Jobs in Egypt

Job Description Job Summary: Our client is looking for an Email & WhatsApp Marketing Specialist to help them turn first-time buyers into loyal customers. You ll plan and manage campaigns, build smart automations, and make sure every customer touchpoint feels personal and on-brand. Your work will play a key role in increasing repeat purchases, growing customer lifetime value, and keeping their community engaged. Key Responsibilities: Plan, write, and schedule weekly campaigns across email and WhatsApp. Build and optimize automated flows such as: welcome series, abandoned cart recovery, post- purchase recommendations, re-engagement / win-back messages Create customer segments based on shopping behavior and purchase history. Track and report key metrics: open rate, click-through rate, conversion rate, and revenue per campaign. Work with the graphic designer and photographer to prepare visuals for campaigns. Coordinate with customer service to ensure messaging supports the overall experience. Regularly test subject lines, timing, layout, and content to improve results. Suggest ideas for loyalty and retention campaigns that reflect the brand s tone and customer needs.

1. Solve user faults, verify the user's mobile phone usage scenario, quickly determine the fault through user description and provide troubleshooting solutions;2. Train network maintenance engineers, new product training, technical training, and provide solutions;3. Answer technical questions raised by maintenance engineers and continuously improve the technical capabilities of maintenance engineers;4. Responsible for the assessment of various indicators of maintenance network engineers.

Design, implement, and support solutions for complex HCM business processes.Conduct requirements and design sessions with the business to identify current processes and future state needs.Configure application to meet business requirements while providing best-practice guidance on HCM processes.Document requirements and configuration decisions in the configuration workbook and work directly with the client to obtain sign-off of the final document.Work with team members to facilitate successful integration between modules and related business processes.Validate configurations through testing plans and scripts.Use standard tools to execute data migration activities, including data loads and validation.Manage the relationship with the business throughout the implementation/support process.Train end-users on specific processes and applications.Provide post-implementation support services, including incident management, release management, and enhancement requests.Transfer knowledge to the HCDX Team for ongoing maintenance & support.Keep abreast of upcoming SAP releases and features.Provide guidance on best practices and SuccessFactors capabilities to streamline and automate HR processes.Configure and customize Employee Central according to client needs, including:Foundation ObjectsEmployee Data Models Business Rules and WorkflowsRole-Based Permissions (RBP) and Proxy Management

As a Marketing Specialist, you will focus on content creation, SEO, social media engagement, and email marketing. You will be responsible for building an online presence that attracts visitors and keeps them engaged with compelling, valuable content. You will also manage campaigns across various digital channels and support our brand growth. Responsibilities: Website Optimization: Ensure the website has a user-friendly, visually appealing design that encourages prolonged engagement. Develop content that enhances user experience and drives conversions. Content Creation: Write articles and blog posts about technical challenges and solutions. Create case studies showcasing our successful collaborations with clients. SEO: Optimize content to improve organic search rankings. Monitor keyword performance and implement strategies for better visibility. Social Media Management: Manage social media accounts (LinkedIn, Twitter) to drive brand awareness. Design and execute engaging posts to build a community around our brand. Email Marketing: Develop and send newsletters and product updates to existing and potential clients. Maintain an email marketing calendar to keep our audience engaged. Paid Ads (PPC): Assist with paid ad campaigns on Google Ads, LinkedIn, etc., to drive targeted traffic.

Supervise and support the IT support staff, including help desk technicians and junior administrators. Monitor and maintain computer systems, networks, and user support services. Plan and coordinate IT projects such as system upgrades, deployments, and infrastructure improvements. Ensure timely resolution of IT-related issues and maintain high levels of user satisfaction. Maintain IT asset inventory, including hardware, software, and licenses. Oversee data backup, recovery, and cybersecurity protocols. Collaborate with other departments to understand technology needs and provide appropriate solutions. Assist in the development and enforcement of IT policies and procedures. Train and support staff on software, hardware, and security protocols. Stay current with industry trends, emerging technologies, and best practices.

Translate seasonal concepts into product ideas. Involve in design concept of multiple product categories. Demonstrate initial concept and design development looks and styles. Collaborate with color department for instruction on design color up. Ensure all styles illustrated express fit and details of each garment working with designers. Design sketches for stats according to given deadlines along with designers. Identify and implement meaningful innovation in concept design. Participate in all concept design meetings. Involve in all pre-fit sessions for fit expression. Assist Senior Director on inspirational concepts for every season including vintage research. Assist on showroom rigs and presentation each season. Support on research for special trim development. Arrange and oversee all reference and vintage design samples. Study current trends and techniques Inspirational shopping and research.

Follow up shipment. Keep up with ever-changing Government Policies and any new decree regarding the export of goods. Review contracts before trader sign it (Buyer-Seller-incoterms Packing- shipment period- specifications- payment method- Required documents) Send shipment declaration / VGM/ any required documents in due time. Make sure that shipping schedule complies with contractual shipment period. Check and send draft of shipping documents to buyer to review/ approve it before issuing the final shipping documents. Receiving certificate of quality and weight to ensure shipped goods comply with contract quantities/ tolerance/ specifications. Provide chartering (logistic team) with contract details ( such as shipment period, shipper details, etc .., to enable them to book freight/ charter Bulk vessels in case FOB shipments. Check with Treasury Dep. allocated bank for each shipment. Send the full set of final shipping documents to our bank in due time. Send scanned copies of final shipment documents before sending it to our bank. Issuing insurance policies for CIF shipments. Solving with buyer any problem related to received shipping documents due to incorrect data/ info. in documentation. Follow up with chartering /( logistic team ) settlement of demurrage & dispatch and make sure to receive/ send payment swift from/to suppliers. Receiving documents instructions from buyer in order to issue the shipping documents in due time. Create files (soft copies on server) for every shipment

Maintain and support all IT systems including hardware, software, networks, and servers. Install, configure, and upgrade software and hardware systems. Monitor system performance and troubleshoot issues to ensure uninterrupted IT services. Manage data backups and disaster recovery operations. Ensure network and data security by implementing and maintaining cybersecurity protocols. Oversee user access and permission settings. Provide technical support and training to internal users. Coordinate with vendors and third-party service providers. Evaluate and recommend new technology solutions to enhance productivity. Prepare documentation, technical reports, and IT policies.

JOB SUMMARY Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures compliance with all housekeeping policies, standards and procedures. Understands the importance of department s operation on the overall property financial goals and educates staff on details as appropriate. Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to ensure understanding. Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. Schedule employees to business demands and for tracks employee time and attendance. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. Observes service behaviors of employees and provides feedback to individuals. Ensures employee recognition is taking place on all shifts. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Review employee satsifaction results. Participates in interviewing and hiring of team members with the appropriate skills.

About the RoleWe are seeking a highly motivated and experienced Community Operations Manager to join our growing team in the Cairo Centre of Excellence (COE). This pivotal role will be instrumental in building and leading our support footprint for Autonomous Vehicle (AV) operations from the ground up. As AV technology continues to expand within Uber, this support team will be responsible for handling inbound phone queries, providing essential assistance to Riders on pre-trip, on-trip, and post-trip issues related to AV services.You will be at the forefront of establishing a new, high-performing support function. This role demands extensive operations management expertise, with a strong preference for experience in managing inbound phone teams. You will be responsible for setting and upholding excellent high-performance standards, working closely with diverse cross-functional stakeholders to build out this critical support structure. We are looking for a highly engaged, knowledgeable, and hard-working individual who is eager to dive deep into the details, build functional expertise, and cultivate a strong performance-driven culture within their team.What You'll DoOperations Setup & Management1. Build & Scale: Lead the establishment and scaling of the AV operations support team in Cairo, defining processes, workflows, and quality standards from inception.2. Performance Excellence: Set and drive high-performance standards for the new team, ensuring consistent delivery on key operational metrics and service level agreements (SLAs).3. Team Leadership & Development: Recruit, empower, and develop a high-performing team of frontline support agents and Team Leads. Foster a culture of accountability, continuous improvement, and customer-centricity.4. Resource Optimization: Oversee initial workforce planning, resource allocation, and operational forecasting to ensure adequate support capacity for AV operations.5. Data-Driven Insights: Utilize data analytics to monitor performance trends, identify bottlenecks, and drive continuous improvements in support processes for the AV vertical.Service Excellence & Rider Experience1. Customer Advocacy: Champion a Rider-first approach, identifying pain points in the AV support experience and leading initiatives to improve issue resolution and Rider satisfaction.2. Process Innovation: Develop and implement strategies to enhance AV-related service quality, with a focus on first-contact resolution and efficiency in handling pre, post, and on-trip queries.3. Functional Expertise: Develop deep functional expertise in AV operations and support, becoming a go-to resource for complex issues and training needs.Cross-Functional Collaboration & Stakeholder Engagement1. Partnership Building: Work closely with cross-functional stakeholders teams, to build seamless support structures and integrate AV support into the broader Uber ecosystem.2. Feedback Loop: Establish strong feedback loops with product and engineering teams to translate operational insights and Rider feedback into actionable improvements for the AV product and support tools.3. Problem Solving: Lead problem-solving initiatives that address systemic support challenges within the AV space, using structured methodologies to eliminate inefficiencies and improve response times.Qualifications1. Experience:2. Minimum of 3 years of experience in operations management, preferably within a fast-paced, high-volume customer support environment.3. At least 3 years of direct people management experience - managing inbound phone teams in a bonus.4. Experience in building and scaling operational teams or functions from scratch is highly desirable.5. Operational Acumen: Proven ability to drive operational efficiency, set high-performance standards, and manage complex workflows.6. Problem-Solving: Very strong problem structuring and solving skills, with the ability to deal with ambiguity and identify root causes.7. Communication: Exceptional communication skills, adaptable to various situations from team updates to discussions with cross-functional partners.8. Customer Centricity: Incredible empathy and understanding of users, with a passion for delivering best-in-class customer experiences.9. Agility & Resilience: Calm under pressure, with outstanding interpersonal skills, integrity, and strong follow-through on tasks. Ability to be agile and a pace-setter in a dynamic environment.10. Curiosity: A love for learning how things work, always looking for innovative improvements is key.11. Data Literacy: Competency in data interpretation and the ability to map processes to data for informed decision-making.12. Stakeholder Management: Strong ability to influence and collaborate with cross-functional teams and senior leaders, balancing multiple perspectives while driving service improvements.Bonus Qualifications1. Experience managing inbound phone teams is a bonus2. Degree in Business, Operations Management, or a related fieldUber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let s move it forward, together.

Job Description:Recruitment:Support in the operations of the below recruitment services / events:- Weekly Employment Bulletin- Summer & Winter Internship Booklets- Startup Career Fair- Annual Internship & Employment FairCorporates Relations & Account Management:- Establish and maintain relationships with prospective employers to encourage the hiring of students & alumni for distinguished positions and summer internships- Conduct meetings with potential employers when needed to market for offered services to serve the benefit of the GUC calibers- Maintain & update employer database- Promote SCAD events to the industry & encourage theStudents Services and other tasks:- Support in the internship reviewing cycle in cooperation with faculty professors.- Handle students/alumni walk-ins, phones, e-mails on daily basis- Communicate with faculties members & other internal departments- Assist in organizing SCAD events and promoting it to students & alumni- Assist in some content editing tasks for SCAD material- Support whenever needed in other departmental tasksQualifications:Education and/or Experience:BSc. in management preferably HR, and/or Marketing background0 2 years of experience in HR, career services, event management, or marketing is preferredTechnical Qualifications:- Experience in recruitment & talent attraction- Adobe illustrator is a big plus- Account management experience- Previous experience in event management is desired- Proficiency in Microsoft Office (Word, Excel & Power Point)- Basic graphic design skills (i.e. canva.com)Skills and Abilities:- Outstanding presentation skills- Excellent communication Skills- Perfect Command of English & Arabic- Organized & willing to work on data entry related tasks- Eye for details- Self- motivated, Punctual, Responsible & Dynamic- Ability to take new initiatives and implement it- Ability to work independently and exercise good judgment- Ability to work under pressure & meet deadlines- Strong project management or organizational skills

POSITION DESCRIPTIONThe Customer Service Unit is the focal point of Amideast, serving customers needs and cross-sell Amideast services. The Customer Service Specialist handles walk-ins / Online customers applying Amideast policy and regulations and offers a professional service to elevate customer experience at Amideats. S/he provides customers assistance, receive their requests and work accordingly to deliver targets needed. The Customer Service specialist is also accountable for courses/tests registrations, making outbound calls either for upselling or surveying purposes, the countdown of bookstore, and sell Amideast services and make sure they reach more customers possible. Handles other tasks assigned by the Customer Service Manager.RESPONSIBILITIES• Maintain a level of proficiency dealing with customers.• Respond to a variety of customers requests through offering on-spot information s and services.• Work on the CRM system and deal with extracting different databases.• Revise the order of test book, score sheets and other documentation.• Maintain adequate environments to customers especially dealing with furious customers and unpleasant situation.• Promote for Amideast services through walk-ins, emails, calls, responding to social media inquiries.• Sustain Amieast services offered according to our policy and regulations.• Improve the quality of offered services to suit customers needs.• Update Amideast templates regularly to determine delivery of valuable information to customers.• Maintain an adequate data entry process to serve different purposes.• Issue various vouchers through CRM registration and paperwork.• Involve in report writing through gathering necessary data.• Perform a data analysis of services and marketing, and customers needs to attain a superior delivery of Amideast services.• Participate in different trainings and meetings to enhance the quality of information given.• Independent analyses of various proposals to deliver tasks and responsibilities.• Work on multiple projects while performing in project teamwork.• Handle all Amideast departments needs.• Apply evaluation survey to assess customers experience for elevation of services.• Deliver an awareness campaign through different communication skills and social media.• Update Amideast brochures and flyers regularly.• Attend Amideast fairs to present and promote Amideast brand and services.• Perform outbound calls either for surveying or cross/upselling purposes.• Achieve outbound calls and cross/upselling targets.• Conduct reports daily/weekly on the assigned tasks.QUALIFICATIONSRequired:• Bachelor s degree and 2 3 years of working experience in a related field• Proficiency in computer skills, Microsoft office (Word, Excel, PowerPoint, Outlook, and others).• Excellent communication and selling skills.• Approach more targeted group and deliver Amideast services effectively.• Work successfully to elevate Amideast image and enhance customers satisfactions.• Possess a strong decision making and a problem-solving technique.• Acquire a time management, and multi-task skills with an ability to prioritize responsibilities.• Attentive to details and possession of ownership responsibilities.• Handle difficult situation independently and/or as a part of a team.• Maintain a knowledgeable background on different services.• Serving as a full backup for the Back Office agent

Design of reinforced concrete structures: bridges, culverts, chambers, retaining walls, etc. Develop detailed structural drawings using AutoCAD. Coordinate and communicate with clients in professional English (written & verbal).

JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing). CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

POSITION SUMMARY Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Job Description The Role: The Sales Executive is responsible for achieving and exceeding individual sales targets in accordance with the sales plan, through effective lead sourcing, client and relationships management. The Sales Executive will provide a professional level of customer service and account insight to prospective exhibitors. Job Summary/Responsibilities Research and seek new leads, ensuring an active and ongoing sales pipeline. Achievement of individual sales revenue targets within timelines. Maintaining consistent and productive number of calls and meetings on a weekly basis. Monitoring and enhancing exhibitor satisfaction levels. Timely & accurate reporting of sales results and activities. Main Duties & Responsibilities: Sales: Achieve and exceed set revenue targets for the assigned products and events in accordance with the sales plan. Drive to seek new business leads, responding promptly and professional to incoming enquiries. Build and maintain strong client relationships. New business Developing new business and revenue streams, including sponsorship and other non-square metre revenue sources through market research, telephone contact, industry networking and client meetings. Actively seek/ research and generate new leads across the sector. On-site account management to achieve high exhibitor satisfaction levels. Customer retention Once new customers have been built you need to account manage achieve high exhibitor satisfaction levels. Ensuring adherence with exhibitor satisfaction guidelines. Securing feedback to be assessed on improvement strategies, and building relationships further. Reporting: Data capture of sales activities/calls and updating the CRM. Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc. Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking. Awareness and understanding of floor plan optimisation. Effective communication with other internal departments including operations, marketing, finance to maximise client experience. Perform any other duties commensurate with the grade and level of responsibility.

Job Description We re looking for a Staff Technical Program Manager to join Procore s Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We re a customer-centric group that encompasses engineering, product, product design and data, security, and business systems. This role plays a critical role in the success of our company's Product development and delivery to market. As a Staff Technical Program Manager, you will work with each Product Team to thoughtfully structure and manage integrated, multi-track initiatives towards meeting the Team's objectives and key results and delivering value to both internal and external Customers. The TPM/Delivery Manager is responsible for connecting the dots between what all Delivery Teams are working on, highlighting and timely managing dependencies, and identifying and collaborating with all necessary parties to tenaciously remove systemic impediments, in support of consistent and iterative value delivery. What you will do: Work with Product leaders in each Product Team to structure and manage integrated, multi-track initiatives towards meeting the Company s Objectives, from discovery to launch. Drive cross-functional planning and alignment between Delivery Teams, leveraging Agile methodology techniques such as cross-team Release Plans and Scrum of Scrums. Partner closely with Product Manager, Engineering Leads, Design Leads, Scrum Masters and Tech Leads to inspire and motivate the Delivery Teams, keeping the context, objectives and success metrics clear for them and fostering collaboration, continuous learning and can do it spirit. Drive identification and removal of systemic impediments for our Delivery Teams, working across all levels of the organization in pursuit of timely and effective solutions. Connect the dots between what all Delivery Teams are working on, timely identifying, socializing and managing dependencies. Create transparency to all levels of the Organization on backlog delivery status and risks by creating, updating, and socializing intuitive and simple information radiators. Embrace continuous improvement in all things, especially in processes and communication, managing our framework, and process health. Provide indirect leadership and mentorship to Scrum Masters on all things Agile. Manage resourcing and budgeting in a matrix organization. Drive Initiative Lessons Learned sessions and bring learnings to action on future Initiatives. Our dream candidate feels like this: You re optimistic about problem-solving through collaboration. You embrace change as an enabler for continuous improvement. You re a natural leader who is proactive and takes ownership of innovating and closing gaps to help your team succeed. You re organized, even when all around you seems to be in chaos. You have a passion for removing impediments to enable your team and helping processes, communication, tools, and people be more efficient, productive, and focus on value delivery. You believe in the supreme power of the Team we win or lose together. You put a premium on strong working relationships and know how to use diplomacy to get things done. You are self-motivated and highly driven, you have get-things-done DNA. You have an Agile mindset because you believe in its value, and are an ambassador for Agile Culture and best practices. You re not afraid to tell it like it is, whether good or bad. What we are looking for: BA/BS degree or equivalent practical experience. 10+ years proven project or program management experience in an environment employing agile development practices for managing product development. (Experience in the software industries strongly preferred). A track record of project delivery for large, cross-functional projects. Experience managing, engaging, and motivating multiple stakeholders at all levels of the matrix organization while maintaining an understanding of the bigger picture and how departments are connected. Executive communication skills; reporting succinct updates and key points. Ability to communicate to the masses; knows what, when, and how to share company-wide for a broad audience. 5+ Years of demonstrated knowledge and experience in Agile Software Development Methodologies. CSM Certification and or equivalent previous experience on Scrum Master role. Nice to have Scaled Agile SPC Certification. Nice to have PMP Certification. Nice to have experience with International Localizations. Nice to have experience in the AEC Industry.

About the Job : The role holder will be responsible for handling aftersales customer, Issue and re-issue flights tickets that already booked through website and change, cancel and refund flights according to the rules and regulations and resolve customer complaints & problems aiming for customer satisfaction and optimizing customer contact opportunities. Responsibilities: Receive and action on incoming collection concerns from the customer and internal stakeholders. Conduct and provide collection analytics. Collate all required supporting documentation for B2B invoices plus SOA and send it to customers. Analyze customers accounts. Monitors account details for non-payments, delayed payments, and other irregularities. Reconciles account balance and open items with the customer. Conduct intensive collection activities based on Market Collection Strategy. Conduct outbound collection activities to follow-up overdue amounts and/or remind for amounts that will fall due. Issue Dunning Letters to Customers. Create claim case ID and collaborate with claims management. Collaborate with internal parties (Sales, KAM, CC&IR), as needed, to be able to collect debt. Record result of communication with the customer and other internal collaborators. Monitor payment plan agreed with the customer. Collate and provide necessary documents to third party and legal, monitor customers handed over to 3rd party or legal. Send requests for account clearing, as needed. Participate in Continuous Improvement activities. Understanding for the criticality of the finance operations department and timeline & pressures. Profile Requirements: Bachelor s degree in finance/economics/Accounts or related degree Analytical skills are an advantage. Very good communication skills and excellent negotiation skills. Language skills - fluent written & spoken in English and local language requirement. Experience in SAP or any ERP systems is preferred, and MS applications are a must. 1-2 years of experience in AR OTC activities. Understanding of the BSP & air tickets transactions/tourism/hospitality industry is preferred.

SCOPE : To take 100% responsibility to manage a successful spa via leading the spa team effectively to deliver and exceed the guests expectations and maximize profitability in accordance with spa vision, core values and all related brand standards, procedures & policies. MAIN RESPONSIBILITIESOperating: To perform treatments To oversee the spa have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Spa. Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team. Actively contributing in and directing all meetings as necessary. Take responsibility for ensuring maximized booking & service delivery of guest journey by concierges & therapists from beginning to end. Take full responsibility for reviewing all suggestions and comments from staff and guests and making necessary adjustments. Full responsibility for monitoring all facility and service standards and keeping him/her up to date of any operational opportunities. To deal with problems, enquiries and complaints from Spa clientele & informing the Spa Manager. To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene. To maintain and update equipment, product, service and standards as required. To take care of Spa & Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa. To ensure all spa team members are following the training & procedures for the guest journey and that sales of treatments and products are maximized. To ensure that a high standard of cleanliness is maintained throughout the facility at all times. Finance To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity program. To put the forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands. Recruitment and Training To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa. To be responsible for instigating progressive, professional and well-organized training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, sick leave and holiday arrangements. Supervise spa therapists, concierges & attendants, answering queries and identify training needs. Develop the therapists roster and assist the concierges with the appointment schedule. Ensure the spa s operating procedures and policy manuals are implemented and updated as required and assist with the development and updating of the spa menu. Reporting Responsible for tracking developing statistical reporting. Keeping accurate and up-to-date records and statistics on the spa employees. Purchasing: Will take full responsibility to monitor operating supplies for the spa department and to generate necessary purchase requisitions.

Role Purpose Design, build, and maintain complete web applications or websites, handling both the front-end and back-end aspects. Key accountabilities and decision ownership Develop and build advanced applications. Review code developed by the rest of the team. Owns a medium-to-large feature from technical design through completion. Perform unit testing for developed modules. Understanding of platform constraints Participate in hiring as a technical interviewer. Proactively improve work by creating automated tasks, templates and reusable components Contribute to open-source components on behalf of your team Troubleshoot & Fix bugs raised by customer or testing teams. Documentation for written code. Core competencies, knowledge and experience 4-6 years of development experience. Deep Understanding OOP/Functional Oriented Programming. Practical experience in Unit Testing and mocking concepts. Experience working with remote data via REST and JSON Experience with third-party libraries and APIs Knowledge of system design basics Deep knowledge of code quality tools e.g., Linting tools & SonarQube Must have technical / professional qualifications: - React Js - Redux -Pyhton -AWS - Unit testing - Agile - Saga middleware - Service Worker - Performance tuning and optmization - Familiar with react Echo System - Familiar with Webback configuration - React Lazy Loading - Familiar with PWA

JOB SUMMARY Assists in the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner. Follows up on any delinquent accounts. Researches and decides upon credit authorization for incoming customers. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Work, Projects, and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Completes accounts receivable period end closing functions and procedures; credit and period end reporting. Upholds the policies and procedures outlined in the credit policy. Interacts with sales and catering staff for timely credit decisions on incoming customers. Demonstrating and Applying Accounting Knowledge to Credit Management Issues Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Keeps up-to-date technically and applying new knowledge to your job. Stays knowledgeable of accounts receivable system. Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Ensures property billings are sent error free and in a timely manner. Monitors receivables for timely collections and follows up with appropriate collection correspondence. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Job Description Develop and support SAP HCM modules including Personnel Administration (PA), Organizational Management (OM), Time Management (TM), and Payroll. Build custom reports, interfaces, enhancements, and HR-specific forms. Develop and maintain Fiori/UI5 apps tailored for HR services. Integrate SAP HR with SuccessFactors and external HR systems. Conduct technical analysis and create technical specifications based on HR requirements. Implement HR mini master, ALE/IDoc integration, and SAP Workflow developments. Ensure all developments comply with corporate and regulatory requirements. Provide ongoing technical support and troubleshooting for HR applications.

Job Description 1 . Product Vision & Roadmap Define the AI Agent Platform roadmap, aligning with business goals and AI industry trends. Prioritize product features using frameworks like RICE, MoSCoW, and Jobs-to-be-Done (JTBD). Ensure that the platform is scalable, multi-tenant, and cloud-agnostic, supporting multiple industries. 2 . Agile Product Development Collaborate with engineering, UX, and data teams to translate requirements into technical execution. Lead sprint planning, backlog refinement, and feature prioritization in an Agile/Scrum environment. Maintain a clear and structured product backlog, balancing technical debt and innovation. 3 . AI & Data Strategy Define strategies for AI model integrations (OpenAI, Falcon, Hugging Face, LangChain). Ensure the platform supports low-code/no-code AI workflows, connectors, and automation capabilities. 4 . Go-To-Market (GTM) & Monetization Own the GTM strategy, working with marketing & sales teams to drive adoption and revenue growth. Conduct competitive analysis to position the AI Agent Platform against existing AI automation tools. 5 . Customer & Stakeholder Engagement Gather insights from clients, partners, and stakeholders to refine product features and roadmap. Drive pilot programs, beta launches, and proof-of-concept (PoC) implementations. Work with sales teams to define ideal customer profiles (ICP) and support enterprise adoption.

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.