On-Site Jobs in Egypt

POSITION SUMMARYRenaissance bartenders have the knowledge and passion to create intriguing, indigenous, and delicious cocktails. They have the basics down but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. The Renaissance bartender is not just a beverage enthusiast, but also the host of the space. The bartenders will use their knowledge and expertise to make the bar look and function flawlessly. He or she builds relationships with others across the hotel (from housekeeping, to parking, to the Navigator, and beyond) and in the community, to anticipate and deliver on our guests’ needs. This individual should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the accuracy of their reports.No matter what position you are in, there are a few things that are critical to success: making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, and protecting company assets. As a bartender, you’ll be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance). You’ll need to make sure you have everything you need when you need it (reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Bartender role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover. PREFERRED QUALIFICATIONEducation:                               High school diploma or G.E.D. equivalent.Related Work Experience:      At least 1 year of related work experience.Supervisory Experience:         No supervisory experience.License or Certification:          None

Posted 2 years ago

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021 22 we reached 650 million people.Role Purpose:The overall objective of a Teaching Centre Customer Service and Sales Officer is to secure excellent sales results (from new and existing students) to assist the Teaching Centre to meet or exceed its sales targets. The post holder will act as British Council s ambassador, providing a seamless customer experience to customers and students in handling enquiries about British Council English language services, meeting agreed targets, objectives, and Key Performance Indicators (KPIs).Main Accountabilities:Day to Day Customer service delivery• Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices• Handle first-level enquiries received in person, via email, social media, chat or telephone on relevant aspects of the British Council s activities / products, in a friendly and professional manner, in line with Customer Service standards, and forward all 2nd level enquiries to relevant colleagues, ensuring they are attended to within specified timelines• Deliver accurate information to customers and manage their expectations to ensure a smooth customer journey• Ensure the standard response bank is regularly refreshed to respond to customer queries• Carry out all reception and registration duties in line with relevant corporate standards and policies. All physical spaces accessible to customers should reflect the British Council brand• As the frontline of the British Council, to ensure that dress sense and tone of voice is representative of the organisational brand values and standards• Participate in British Council activities as and when they occur, providing an effective presence, and ensuring that corporate requirements are met whenever activity takes place• Record all forms of customer data and records accurately via agreed online and offline tools• Contribute to the Voice of the Customer programme by regularly sharing weekly insights and comments gathered from customers through formal and informal channels• Maintain an up-to-date contact database of all our customers, in relevant segments, within agreed CRM procedures• Ensure that at all times, interactions are as per Teaching Centre standards and Corporate Child protection and Safe-Guarding policiesSales• Conduct Teaching Centre sales consultations which involves but not limited to providing speaking assessment to evaluate customer s final language level according to agreed assessment guidelines.• Be accountable for agreed individual income and conversion targets on a monthly basis• Build rapport with prospective customers to gain understanding and information to respond to their specific needs and requirements• Be the single point of contact for assigned opportunities, guiding them through the journey from first enquiry to final sale• Make outbound calls to support customers dropping out at different stages of the customer journey and track conversions.• Capture all opportunities on CRM and send proactive communication to candidates to nurture leads as per process agreed with business• Maximise conversion rates of enquiries to sales figures by communicating features and benefits of British Council offers, convincing and influencing prospects to enrol/ register• Closely monitor and track conversion rates and achieve daily and monthly targets defined at centre level. Strive to improve conversion rate by keeping abreast of all changes to offering, observing classes , sharing insight with business teams regarding reasons for drop off and handling objections effectively• Maximise opportunities for cross-selling and up-selling• Proactively follow up customers who do not register after enquiry / consultation and gather information which can be used for future marketing purposes and/or service improvements• Contact lapsed students via phone to reintroduce them to our products (warm calling)• Responsible for building own product knowledge through interaction with product managers and using learning portalSupport to Teaching Centre• To provide energy and purpose in following the Marketing Action Plan and Academic Quality Plan in agreement with the CSM and Teaching Centre Manager with a view to achieving student and test-taker numbers and income targets• Register / reserve / waitlist students in appropriate classes, entering details accurately on TCMS, in a professional and friendly manner• Distribute, collect and collate satisfaction surveys for all regular public courses into the agreed documentary scorecard management system to agreed timings and standardsEssential requirements:• Higher Diploma and/or 2 years equivalent professional experience in Customer services• Comprehensive, proven experience as a customer service and sales executive• Minimum experience of marketing and negotiating techniques• Fast learner and passion for customer service and sales• Self-motivated with a results-driven approach• English at Proficiency Level B2Desirable requirements:• Customer Service Professional Qualification• Relevant qualification or training undertaken in Sales• Hands-on experience with CRM software is a plusFurther Information :• Role title: Customer Service and Sales Officer Teaching Centre (43076)• Number of positions: 1• Pay Band: 4/H• Salary: EGP 10, 351• Contract type: 1-year fixed term local contract• Location: City Stars, Egypt

Posted 2 years ago

POSITION SUMMARYRemove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONSEducation:                              No high school diploma or G.E.D. equivalent.Related Work Experience:      No related work experience.Supervisory Experience:         No supervisory experience.License or Certification:          None

Posted 2 years ago

ABOUT THE ROLEThe purpose of our Key Account Director role is to drive business development and growth opportunities through dedicated customer-centric service delivery. You will be responsible for maintaining a holistic and continuous focus on service excellence; and will be accountable for identifying and nurturing business development opportunities with existing Key Client/s. • Develop and implement a customer-centric business development strategy• Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs• Lead the service team in delivering excellence in customer-centric service• Commercial awareness: Revenue management and forecasting on a regular basis (weekly, monthly and quarterly)• Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries• Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization• Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions• Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions• Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution• Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services

Posted 2 years ago

Job Summary:We are looking for SAP Ariba Consultant who will be expected to carry out quality assured project for our clients. The ideal candidate must make use of SAP Best Practices and impart impeccable solutions to the clients and must contribute towards building of Centre of Excellence within the organization.Duties and Responsibilities:• Provide high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.• Review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues.• Coach and Mentor the team.• Document and implement SAP Ariba best practices and promote these practices to team members• Provide high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization.• Support Ariba upgrades including test plan development and user acceptance test coordination.Skills, knowledge, capabilities and experience required:• Minimum 3+ years extensive functional knowledge of SAP Ariba Procurement, Contract Management, and Supplier Life Cycle Management• Experience in application design, development and configuration of Ariba solutions• Solid understanding and experience of working on integration with SAP S/4 Hana (both Ariba to S/4 and vice versa)• Ability to understand complex business processes, identify solutions and process improvement opportunities• Experience in 2 or more End to End Implementations.• Have a structured approach to client for managing the change using multiple communication mechanisms.• Capable of communicating effectively with project team members at different technical levels.

Posted 2 years ago

Who Are We We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.The Job in a Nutshell The Senior Backend Engineer will be part of the tech team and will be expected to create, maintain, test, and debug our back-end web applications. The ultimate goal is to provide fully functional and stable applications.What You Will Do • Establish and guide the architecture of several web applications.• Collaborate with other designers, engineers, and product managers.• Design and implement new features and functionalities.• Write well-tested code with a knowledge of test-driven development.• Solve complex performance problems and architectural challenges.• Write beautiful and well-designed code that explains itself.• Integrate data from various services and databases.• Offer coaching and mentoring to Junior engineers.• Research and lead the adoption of new systems/technologies.• Look for ways to eliminate technical debt, improve performance, and organize the code base.What Are We Looking For • A minimum of 5 years experience in developing large-scale web applications.• Extensive experience with relational databases.• Solid PHP / Laravel experience is preferable.• Experience writing unit and integration tests.• Embracing software principles such as SOLID• Someone with experience in in designing, implementing and deploying backend services with a focus on high availability, low latency, and consistency• Solid understanding of REST APIs.• Knowledge of modern queuing and caching systems like Redis .• Solid understanding of background jobs.• Experienced in leading technical projects in a fast paced environment• Great communication skills and a proven past of working effectively with different stakeholders• Strong analytical skills and problem-solving abilities.• Experience with building foodtech applications is a PLUS.• Experience with monitoring tools is a PLUS• Communicating well verbally in English.• Ability to adapt to a time zone difference, and thrive in a remote working environment.What We Offer You We believe you will love working at Foodics!• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups• We offer highly competitive compensation packages in USD, including bonuses and the potential for shares• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

Posted 2 years ago

The Role of Steward:We are currently seeking the creative talent a Full-time talented Steward for Cairo at Nile Plaza that are well-mannered, visionary, passionate and has a deep understanding of the hospitality concept to join our team.You would be typically continually developing stewarding knowledge to clean, maintain, and sanitation of china, glass, silver, kitchen equipment, and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment in adherence with sanitation policy.Our Ideal Steward:A special talent and passion for ensuring you deliver the highest of stewarding standards and a commitment to maintaining quality with a good understanding of hygiene, health, and safety regulations. Having the basics of reading and writing English language and a high school diploma or equivalent.Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:• Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.• Comprehensive private medical insurance, Dental/disability/life insurance• Retirement benefits/pensionLearn more about what it is like to work at Four Seasons - visit us:• https://www.linkedin.com/company/four-seasons-hotels-and-resorts • https://www.facebook.com/FourSeasonsJobs In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.We look forward to receiving your application.

Posted 2 years ago

A Maintenance Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.What will I be doing? As a Maintenance Shift Leader, you are responsible for all maintenance issues within the hotel, daily maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. A Maintenance Shift Leader will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards: • Responsible for maintenance issues within the hotel• Perform daily checks around the hotel• Conduct lift emergency release procedures as required• Diagnose, maintain, and repair mechanical equipment within the hotel• Ensure good relationships are built with internal and external customers• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise• Develop, implement, and direct all emergency programs• Develop, implement and manage energy conservation programs for the property to minimize expenses • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively• Perform special projects and other responsibilities as assigned• Responsible for the health and safety of the hotel• Ensure monthly safety inspections take place and employees are trained accordingly

Posted 2 years ago

POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Posted 2 years ago

Job DescriptionWhat if you could use your technology skills to develop a product that impacts the way communities hospitals, homes, sports stadiums, and schools are built across the world? Construction impacts the lives of nearly everyone in the world, and yet it s also one of the world s least digitized industries, not to mention one of the most dangerous. That s why we re looking for a talented Senior ML Engineer m to join Procore s journey to revolutionize a historically underserved industry.As a Senior ML Engineer on our MLPlatform team, you will help evolve our Machine Learning platform to support hundreds of models. In this role, you will implement the set of services needed to release AI and data science models capable of working with TB of data. This includes model-related features like one-time and ongoing automatic model training, deploying, and monitoring models, as well as platform-related features such as model repository, feature stores, and data access layer. This position will report to the Engineering Manager, ML platform, and will be based in Cairo . We re looking for someone to join us immediately.What you will do: Checking deployment pipelines for ML models. Review Code changes and pull requests from the data science team. Triggers CI/CD pipelines after code approvals. Monitors pipelines and ensures all tests pass and model artifacts are generated/stored correctly. Deploys updated models to prod after pipeline completion. Works closely with the software engineering and DevOps team to ensure smooth integration. Containerize models using Docker and deploy on cloud platforms (like AWS/GCP/Azure). Set up monitoring tools to track various metrics like response time, error rates, and resource utilization. Establish alerts and notifications to quickly detect anomalies or deviations from expected behavior. Collaborate with the data science team to develop updated pipelines to cover any faults and Analyze monitoring data, logs, files, and system metrics. Documenting and troubleshoots, changes, and optimization. Work alongside our Product, UX, and Prototype Engineering teams, you ll leverage your experience and expertise in the AI space to influence our product roadmap, developing innovative solutions that add additional capabilities to our product suite What we are looking for Proficiency in programming languages, such as Python, Java, and C++ Must have experience with machine learning frameworks, such as TensorFlow and PyTorch You must have hands-on experience developing systems for the machine learning lifecycle: data preprocessing and feature extraction, model training and evaluation, and deployment and monitoring. Familiarity with the associated open-source ecosystem (TensorFlow, PyTorch, mlflow, Ray, Kubeflow, tfx) is a plus. You must have hands-on experience developing large-scale distributed, fault-tolerant, and scalable data processing systems capable of processing terabytes of structured and unstructured data via batch with Spark or streaming with Flink or Kafka Streams. You must have worked with data scientists and you can speak knowledgeably about the major machine learning paradigms, algorithms, and software tools, and can translate data science problem statements into corresponding data, infrastructure, or workflow needs. You Must have a good grasp of CI/CD pipelines using Jenkins, IaC (Infrastructure-as-code) tools (like Terraform, CloudFormation) Familiar with concepts like firewalls, encryption, VPNs, and secure data transfer. You are familiar with cloud infrastructure services, and container systems such as Docker or Kubernetes. You must be familiar with Python ML (Pyspark, Python libraries: setup tools, pytest and pytest mocking for unit testing, mypy, pylint, sonarqube for code quality) and at least one high concurrency language as Java, Elixir, , Python, or Golang.

Posted 2 years ago

To act as a trusted advisor to senior line management on all human capital management matters; to ensure a keen understanding of the business so as to implement HR strategies and practices that support robust business growth; reinforce a culture of performance focus, meritocracy and diversity; and comply with Group HR policy. You will also be responsible to work closely with business leaders and line managers to build their people capability, plan and manage talent and develop approaches that achieve shared organisational objectives. We are looking for a proactive HR professional to assist the business in solving complex business issues. In liaison with the business stakeholders, Sr HRBP and MD, you will also be responsible to create a HR strategy for the assigned business unit and the annual HR Plan.Responsibilities:-Communicate plans and progress against the plan to the HR Function and assigned business unitCreate and support a continuous improvement environment for HR Activities within the DivisionEnsure new employees are properly inducted into the business and given support to become productive as quickly as possibleDevelop succession plans and retention strategies for key talent and positionsDevelop and execute a learning and development plan that equips individuals with necessary skillsFormulate and implement performance management plans to improve performance or assist with exit from the organisationSupport line managers in creating a culture of employee engagement based upon ‘Al Futtaim Way’ valuesReinforce at all times a culture of meritocracy, performance-focus and diversityEnsure compliance with local law and Group policy throughout the employee lifecycleConsult and support line managers across the assigned business unitFocus on measuring the employee engagement of the business units and take actions necessary to improve it.  Advise, coach and mentor management and HR team on people related issuesAct as change agent and facilitate transitionPlay an advisory role in creating and managing a lean and multi-skilled workforce.  Support and facilitate the implementation of business structure reorganisation and consolidation to deliver efficienciesPlay a key role in communicating organisational messages and monitoring feedback within the business unitsEnsure compliance with localisation policy and targetsLook at business unit productivity and take necessary actions to improve itProvide line management with regular and financial reporting of employee costsEnsure annual manpower budgeting exercise is conducted accurately and efficientlyCreate, obtain approval for and manage HR Department budget. Ensure HR Team adherence to the business financial systems and processesTo ensure compliance to HR policy is maintained, to review and strengthen business internal controls and procedures, ensure compliance of DOA and provide leadership on process and governanceEnsure compliance with laws, regulations and other requirementsEnsure that Emiritization focus is maintained and diversification goals are reinforced and achieved.Required Skills to be successfulStakeholder ManagementBusiness AcumenOCM (Organisational change Management)

Posted 2 years ago