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Al Futtaim Private Company (LLC) Careers

Al Futtaim Private Company (LLC)

As a family-owned business, we take a long-term view in everything we do, because we believe that sustainable success requires uncompromising commitment.

That’s the reason why some of the world’s most admired and innovative brands from the USA, UK, Japan, Sweden, France, Germany and Switzerland – from sectors as diverse with each other as automotive, retail, real estate and finance – trust Al-Futtaim with their own reputation and commercial success.

And through our inherent customer-centric approach and relentless pursuit of perfection, we add significant value – connecting consumers in more than 20 markets with these brands in contemporary, powerful, meaningful and emotional ways that create longstanding relationships based on loyalty and mutual trust.

Our decades-long experience allows us to embrace and foster new, forward-thinking business practices and seamlessly blend those into our corporate DNA and people-first philosophy whilst upholding the value of integrity within a spirit of collaboration.

Profit Financial Drive, monitor, and review sales performance and recommend action plans to deliver sales budget at the store level. Conduct monthly meetings focusing on category sales performance with selling personnel to update performance and recommend improvements. Implement strategies and ensure 100% execution of all programs to achieve sales targets of exclusive products and submit feedback on promotion effectiveness. Manage and control store-approved operational expenses (OPEX) such as utilities, wrap supply, and staff costs. Recommend and initiate plans to optimize store controllable expenses. Achieve shrinkage budget below tolerance level through day-to-day monitoring of Retail Operating Standard Compliance. Commercial Check and review the implementation of display and timely replenishment of stocks. Manage availability and timely replenishment of stocks. Ensure consistent, accurate, and timely inventory adjustments (e.g., GAP, Cycle Counts, Negative Quantity on Hand, False Positive). Comply consistently with the Brand of Service Standards when dealing with customers. Ensure customer shopping experience exceeds expectations. Handle and report product queries and complaints, offering advice professionally aligned with the Brand of Service Standards procedure. Drive loyalty member programs and initiatives to achieve target transaction participation. Drive selling techniques to achieve target conversion/transaction rate. Cascade ongoing promotions, activities, memos, and bulletins following the standard power talk guidelines regularly. Check and validate the proper implementation and execution of promotional and store activities (e.g., promo callouts, hero displays, and price changes). Process Ensure policies, brand standards, grooming guidelines, and internal control procedures are communicated and implemented as per SOP. Demonstrate strong analytical skills and understanding of the system and reporting. Monitor store controllable expenses, supervise loss, asset protection, and risk management, and be accountable for inventory management. Liaise with mall management and handle store documentation as appropriate (daily reports, banking, refunds, exchanges, etc.). Perform cashiering duties. People Management Plan and monitor Personal Development Plans and in-role development interventions. Identify, implement, and monitor team learning interventions. Review and discuss performance appraisals and personal plans of direct reports. Implement action plans for employee engagement. Conduct performance review completion and discussion. Required Skills To Be Successful: Strong leadership and team management abilities. Excellent customer service orientation and empathy. Proactive initiative-taking with good team spirit. Strong analytical skills and retail systems understanding.

Posted 2 days ago

Posted 2 days ago

The Senior Tax Accountant plays a critical role in supporting the Al-Futtaim Group's Tax Back-Office with operational matters, including the preparation of Direct and Indirect Tax Returns. This position requires close collaboration with Group Tax to ensure compliance, accuracy, and efficiency in tax-related activities. The role also involves maintaining updated tax calendars, supporting audits, and enhancing tax processes through automation and process improvements. What You Will Do: Tax Compliance and Reporting Prepare monthly VAT and WHT returns for different regions and process for submission to governing bodies, ensuring liability settlement. Maintain regulatory compliance and update the monthly calendar and tracker to ensure correct and timely filing of all tax returns based on country-specific tax calendars. Review complex income tax returns and coordinate with tax authorities as needed. Tax Accounting and Document Management Support the Tax Back-Office with tax provision tracking and manage tax balances on general ledger. Ensure all tax documents are collected in a central database and manage information requests effectively. Support tax audits by providing coordination support to the Tax Manager. Process Improvement and Automation Provide active support in resolving VAT system issues, coordinating with IT and Assistant Financial Controller. Support streamlining processes through automation efforts, contributing to efficiency improvements. Contribute to business excellence initiatives and collaborate with stakeholders to enhance solutions and processes.

Posted 2 days ago

Lingerie Department Manager/ Duty Manager are responsible for managing a department/s and the team. Ensures merchandising, stock availability, profit protection, sales, BTF and general day-to-day management of department. Ensure excellent customer service in the Department and within the store. Training and Development of the staff, is a role model for sales assistants, senior sales assistants and develop contact with customers.Customer ServiceDaily coaching of colleagues to maximise impact at department level and developing all employees to deliver world class service.Responsible for protecting the Customer Journey whilst duty managing, prioritising and co-ordinating the store objectives to maximise the customer experienceReplying to all customer feedback and following up actions within the department on a daily basisDelivers friendly, knowledgeable and efficient service within the department including sight lines, sizing and one to one customer interactionDelivers friendly, knowledgeable and efficient service within the department.Store OperationsEnsure store opening and closing procedures are adhered to.Ensure Store cover is planned and implemented properly.Implement company visual guidelines, layouts and timescales within your department and ensuring clear sight lines and clear navigation throughout the departmentConduct daily floor walks generating positive sale driving actions and coach colleagues around conversion, basket drivers and profit optimisationCash line procedures are adhered to and controls are implemented (employee purchases, returns, damages, etc).Safety procedures need to be implemented in line with company policy.Adherers to Standard Operating Procedures (SOP) manual on day to day basisPeople ManagementNewcomers and staff are properly inducted and trained.Manage department colleague's Performance Development  Reviews (PDRs)and handle all relevant HR issues on a timely manner in accordance with company policies and proceduresEffectively manages conflicts & motivating colleagues to perform to their best of the abilities

Posted 4 days ago

The Store Manager is responsible for consistent operational excellence in the store and has full P&L responsibility and ensures Brand compliance for the store He/she creates a working environment which encourages Brand values, teamwork and delivery of the results and exceptional customer service.What you will doSALESDrive SalesReviews and analyses sales figures to identify opportunities to develop and drive sales performance at department and BU level.Challenges the team to improve performance compared to business and shape of chain using relevant metrics.Engages with RO colleagues to enlist support for local opportunities that deliver sales growth for the store.Analyses and demonstrates an understanding of the competition and identifies opportunities to exploit at store level.Demonstrates an understanding of the customer and challenges their team to drive conversion, average basket, UPT and maximize sales. Layout and LookDelivers store proportionality and implements events with impact and commercial focus.Challenges direct reports on presentation of product and ensures business policies and seasonal launches are delivered with authority.Ensures ticketing and VM elements highlight the merchandise throughout the store to create customer awareness of our different lines.Consistently seeks to benchmark own standards with peer stores and competitors and looks for ways to create an aspirational shopping environment for the customer. Stock ManagementRegularly reviews top and bottom selling lines with direct reports to ensure store is carrying correct options to maximize sales.Challenges the availability of NOOSE lines, keep the team informed about NOOSE lines and focuses on to ensure required availability ratio of NOOSE lines.Regularly reviews stock management process and stockholding areas with direct reports to identify areas of risk and initiate action.

Posted 4 days ago

The Workshop Supervisor plays a crucial role in leading a team of productive associates within the workshop to achieve business targets. The primary focus is to control and guide repair and maintenance activities, ensuring maximum productivity and technical efficiency. The role requires balancing the achievement of service revenue targets and maintaining high customer satisfaction through quality workmanship delivered on time. The supervisor will utilize strong people management and technical skills to handle both customer interactions and internal team dynamics, while ensuring compliance with dealership standards. A key element is ensuring the safety and effective utilization of equipment, alongside continuous development and motivation of technicians.What You Will Do:Work Bays UtilisationWorkshop capacity planning and loadingOptimising productivity, efficiency and workshop outputReviewing for continuous improvementControlling productive time and allocationAdministering technicians' time booking and updating in the incentive systemControlling and planning carry-over jobs and work in progressEnsuring safety and security of associates on the floorDealership StandardsImplementing dealer standards on the workshop floorEnsuring 'Fix it Right First Time' and conducting quality inspectionEffective utilization and maintenance of tools and equipment in the workshopCustomer SatisfactionEnsuring a quality job at a competitive price and timely delivery of vehiclesInforming service advisors of additional repair jobs to ensure necessary repairsTraining & DevelopmentMotivating associates by providing encouragement and guidanceNominating associates for required training coursesConducting quality performance development reviews with techniciansEffective daily and weekly meetings with the technicians teamInducting new technicians with standard service and repair processesField Technical ReportsAssisting technical support manager with quality inspection check sheetsManaging product concerns and following the escalation processMaintaining service bulletins and workshop manualsEmployee EngagementContinuously improving the work environment to motivate technicians

Posted 4 days ago

Sales and Customer EngagementRecommend appropriate products and provide information highlighting the Features, Advantages, and Benefits to the customers.Assist customers in locating, selecting, and purchasing desired products based on preferred brand, variant, and color.Utilize selling techniques such as suggestive selling, upselling, and cross-selling to increase Average Transaction Value (ATV).Attend to all customer queries and needs with a courteous and friendly approach.Resolve customer complaints guided by set customer service standards and within scope of control.Merchandising and Store ManagementEnsure products on display are replenished as needed with complete shelf tag price, and price tags.Maintain cleanliness and orderliness of the assigned area.Monitor and update reports on product shelf life, availability, and stock levels.Timely display all products following set planograms and guidelines for a specified duration.Prepare and set up store promotions using marketing collaterals to effectively communicate store promotions.Compliance and ReportingEnsure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferage.Weekly monitor price changes and update price tags as needed.Strictly comply with set company policies and procedures, especially regarding attendance, punctuality, and grooming standards.Monitor financial dimensions such as P&L, UPT, ATV, SOP, SPSQFT, Audit, Compliance, and Shrinkage.Participate and implement agreed EES action plans.Required Skills To Be Successful:Good knowledge of the fashion/beauty industry and trends.Effective retail operational skills, including stock management and visual merchandising.Strong computer skills for system operations and reporting.Empathy and customer service orientation with a focus on results.

Posted 4 days ago

Posted 4 days ago

Overview of the roleThe Finance Manager ensures compliance with accounting standards for Accounts Receivable, oversees the accuracy of revenue, debt provision, and billing entries, and coordinates with the shared services team for posting. The role involves monitoring Accounts Receivable balances, identifying discrepancies, reporting exceptions, and managing security deposit deviations, refunds, credit balances, and unit sale handovers.What you will doReview periodic invoicing and revised billing to CFC clients and tenants related to (rent & service charge)Review the monthly utilities invoicing to CFC clients and tenants.Review tenants’ sales against the audit certificates and calculate turnover.Review Property tax against property tax report and send to shared service team to book the property tax.Prepare all revenue accruals.Approving units’ clearance for unit sales handover and reconcile actual handed over units Vs. actual recognized revenue.Reconcile Lease contracts Vs recognized Revenue.Preparing and calculate post-dated cheques NPV and related Journal entries to be sent to shared service team for recording.Review system workflows (new leases, renewals, amendments, and terminations) and send comments to Financial Controller.Manage internal auditors and external auditors.Prepare and review on monthly basis the aging report, legal and critical cases’ provision for bad debt.Review intermediate accounts (i.e. tenant deposits - other debtor / unearned income / security deposit) for any required adjustments or booking.Respond to line manager’s special assignment.Respond to business and other departments queries and requests for invoices. Proformas invoices and E-invoices.Follow up , highlight and provide prompt solutions for any billing issues related to both ERP system and tax portal for uploading E-invoices.Conduct weekly, month-end, quarter-end and year-end meetings with shared service order to cash team to review closing tasks and ensure to maintain the monthly, quarter and year end closing group and local deadlines.

Posted 4 days ago

The Graphic Designer Group Leader at IKEA is responsible for securing graphic standards within the store in alignment with IKEA manuals. This role involves setting communication goals, leading sustainability initiatives, and ensuring all graphical elements support the brand's visual identity and pricing strategies. The leader will manage project planning and execution, maintain tool and material supplies with an environmental focus, and uphold operational standards by collaborating with associated teams like Visual Merchandising and Interior Design. A significant focus is placed on team development, safety training, succession planning, and employee engagement to drive store performance.What You Will Do:CommercialSet goals for store communication in collaboration with Com&In manager according to business calendar.Act as custodian for sustainability, customer guidance, and shopping methods in the store.Plan, implement, and follow up on all store projects based on Com&In team work briefs.Deliver high-quality graphic solutions throughout the store.Ensure graphic communication aligns with IKEA visual identity, trademark, and pricing guidelines according to manuals.Maintain expertise in software and hardware utilized for graphic communication production.Ensure tools and materials are supplied with environmental awareness.OperationalParticipate in other store projects such as rebuilding business areas based on feedback and performance metrics.Assist Visual Merchandisers and Interior Designers with store projects and activities as needed.People Management & DevelopmentCreate plans and goals to enhance team competency and foster a strong team environment.Ensure graphic designers receive necessary training in safety and security to prevent equipment-related accidents.Ensure graphic designers are trained and developed for store performance and succession planning.Participate in recruiting graphic designers and promptly fill vacancies with qualified candidates.Achieve positive results in employee surveys and address areas of dissatisfaction.Mentor one graphic designer to become a successor.

Posted 4 days ago

The HRBP oversees day-to-day HR operations at the assigned IKEA store, acting as a strategic partner and advisor to the Store Manager and Management Team. The role is crucial in aligning HR initiatives with business objectives to drive employee engagement, operational excellence, and organizational effectiveness. The HRBP implements HR strategies focused on talent development, workforce planning, performance management, and fostering a culture in line with IKEA values and business priorities.What You Will Do:Translate the IKEA People Strategy into a store-specific strategy aligned with Al Futtaim Retail People strategy.Design and recommend an organization structure for the store to ensure efficient performance.Accountable for the manpower cost and budget planning, ensuring effective utilization of resources.Conduct annual manpower budgeting exercises accurately and efficiently.Establish and maintain a values-driven store culture, supporting recruitment, development, and promotion.Partner with store leadership to identify talent needs and develop recruitment strategies.Support the hiring process to ensure the store is staffed with qualified and motivated coworkers.Manage both internal and external recruitment processes, ensuring alignment with values and culture fit.Act as a point of contact for coworker concerns and grievances, facilitating fair resolutions.Advise, coach, and mentor management on people-related issues.Ensure compliance with HR policies, local labor laws, and Group policies throughout the employee lifecycle.Guide store management in performance appraisal processes and mentor managers on enhancing leadership skills.Develop succession plans and support continuous improvement opportunities for coworkers.Collaborate on organizational changes for operational efficiency and coworker satisfaction.Lead change management and diversity, equity, and inclusion efforts on the store level.Develop initiatives to enhance employee engagement, recognition, and retention, including managing engagement surveys.

Posted 4 days ago

Overview of the role:Provision of cost management, estimating, measurement and variation evaluation, selection and appointment of Consultants & Contractors, processing payments and administration of Agreements and Contracts within approved financial limits.What you will do:Analyze design, prepare cost estimates, and different stages of design, eg, Pre-Concept, Concept, etc.Assist in the preparation of the Bill of Quantities.Supporting, as directed, the line manager in the provision of Quantity Surveying / Commercial Management Services for a portfolio of works or a single large project.Advising AFRE team and clients on the procurement of projects and consultancy services to meet the time, quality, and cost requirements of the development plan.Providing commercial advice to AFRE team and clients to ensure in all respects that risk is minimized, best value is achieved, and to maximize the return on investment on projects developed.Assisting in the preparation of project development feasibility studies and presentations prepared by the AFGRE team, including collation and interpretation of cost data and benchmarking.Report on project costs, budgets, and risks/opportunities.Providing pre- and post-contract Quantity Surveying Services for the portfolio or projects, including, without limitation, cost estimating, monthly accounts, review of cost and budget forecasts, value engineering, quantum analysis of claims and variation submissions, and final account settlement.Monitoring and ensuring project insurance policies are maintained in relation to project construction works (Professional Indemnity, Contractors All Risk, Third Party, and Other contract insurance requirements).Assisting in performing the prequalification of Contractors and Consultants.Assisting in preparing Requests for Proposal and performing negotiations for agreements with contractors and consultants.Preparing tender evaluation reports and advising on the selection of tenderers.Supporting, as directed in the post, Contract administration services for Consultancy and Contractor agreements.Prepare payment certificates for Consultants, Contractors, and Suppliers.Providing pre- and post-contract Quantity Surveying Services for the portfolio or projects, including, without limitation, cost estimating, monthly accounts, review of cost and budget forecasts, value engineering, quantum analysis of claims and variation submissions, and final account settlement.Monitoring and ensuring project insurance policies are maintained in relation to project construction works (Professional Indemnity, Contractors All Risk, Third Party, and Other contract insurance requirements).Assisting in performing the prequalification of Contractors and Consultants.Assisting in preparing Requests for Proposal and performing negotiations for agreements with contractors and consultants.Preparing tender evaluation reports and advising on the selection of tenderers.Supporting, as directed in the post, Contract administration services for Consultancy and Contractor agreements.Prepare payment certificates for Consultants, Contractors, and Suppliers.Providing pre- and post-contract Quantity Surveying Services for the portfolio or projects, including, without limitation, cost estimating, monthly accounts, review of cost and budget forecasts, value engineering, quantum analysis of claims and variation submissions, and final account settlement.Monitoring and ensuring project insurance policies are maintained in relation to project construction works (Professional Indemnity, Contractors All Risk, Third Party, and Other contract insurance requirements).Assisting in performing the prequalification of Contractors and Consultants.Assisting in preparing Requests for Proposal and performing negotiations for agreements with contractors and consultants.Preparing tender evaluation reports and advising on the selection of tenderers.Supporting, as directed in the post, Contract administration services for Consultancy and Contractor agreements.Prepare payment certificates for Consultants, Contractors, and Suppliers.Providing pre- and post-contract Quantity Surveying Services for the portfolio or projects, including, without limitation, cost estimating, monthly accounts, review of cost and budget forecasts, value engineering, quantum analysis of claims and variation submissions, and final account settlement.Monitoring and ensuring project insurance policies are maintained in relation to project construction works (Professional Indemnity, Contractors All Risk, Third Party, and Other contract insurance requirements).Assisting in performing the prequalification of Contractors and Consultants.Assisting in preparing Requests for Proposal and performing negotiations for agreements with contractors and consultants.Preparing tender evaluation reports and advising on the selection of tenderers.Supporting, as directed in the post, Contract administration services for Consultancy and Contractor agreements.Prepare payment certificates for Consultants, Contractors, and Suppliers.

Posted 4 days ago