubleshoot operational challenges, analyze problems, identify root causes, and propose effective, timely solutions. Apply niche knowledge and deep understanding to resolve issues related to project deliverables or specific areas of expertise. Ensure all deliverables and information provided are correct, accurate, and comply with company policies, regulations, and best practices. Training and Mentorship Provide essential training, guidance, and support to team members, especially new hires, and coach them on performance and adherence to established policies. Act as a mentor to less experienced agents, sharing knowledge and experience to upskill the entire team. Responsible for creating, reviewing, and updating training manuals, job aids, and the team's internal knowledge base to reflect the latest process changes and client updates. Process Improvement and Documentation Lead process innovation by identifying opportunities for streamlining processes, enhancing productivity, and optimizing overall BPO performance. Support the creation and definition of business rules, standards, operating procedures, and performance objectives/benchmarks. Gather and analyze relevant data to discover, track, and report on operational trends. Collaboration and Communication Effectively communicate complex technical concepts and nuances into simple, clear, and understandable terms for diverse audiences, including agents, management, stakeholders, and clients. Partner with other business leaders, such as Training and Quality Assurance, to ensure alignment on content and new hire performance. Qualifications and Skills Experience: Typically requires a minimum of 1 2 years of experience as a high-performing agent or in a dedicated SME role within a call center environment. Education: Post-secondary education is often an asset. Technical Proficiency: Expert-level knowledge of the product, service, and systems (e.g., CRM, telephony platforms) used by agents. Language Skills: A minimum level C1 English proficiency is often required for SMEs, in addition to native or high proficiency in the campaign-specific language. Core Competencies: Exceptional communication and presentation skills. Strong analytical and critical thinking skills for problem-solving and process assessment. Ability to work under tight deadlines and maintain focus on objectives. Proven ability to coach, motivate, and mentor team members. Extreme patience and high energy to keep teams motivated and engaged.

Posted 4 days ago