Jobs in General Trading companies, Egypt

This is a full-time on-site Customer Care Advisor role in New Cairo. The Customer Care Advisor will handle customer inquiries, ensure customer satisfaction, and provide exceptional support through effective communication across various platforms. The role involves resolving concerns, maintaining a professional and friendly demeanor, and contributing to improving customer care processes to enhance the overall client experience. What We're looking for: Graduates and experienced candidates (Fresh graduates are welcome to apply) At least 6 months of experience in the Customer Service or Telesales field Strong English communication skills (written & spoken)

Campaign Strategy & Execution Plan and execute paid media campaigns across platforms (Meta, Google, TikTok, LinkedIn, programmatic). Develop full-funnel strategies (Awareness Consideration Conversion) aligned with each subsidiary's objectives. Allocate and manage budgets efficiently across multiple brands and campaigns. Performance Optimization Monitor daily campaign performance (CTR, CPC, CPA, ROAS). Continuously optimize campaigns through A/B testing (creatives, audiences, placements, messaging). Scale high-performing campaigns and troubleshoot underperforming ones. Audience & Targeting Build and refine audience segments (custom, lookalike, retargeting). Leverage data insights to improve targeting accuracy and reduce acquisition costs. Align targeting strategies with different business models (B2B vs B2C). Analytics & Reporting Track and analyze campaign performance using tools such as Meta Ads Manager, Google Analytics, and other tracking platforms. Prepare weekly and monthly performance reports with actionable insights. Provide clear recommendations to improve efficiency and ROI. Cross-functional Collaboration Work closely with the content and creative team to ensure performance-driven creatives. Align with brand managers across subsidiaries (OPE, OSL, otrovato, etc.). Coordinate with external partners or platforms when needed. Budget Management Manage monthly media budgets across multiple business units. Ensure cost efficiency and adherence to allocated budgets. Forecasts spend and expected performance outcomes. Qualifications: Bachelor's degree in marketing, Communications, Journalism, English, or a related field. 6 years of experience in media buying/performance marketing. Proven track record of managing paid campaigns with measurable ROI. Experience handling multiple accounts or brands is a strong plus. Strong expertise in: Google Ads (Search, Display, YouTube). Meta Ads Manager. TikTok Ads / LinkedIn Ads (preferred). Familiarity with tracking tools (Google Analytics, Pixel setup, conversion tracking). Strong Excel/Google Sheets skills for reporting and analysis. Familiarity with tracking tools (Google Analytics, Pixel setup, conversion tracking). Strong Excel/Google Sheets skills for reporting and analysis. Experience in multi-industry environments (tourism, F&B, B2B, retail). Understanding of African markets is a plus (especially Kenya). Experience working in-house or transitioning from agency to in-house setup.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Summary A Subject Matter Expert (SME) is the definitive authority and go-to resource within the call center operation, possessing deep, specialized knowledge of a particular product, service, system, or business process. This role is crucial for resolving complex customer issues, driving continuous process improvement, and ensuring high service quality through knowledge transfer and agent mentorship. The typical support ratio for this role is often around 1 SME for every 15-20 agents. Core Responsibilities Knowledge and Issue Resolution Serve as the primary escalation point for complex or "Tier 2/3" customer queries and issues that frontline agents (L1) are unable to resolve. Troubleshoot operational challenges, analyze problems, identify root causes, and propose effective, timely solutions. Apply niche knowledge and deep understanding to resolve issues related to project deliverables or specific areas of expertise. Ensure all deliverables and information provided are correct, accurate, and comply with company policies, regulations, and best practices. Training and Mentorship Provide essential training, guidance, and support to team members, especially new hires, and coach them on performance and adherence to established policies. Act as a mentor to less experienced agents, sharing knowledge and experience to upskill the entire team. Responsible for creating, reviewing, and updating training manuals, job aids, and the team's internal knowledge base to reflect the latest process changes and client updates. Process Improvement and Documentation Lead process innovation by identifying opportunities for streamlining processes, enhancing productivity, and optimizing overall BPO performance. Support the creation and definition of business rules, standards, operating procedures, and performance objectives/benchmarks. Gather and analyze relevant data to discover, track, and report on operational trends. Collaboration and Communication Effectively communicate complex technical concepts and nuances into simple, clear, and understandable terms for diverse audiences, including agents, management, stakeholders, and clients. Partner with other business leaders, such as Training and Quality Assurance, to ensure alignment on content and new hire performance. Qualifications and Skills Experience: Typically requires a minimum of 1 2 years of experience as a high-performing agent or in a dedicated SME role within a call center environment. Education: Post-secondary education is often an asset. Technical Proficiency: Expert-level knowledge of the product, service, and systems (e.g., CRM, telephony platforms) used by agents. Language Skills: A minimum level C1 English proficiency is often required for SMEs, in addition to native or high proficiency in the campaign-specific language. Core Competencies: Exceptional communication and presentation skills. Strong analytical and critical thinking skills for problem-solving and process assessment. Ability to work under tight deadlines and maintain focus on objectives. Proven ability to coach, motivate, and mentor team members. Extreme patience and high energy to keep teams motivated and engaged.

Your Role: Consolidate, analyze, and report financial data, ensuring alignment with company objectives. Support monthly financial reporting, analysis, forecasting, and the annual budgeting process. Develop financial models, conduct benchmarking, and perform process analysis. Prepare monthly statements, investigate variances, and track financial performance against forecasts. Reconcile transactions, correct discrepancies, and assist with month- and year-end accounting close. Analyze business unit performance, identify key variance drivers, and monitor financial metrics. Develop rolling forecasts (revenues, expenses, P&L, balance sheet, cash flow) and conduct business studies. Coordinate with external auditors for year-end closing. Performing other duties as assigned

Strategic Marketing Leadership Define and own the annual marketing strategy for all BU brands, aligned with corporate commercial objectives. Lead brand planning cycles: situational analysis, segmentation, positioning, messaging, and tactical grid. Identify growth opportunities in existing a areas; propose go-to-market approaches for new launches. Develop multi-year brand roadmaps and manage the marketing P&L budget. Brand Management & Campaigns Oversee the development of promotional materials, content, and campaign assets in compliance with regulatory and ethical guidelines. Lead integrated marketing campaigns and measure ROI effectively. Manage product lifecycle from pre-launch through maturity and loss-of-exclusivity phases. Maintain brand consistency across all touchpoints Commercial Excellence & Analytics Partner with sales leadership to translate brand strategy into field execution plans, cycle meetings, and rep-facing tools. Define KPIs, monitor campaign performance, and present insights to the executive committee. Optimize budget allocation based on channel effectiveness and market dynamics. People & Organizational Leadership Lead, mentor, and develop a team of brand managers and marketing executives. Foster a performance-driven, innovative, and compliant marketing culture. Set clear objectives (OKRs/KPIs) and conduct regular performance reviews. Build organizational capability through coaching, training, and succession planning.

What You ll Do Security Leadership & Strategy Own the overall security roadmap and strategy for PetroApp, aligning it with business and product priorities. Act as the primary security point of contact for engineering and leadership. Define, document, and maintain security policies, standards, and guidelines for engineering teams. Lead risk assessments, threat modeling, and security design reviews for major initiatives. Define and track key security KPIs and report status, risks, and progress to leadership. DevSecOps & SDLC Security Embed security into the SDLC by integrating SAST, DAST, dependency and container scanning, and IaC scanning into CI/CD pipelines. Establish secure coding practices and patterns; provide guidance and reviews for high-risk changes. Set up and maintain secrets management and secrets detection across repos and environments. Drive vulnerability management: triage findings, prioritize remediation, track SLAs, and verify fixes. Partner with engineers to ensure security controls are automated and developer-friendly. Cloud & Platform Security (with SRE Mindset) Own and continuously improve the cloud and platform security posture (IAM, networking, encryption, key management, hardening). Design and enforce least privilege access models and secure-by-default infrastructure baselines. Ensure security is built into core platform components such as Kubernetes, service-to-service communication, and data stores. Collaborate with SRE/DevOps on secure, resilient architectures, covering scalability, failover, and disaster recovery. Reliability & Incident Collaboration Collaborate with SRE/DevOps to maintain high availability and reliability of production systems. Contribute to observability and monitoring with a security lens: actionable alerts, meaningful logging, and traceability. Participate in incident response for security-related events, including root cause analysis and long-term fixes. Help improve on-call and incident processes where security and reliability intersect. External Security Engagements & Enablement Own relationships with external security vendors, including penetration testing and security assessments. Scope, coordinate, and manage penetration tests; track findings through to remediation and retesting. Coordinate security-related input for audits, certifications, and customer security questionnaires as needed. Run security awareness and training initiatives tailored to engineers and operational teams.

We are seeking a tech-savvy strategist with a strong background in project management to drive PetroApp s growth initiatives. In this role, you will be the architect of our expansion roadmap, responsible for identifying new market opportunities, aligning cross-functional teams (Product, Engineering, Sales, Ops), and ensuring our daily execution matches our long-term strategic goals. If you speak the languages of both Business Strategy and Technology, and you thrive in a fast-paced environment, we want to meet you. Key Responsibilities Strategic Planning & Alignment: Lead the annual and quarterly strategic planning cycles. Translate PetroApp s corporate vision into actionable goals (OKRs) and ensure strict strategic alignment across all business units. Market Expansion: Spearhead the end-to-end process of entering new geographic markets or launching new business verticals. Conduct feasibility studies, competitive analysis, and go-to-market strategies. Project Management (PMO): Drive critical strategic initiatives from inception to delivery. Utilize project management methodologies to manage timelines, resources, risks, and stakeholder expectations for high-stakes projects. Cross-Functional Synergy: Act as the connective tissue between the Technical/Product teams and the Commercial/Operational teams to ensure product roadmaps support business expansion targets. Data-Driven Decision Making: Monitor key performance indicators (KPIs) and market trends to recommend pivots or accelerations in strategy. Operational Excellence: Identify bottlenecks in our scaling process and implement structural improvements to enhance organizational agility.

Responsibilities Prepare financial forecasts, budgets, and variance analysis to assess and communicate current and future financial performance. Perform financial analysis, including profitability analysis, cost analysis, and financial modeling to support decision-making and drive business growth. Identify areas for cost savings, revenue generation, and process improvements through financial analysis and assessment of key performance indicators. Collaborate with cross-functional teams to gather and analyze financial data and provide insights and recommendations. Conduct industry and market research to identify trends, risks, and opportunities that may impact financial performance. Stay updated on relevant accounting principles, industry regulations, and best practices to ensure compliance and accurate financial reporting. Bachelor's degree in finance, Accounting, or a related field, CMA holder is preferred. Minimum of 4 years of experience in financial analysis or related roles. Strong proficiency in financial modeling and analysis. Experience in budgeting, forecasting, and variance analysis. Knowledge of accounting principles and financial reporting standards. Excellent analytical and problem-solving skills. Strong attention to detail and ability to work with large database. Ability to work independently and collaboratively in a fast-paced environment. SAAS background will be an edge.

Shoot high-quality videos using a mobile phone (on-site / outdoor / indoor) Create engaging Reels / TikTok videos from idea to final edit Brainstorm and execute creative content aligned with the brand Stay updated with trending formats, sounds, and hooks Edit videos (cuts, transitions, captions, effects) Ensure content is optimized for engagement & performance Deliver content consistently based on content plan Part-time (Flexible) Shooting may be required on location

Organize and schedule appointments. Coordinate and schedule calls and meetings, ensuring accurate minutes are documented and promptly shared with all participants. Write and distribute email, correspondence memos, letters, and forms. Assist in the preparation of reports. Oversee inventory and coordinate procurement of office supplies. Maintain confidential records and proper electronic and paper filing system. Ensure all assigned tasks are executed by coordinating follow-up with concerned personnel. Provide general support to internal / external personnel. Other duties as assigned.

Alkaffary Group is seeking a talented and detail-oriented Carpet Designer to join our creative team. The ideal candidate will create innovative, visually captivating designs that align with our brand s commitment to luxury and quality. This role bridges the gap between artistic creativity and technical production, ensuring every pattern is both beautiful and manufacturable. Key Responsibilities: Design original and contemporary carpet patterns using industry-standard software, with a primary focus on NedGraphics Texcelle. Develop detailed technical specifications, including color palettes (yarn mapping), weaving densities, and production-ready files. Research global interior design trends to inspire fresh concepts that resonate with the Middle Eastern luxury market. Collaborate closely with production and manufacturing teams to ensure design feasibility and maintain high-quality standards. Revise designs based on feedback from clients, marketing, and technical departments to ensure market fit. Maintain a structured digital archive of designs, technical sheets, and physical samples.

Every day, we rise to the challenge to make a difference and here s how the Warehouse Inbound/Outbound Senior Operator role will make an impact: Key responsibilities for this role include: Receiving all incoming materials (API s, raw and packaging materials). Transport API s, raw and packaging materials to designated area. Preparation of raw materials / packaging materials for production as per process order. Dispensing of packaging materials for production. Performing sampling activity along with QC personnel. Responsible for the upkeep of the rejects area and preparing rejects for their destruction. Operate industrial vehicles and equipment as required (if license available) Acts as a representative for any External Supply shipment. Monitoring Data Loggers in his working area. Documentation in different WH logbooks for each performed activity. Ensure compliance with regulatory and company policies and procedures.

SETS International is seeking a qualified Senior Highway/Transport Engineer within the Transport & Infrastructure department. Years of Experience: 10-18 Manage highway design and transport planning projects of different sizes and levels of complexity; Liaise and interface with Clients and concerned authorities as needed to ensure proper project execution and necessary approvals; Oversee the work of junior level staff by making and reviewing work assignments, establishing priorities and coordinating activities within a multidisciplinary design team; Hiigh competency in highway design; Good knowledge in traffic engineering and management is a plus; Detailed knowledge of design codes relevant to highway engineering (including AASHTO and Saudi codes); Knowledge of the use of computer design tools (including AutoCAD, Land Desktop, Civil 3D); Good written and verbal communication skills. Other Skills Computer: MS office (Word, Excel, PowerPoint, etc ), AutoCAD, Land Desktop, and Civil 3D; Degree: Bachelor in Civil Engineering, Master is a plus; Languages: English, Arabic, French (an advantage).

Plans, Books and tracks the inbound and outbound transports (regular and premium) Ensures the completeness of shipping documents and record shipment in the transportation management system Verifies and pre-approves invoices related to transportation services Issues and Manages logistics complaints related to transportation and warehouse services Permanently optimizes the transportation routes and trucks utilization Provides tracking information to other relevant departments Plans and Monitors transportation costs

Job Description Oversees purchasing activities from RFQ through SOP to EOL, ensuring alignment with purchasing strategies, standards, and project targets. Leads global sourcing of new components, technologies, and suppliers. Manages supplier negotiations, agreements, qualification, and sourcing events. Manages material cost targets, conducts cost analysis (BOM, TCO), and drives cost-reduction initiatives such as VAVE, resourcing, and localization. Supports pre-development and customer projects by developing purchasing concepts, contributing to make-or-buy decisions, and ensuring business plan inputs. Conducts global inquiries across product lifecycle stages and supports change processes (e.g., PCR) while ensuring data availability for production and ordering. Acts as the purchasing interface across departments, participates in project milestones, and integrates market, supplier, and technology insights into project teams. Ensures adherence to standards and regulations, monitors supplier milestones and capacity, and supports strategic initiatives and special projects.

Job Description Lead and supervise the Production Concept organization, ensuring alignment with defined objectives, KPIs, and governance standards. Design, drive, and implement strategic initiatives related to Production Concept, including processes, standards, and continuous improvement frameworks. Oversee and manage multiple organizational units, fostering high performance through coaching, succession planning, diversity, change management, and employee development. Define, control, and monitor budgets (including Capex), ensuring proper allocation, validation, and corrective actions in coordination with controlling functions. Plan, release, and implement production concepts at plant level, including layout design, process flow, and material flow in collaboration with cross-functional teams. Support business development and country strategy by contributing to RFQs (capacity, equipment, Capex, space) and advising on footprint and location decisions for product launches or transfers. Lead capacity planning and performance analysis by aligning production capabilities with customer forecasts, monitoring equipment utilization, and driving efficiency improvements.

Development of real estate projects. This includes the preparation of technical & economic feasibility studies (greenfield/brownfield), leading land purchases or lease negotiations, the development and definition of a project scope, as well as the preparation of board submissions in cooperation with internal and external project partners. Independent leadership of national & international construction projects across all project phases, using appropriate project management methods acting as the responsible project manager and owner's representative. Control, continuously optimize and ensure project objectives (budget, timelines, qualities) while ensuring the implementation of user requirements. Support of the introduction of digital innovations in real estate project management Performing technical due diligence as part of real estate transactions Sharing responsibility for technical, economic and organizational construction consulting Support in the development of strategies & guidelines within the scope of the function

Job Description Manage and supervise the Segment organizational unit to achieve defined objectives and KPIs Lead direct reports by defining objectives, providing clear instructions, and monitoring performance Ensure adherence to standards, governance requirements, and process execution Identify improvement opportunities and implement measures to enhance team performance and service delivery Support professional development of team members through coaching, training needs assessment, and succession planning

KEY RESPONSIBILITIESManage projects end-to-end, from initial concept to successful deliveryDefine and document functional specificationsEnsure alignment between business needs and technical implementationCoordination & CommunicationAct as the main point of contact between business, technical, and operational teamsProvide regular updates to stakeholders on project progress, risks, and timelinesFacilitate collaboration, decision-making, and issue resolutionMonitoring & Quality AssuranceTrack deliverables and ensure deadlines are metSupport testing phases (UAT, end-to-end validation) and ensure launch readinessMonitor issues and follow up using logs, test data, and performance indicatorsProcess ImprovementIdentify and implement improvements in tools, workflows, and documentationPromote best practices in project management and deliveryPROFILEGood understanding of technical environments, including API-based integrationsAbility to read and understand technical documentation (endpoints, credentials, integration flows)Familiarity with staging and production environments, configuration checks, and deployment processesStrong attention to detail and qualityProblem-solving mindset with analytical skills

The Head of HR is responsible for leading the companys human resources strategy and operations. This role ensures the development of a high-performance culture that emphasizes employee engagement, capability building, effective workforce planning, and compliance with labor laws. The Head of HR partners with senior management to align HR initiatives with business objectives. Key Responsibilities: Strategic Leadership Develop and implement HR strategies aligned with company goals. Advise executive management on organizational development, workforce planning, and succession planning. Drive change management and culture-building initiatives. Talent Management Oversee recruitment, onboarding, and retention programs. Ensure succession planning and career development for key positions. Lead training and development initiatives to build workforce capabilities. Compensation & Benefits Design and manage competitive compensation and benefits programs. Oversee job evaluation, grading, and performance-linked rewards. Monitor market trends to ensure pay structures remain attractive and fair. HR Operations & Compliance Ensure efficient HR processes, systems, and documentation. Oversee payroll accuracy and compliance with labor laws and social insurance regulations. Maintain strong relationships with government authorities and external partners. Employee Engagement & Communication Build effective internal communication channels and employee engagement programs. Monitor employee satisfaction and implement initiatives to enhance workplace culture. Support and guide managers in employee relations and conflict resolution. Financial & Reporting Manage HR budgets and monitor costs against plan. Provide timely and accurate workforce reporting and analysis. Ensure audit readiness and compliance with internal and external requirements.

The Project Engineer- Traffic Engineering & Transport Planning performs a variety of traffic and transportation engineering tasks including traffic system planning, network simulations, traffic impact studies, traffic control systems etc. The jobholder interacts with clients and stakeholders and provides recommendations through the various stages of the projects. Responsibilities: In depth knowledge in traffic engineering and transport planning Strong knowledge of travel forecasting software such as EMME or VISUM Strong knowledge of traffic simulation software s such as SYNCRO, VISSIM, HCS, SIDRA or other Experience in geographic information systems (GIS) and their applications Experience in field surveys, data analysis, and system evaluation

The Sales Quality Analyst is responsible for monitoring and evaluating agent-customer sales interactions to ensure they meet compliance, quality, and performance standards. This role is essential for driving continuous improvement, ensuring calls are handled with professionalism and accuracy, and supporting agents for success within the sales/reactivation environment. Core Responsibilities Quality Evaluation and Auditing: Review and assess calls/interactions to ensure compliance, consistency, and high customer experience standards. This includes performing Quality Audits on a targeted sample of interactions to check policy adherence, closure rates, and scrub performed customer satisfaction (CSAT) or Net Promoter Score (NPS). Strategic Coaching and Feedback: Provide constructive feedback to agents to discuss their QA score, opportunities, and celebrate wins. Document all coaching sessions and next steps to track agent development and ensure accountability. Trend Analysis & Reporting: Generate detailed quality reports, maintain records, and identify recurring or systemic issues by leveraging evaluation data. Provide inputs, based on audits, for briefings and training need identification. Compliance Oversight: Ensure agents follow all legal and internal compliance requirements during sales calls. Dispute Resolution (If applicable): Act as the final judge when an Agent challenges a score, reviewing the interaction, providing human context, and adjusting scores if a nuanced detail was missed. Continuous Improvement: Partner with coordinators or management to continuously refine the AI's grading rubric or process standards as business goals change. Suggest process and system improvements based on common customer concerns or identified defects. Ad Hoc Tasks: Support quality-related projects, process improvements, or other tasks as assigned by management. Key Performance Indicators (KPIs) QA Score Validation Accuracy. Average QA score for successful calls (e.g., resulting in a sale/reactivation). Dispute Audit Accuracy (confirming the original evaluation was correct). Improvement in agent QA performance post-coaching. Timely completion of QA reports and feedback cycles.

1. BASIC FUNCTION: To provide operational assistance to the Shift Leader in performing daily ATM operations for the bank primary responsibility is to ensure the smooth operation and security of ATM. will be responsible for monitoring the performance of ATMs and taking appropriate actions to resolve any issues that may ariseand involves both proactive monitoring and reactive problem-solving to maintain a high level of service for ATM users During assigned shift, enforces standards and methods for the physical security of the installation. Directs operation of all data processing equipment. 2. WORK PERFORMED & MAJOR DUTIES: 1 Monitor ATM Performance: Regularly monitor the performance and availability of ATMs using monitoring tools and software. Identify and investigate any abnormalities or issues, such as cash jams, network connectivity problems, or hardware malfunctions. 2 Troubleshooting: Perform troubleshooting and diagnostic procedures to identify the root cause of ATM issues. This may involve analyzing error codes, reviewing transaction logs, and coordinating with technical support teams or vendors for assistance in resolving complex problems. 3 Incident Management: Respond to incidents and service requests related to ATMs promptly and efficiently. Follow predefined procedures to resolve issues or escalate them to the appropriate teams for further investigation or resolution. 4 Security Monitoring: Monitor and report any suspicious activities or security breaches at ATMs. Collaborate with security teams to implement and maintain security protocols, such as surveillance systems, alarm systems, or physical security measures. 5 Maintenance and Upgrades: Coordinate with maintenance teams to schedule routine maintenance activities and software/hardware upgrades for ATMs. Ensure minimal disruption to ATM services during maintenance windows. 6 Reporting: Prepare and maintain reports on ATM performance, incidents, and service-level metrics. Provide regular updates to management regarding the status of ATMs, ongoing issues, and potential improvements. 7 Compliance: Ensure compliance with regulatory requirements and industry standards related to ATM operations, security, and data privacy. Stay updated with relevant changes in regulations and implement necessary measures to maintain compliance. 8 Respond to User inquiries: Provide prompt and efficient technical support to customers experiencing issues with ATMs. Address customer queries related to ATM functionality, transactions, and error messages. 9 Software configuration: Assist in the configuration and installation of ATM software applications, patches, and updates. Ensure compliance with security protocols and regulatory requirements. 10 Documentation: Maintain accurate records of customer interactions, technical issues, and solutions provided. Document troubleshooting steps, known issues, and resolutions for future reference. 11 Escalation and coordination: Escalate complex technical issues to the appropriate level of support within the organization. Coordinate with internal teams, such as network operations, software development, or field technicians, to resolve critical issues. 12 Continuous improvement: Identify recurring technical issues and propose solutions to improve ATM performance, reliability, and customer experience. Stay updated with the latest technological advancements in ATM systems. 13 Completes shift reports/incident report logs and completes problem report in case of not solving the problem. 14 Suggests improvements / scheduling of production jobs in order to increase efficiency of the system 15 Performs any other related duties as assigned

Sales Coordination & Support Skills: Capable of coordinating with internal teams including Sales Consultants, Porsche Pro, and after-sales departments. Experience in scheduling and managing test drive appointments, customer follow-ups, and showroom logistics. Ability to monitor the status of leads, update sales pipelines, and ensure timely customer communication. Personal & Interpersonal Skills: Excellent communication and interpersonal skills with a customer-centric approach. High level of organization, accuracy, and attention to detail. Ability to work under pressure, prioritize tasks, and meet tight deadlines. Professional appearance and behavior consistent with Porsche brand values. Fluent in English and Arabic (written and spoken). Strong sense of ownership, confidentiality, and integrity in handling sensitive customer and company data.

Corporate Identity Compliance: Ensure all marketing materials, branding elements, and promotional content strictly adhere to corporate identity guidelines and global brand standards across all branches. Monitor consistency in visual branding to maintain a unified corporate image. Design Review & Approval: Evaluate and approve architectural marketing assets, including 2D drawings, shop drawings, elevations, cladding details, and visual presentations. Ensure all designs align with corporate branding strategies and project specifications. Project Oversight & Quality Control: Supervise architectural design and finishing works related to marketing projects. Ensure accuracy, quality, and timely delivery from concept through execution. Vendor & Supplier Coordination: Collaborate with suppliers, design agencies, and contractors to maintain quality and cost efficiency. Collect and manage supplier and agency data for project requirements. Market & Regulatory Compliance: Ensure all architectural marketing outputs comply with relevant industry regulations, marketing laws, and corporate identity standards. Audit & Reporting: Conduct regular audits of Corporate Identity (CI) application across branches. Identify inconsistencies and implement corrective actions. Prepare reports on brand compliance, project progress, and material usage. Stakeholder Communication & Training: Provide training and guidance to internal teams on corporate identity compliance and design standards. Promote best practices in architectural marketing to maintain brand consistency. Process Optimization: Develop strategies to improve workflow efficiency in architectural marketing projects. Minimize errors and enhance brand visibility through process improvements. Technical Responsibilities: Prepare detailed 2D drawings using AutoCAD for marketing and architectural applications. Produce accurate shop drawings for elevations and cladding of AutoParts branches. Design mockups and visual presentations using Photoshop. Prepare Bill of Quantities (BOQs) for required materials. Provide site supervision and coordinate with site teams for marketing-related architectural work.