As a Volvo Truck and Bus Technician, you will be responsible for the meticulous repair and service of Volvo vehicles, ensuring adherence to dealer/distributor standards and meeting specified timelines.What You Will Do:Perform repairs and servicing of Volvo trucks and buses according to dealer/distributor standards and within designated timeframes.Maintain efficiency by strictly adhering to technical specifications outlined by the manufacturer or as directed by the work in charge.Demonstrate competence in reading and interpreting electrical and hydraulic schematics.Utilize Workshop Service Manuals and Volvo tech tools proficiently to execute tasks accurately.Required Skills for Success:Proficiency in reading and interpreting electrical and hydraulic schematics.Familiarity with Workshop Service Manuals and Volvo tech tools.Strong troubleshooting and problem-solving skills.Attention to detail and accuracy in execution.Effective time management and organizational abilities.About the Team:Join our dynamic team of skilled technicians dedicated to delivering top-notch service and maintaining the integrity of Volvo vehicles. Collaborate with experienced professionals in a supportive and inclusive work environment, where teamwork and innovation thrive.

We are currently seeking an experienced finance professional to join our Finance Shared Service Center team in the capacity of Senior Accountant – TxBOT.Overview of the roleEnsure that all regular tax files are submitted on time with accurate figures and payment are executed for the AFG companies under FSSC Egypt scopeWhat you will doBuild different tax provisions on monthly basis as appropriate.Regularly review and assess tax provisions. And adjust accordingly.Review and calculate Property Tax for the Real Estate entities.Arrange with Business Finance to prepare the inspections’ requirementUpdate Group Tax for any major changes in the local regulations.Review and prepare monthly VAT formsReview and prepare monthly Salary Tax formsReview and prepare monthly Social Insurance formsReview and prepare quarterly Withholding Tax formsReview and ensure that all invoices are valid the WHT % deduction is correctCoordinate with internal and external auditors on their requirementPrepare the required analysis as per the different tax inspectionReview the statutory financial statements and ensure complying with tax requirement.Manage the E-Invoicing portalsRequired skills to be successfulExperience with ERP (preferably SAP – FICO, BPC, BI etc.) and information systems, including planning, implementation and monitoringProficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects)Sound knowledge on Accounting principles and Standards, Compliances, VATSound knowledge of Regulatory compliancesWorking knowledge of SAPExcellent analytical, reasoning and problem-solving skills

We are seeking a dynamic and friendly individual to join our team as a Customer Service Representative for our play area. He/ she will assist in customer service function which, in Smaland, IKEA, is ‘Playroom’ in a friendly and professional manner.What you will doCustomersGreets and welcomes customers on arrival at Smaland.Ensure the Smaland admission policy is explained in a friendly and professional manner.Ensure the Childs safety is their main priority while they are in SmalandMakes announcements and pages the customers (parents) if there is any issue with the children in the playroom area.Handles routine customer complaint promptly and courteously.Provides a safe environment for children within the area.OperationalEnsure all system procedures are adhering to as per policy / procedureBriefs the Duty Manager on complaints that require management assistance.Ensure all emergency procedures are adhered to.

Responsible to secure that the visual expression of the store is in line with the IKEA manuals so the IKEA Concept is fully implemented.What you will doResponsible for securing that the visual expression of the store is in line with the IKEA manuals so the IKEA Concept is fully implementedPlanning and coordinating the execution of compact, accessory shops, shop windows, activity podiums, perimeter breaks, self-serve, Swedish Food Market and Exit Café displays in the IKEA.Ensuring the integrity of the IKEA concept and brand by following IKEA manuals to produce functional home furnishing solutions within the store.Ensuring in co-operation with the Visual merchandising leader that functional and inspirational display solutions are in line with running commercial activities.Together with the Sales and In-Store Logistics teams, implementing the projects or daily sales steering activities efficiently with the use of IKEA display solutions, communication and sales methods.Supporting the planning and implementation of the store commercial calendar.Ensuring cost-effective, safe and environmentally friendly display solutions implementation in line with local legislation.Resourcing and maintaining a detailed knowledge of home furnishing solutions within the local market.Required Skills to be successfulJob-Specific Skills:A proven ability to visualise, design and communicate home furnishing and retail solutionsAttention to detail with a keen eye for aestheticsComputer proficient with knowledge and experience of using Revit, AutoCad & Sketch upA proven commitment to high quality execution within limited time framesA prerequisite for this position is to be able to take the lead in the planning, presentation and implementation of range presentation solutions on retail organisation levelBehavioral Competencies:Individual AccountabilityContinuous ImprovementPersonal LeadershipTeamwork

Drive commercial growth of Freight Forwarding business by efficient management of all sales channels and also bring new customers on board and manage additional business from existing customers whilst managing multiple relationships internally and externally.What you will do:Manage & deliver Sales budget set for the financial yearIdentify and develop new client baseDevelop strong presence of Al Futtaim Logistics amongst MNCs in KSALiaise with other sales channels, including network partners, regarding customers of global potentialEvaluate sales successes and failures to optimize efforts and identify issuesBusiness development by value addition sellingRetention of existing clientele that assigned to external sales for upsellingPerformance reportingRequired Skills to be successful:Comprehensive expertise in international freight forwarding, market trends, and global trade practices.In-depth understanding of the freight forwarding and supply chain industry within the Saudi Arabian market.Extensive knowledge of trade dynamics involving KSA and the wider GCC/Middle East region.Proven ability to negotiate effectively, with a strong aptitude for influencing customer decisions and driving positive outcomesAbout the Team:Reporting to the MENA Manager and will work closely with internal and external stakeholders.

The Stock Controller is responsible for managing inventory efficiently, ensuring stock availability when needed, accurately tracking stock movement, and minimizing risks of stock loss. The role requires working both independently and collaboratively to meet operational standards and maintain accurate inventory records.KEY ACCOUNTABILITIES1. Tracking ShipmentsManage inbound and outbound shipments, ensuring discrepancies are reported and resolved by raising SRD reports.Maintain accurate tracking and updates in logbooks and systems.2. Stock Accuracy and Damage ManagementConduct weekly stock accuracy checks and investigate discrepancies.Segregate and track damaged stock and ensure proper system updates in coordination with brand teams.3. Event SupportPrepare the store for marketing events, arrange stock counts, and organize inventory for easy scanning/counting.4. Missing Barcode ManagementIdentify, record, and report inventory missing barcodes to brand teams.Ensure updated reports are submitted monthly.5. Maintenance SupportOversee maintenance work in the store, including nighttime tasks, ensuring successful completion.6. Budgeting and FinanceParticipate in annual business planning.Manage monthly budgets, create purchase orders (PO), track invoices, and ensure timely completion of services.7. Asset ManagementManage all non-merchandise assets stored in stock rooms for business activities.

The Store Manager is responsible for achieving sales growth and profitability, delivering exceptional customer satisfaction, maintaining merchandising standards, ensuring operational efficiency, and leading the training and development of the store team.Key ResponsibilitiesPeople Development / HRRecruit, hire, develop, and retain high-quality management and associates aligned with store needs and succession planning.Lead by example, providing training, ongoing feedback, and coaching on product knowledge, selling skills, visual merchandising, and delivering a superior customer experience.Conduct weekly staff meetings and daily briefings to review store performance, communicate company goals, and align the team with new strategies, procedures, and targets.Customer Experience / SalesPrioritize excellent customer service, consistently executing and assessing the customer experience through regular coaching and follow-ups with the team.Maintain visibility on the sales floor, answering customer questions, and supporting all selling functions.Implement visual merchandising standards, promotions, and ensure the overall cleanliness and organization of the store.Drive Sales & ProfitabilityMeet or exceed profitability expectations by managing sales, payroll, shrink, and conversion effectively.Develop and implement strategies to maximize store sales while controlling expenses.Operational EffectivenessSafeguard company assets by adhering to loss prevention measures, managing inventory, stock movements, sales, returns, and exchanges.Ensure compliance with company policies and procedures to maintain operational efficiency.

•    To manage and drive the growth and profitability of the Freight Management (Air, Sea, Multi modal transport, Special Logistics such as Aerospace Logistics, Food & Beverage) through efficient and effective management, strong proactive leadership, strong Employee Engagement and Key Customer interaction within the Kingdom.•    To be responsible for all the operational and financial performance of the Freight Management Department of Al Futtaim Logistics – Freight & Relocation Dept, KSA.What You Will Do:- Complete accountability & responsibility ownership of the Business Unit•    Fully accountable for the growth, success and operational/financial results of the BU.•    Fully accountable for all the assets under control, both human and material.•    Complete ownership of the BU operational processes & risks, including the regular review and improvement thereof•    First person of contact to represent the BU with the Customers, Government authorities, Senior Company Management and all Staff within the BU in Kingdom of Saudi Arabia region for Freight & Relocation related business.•    Ensuring proactive and on-going liaison, communication, and action with all internal departments/customers in order to maximize intra-company efficiencies and bridge inter-departmental relationships.- Business Development•    Focus on developing Oil & Gas Vertical within AFL, KSA•    Focus on developing Aerospace, Food and Beverages vertical within AFL KSA•    Fully responsible for maintaining and developing AF Group business within KSA•    Fully responsible for the bringing new third party business to the each business unit within KSA•    Ensure negotiate the rate and SLA with customer based on the internal DOA•    Create bonded transport platform for cross border transport between UAE/KSA and develop.- Actively define and participate in the yearly planning in order to ensure daily, weekly and monthly targets are achieved as set out in the Service Level Agreement (SLA).- Develop levels in the supply chain process in terms of cost and service levels to increase operational efficiency.  Relationship with Strategic partners- Manage Human Resources to maintain and increase high standards of employee competence, productivity and development.- Develop international freight and documentation- Negotiate rates & service levels with customers and suppliers to ensure value-added business opportunities are continuously developed / maintainedRequired Skills to Be Successful:Strong leadership and team management skills to drive sales performance.Ability to manage key accounts and customer relationships effectively.Knowledge of GCC road networks and operationsExcellent problem-solving skills and customer service orientation.About the Team:You will be joining a dynamic and growing team focused on achieving market leadership in the KSA logistics sector. The team values collaboration, innovation, and customer satisfaction. You will play a pivotal role in leading the Freight sales and operations team to success and contributing to the overall growth of the logistics business.

•    Effectively handling of Air, Sea & Land Freight operation and coordinate with the Clients, Shipping Lines, Airlines, Oversea Agent, GHA (Ground Handling Agent )and local authorities. •    To handle Aerospace related logistics, such as handling of AOG (Air Crafts On Ground), TCS (Time Critical Service) and Coordinating Air Side Deliveries on timeWhat you will do:Effectively manage each & every job in a timely manner for the customers allocated.Clearing the assigned incoming / outgoing Air & Sea Freight shipments as per the terms.Handling the Aerospace Logistics movements / AOG’s / Time Critical shipmentsHandling the documentation and process of various authority approvals such as Police / Municipality / MOFA & etc.Job registration, update of details in EDI Cargowise, Invoicing, e-docs to be managed efficiently.Handle additional customers jobs as and when situation arises especially during annual leave and as disseminated by the Team Leader and/or Operations Manager.To ensure timely invoicing & avoid issuance of credit notesReporting dashboard  as per the content requested (job context) in the format providedRequired Skills to be successful:•    Understanding of ATA processes and experience in consolidation and direct deliveries•    Should be well versed with the customs processes in KSA and Incoterms•    Should be Efficient in Freight management and knowledge in the DO issuances from GHA’s•    Should have the ability to efficiently handle clients, key accounts and coordinates with Agent offices worldwide.About the team:The role reports to Freight Manager and will interact with internal and external stakeholders.

The Assistant Manager will work very closely with the Senior Manager – Transformation & Business PMO and the broader Blue organization to ensure that key projects & initiatives are executed to plan, in alignment with Blue’s long-term strategy, and that Blue’s overarching value objectives are achieved.The role will focus on driving a detailed, metrics-driven approach towards managing the progress & performance of the Blue business and projects – emphasizing cross-functional collaboration, speed & agility in execution, quality & strategic alignment of innovation, and a laser-focus on achievement of Blue’s key value objectives.What you will do:Business Program ManagementOngoing process tracking of Blue initiatives, ensuring their planning & execution are in line with Blue’s strategic goals & roadmapDevelop an in-depth understanding on the plan, progress and milestones of key initiatives, supporting the detection of opportunities for improvements and risks to accelerate pace of executionSupport the execution of best practice standards in reporting & governanceSupport preparation of materials for senior stakeholder reviews and quarterly Blue board meetingPerformance ManagementTrack and report on key performance metrics tied to Blue’s overarching value objectives (e.g., growth, engagement) as well as by key product linesDerive insights from the analysis of customer & business data, leading indicators and break-down of key performance metrics to enable timely management decision-making & interventionTeam Organization & CultureOrganize events and activities to strengthen team performance, cohesion and collaboration across teamsAct as a catalyst for transformation across Blue by building deep working relationships across functional team members in BlueHelp preparation of monthly townhallSupport Blue leadership & HR in other people initiatives in BlueStrategic Planning & AnalysisSupport the planning & development of select key initiatives core to the Blue strategic agenda, including data gathering & analysis, market research, business cases development and presentation preparation, as requiredRequired Skills to be successful:Consultancy digital transformation experienceExperience working in BIG 4Preferred experience in Start UpGood communication skills & business acumenAbout the Team:You will be reporting to Senior Manager Transformation & Business PMO

We are looking for a dedicated and customer-oriented Service Advisor to join our team in the Aftersales department. This role is crucial in representing our brand and maintaining customer relations to ensure an engaged Aftersales customer journey, leading to revenue achievement and customer retention.What you will do:Build long-term relationships with customers to ensure customer retention and loyalty.Actively engage with customers through consultation on their needs and service requirements, ensuring the vehicle is fixed right the first time.Coordinate with the Production Team to provide timely progress updates to customers and maintain the on-time delivery commitment.Provide detailed explanations of all work performed and associated costs at the time of vehicle delivery.Effectively manage customer complaints to satisfactory closure, sustaining and improving Customer Service Value and Net Promoter Scores.Ensure compliance with all Standard Operating Procedures, company policies, and distributor programs to maintain consistency in the customer experience.About the team:You will be part of a collaborative and supportive team that prioritizes customer orientation, integrity, responsibility, cultural sensitivity, teamwork, and excellent communication. Our team is committed to delivering top-tier service and ensuring high customer satisfaction across every interaction.

Support the commercial growth of Freight Forwarding business by bringing new customers on board and additional business from existing customers whilst managing multiple relationships internally and externally.What you will do:Identify and develop new client base. Develop strong presence of AFL in Abu Dhabi, UAE.Manage and deliver Sales budget set for the financial year.Liaise with other sales channels, including network partners, regarding customers of global potentialEvaluate sales successes and failures to optimize efforts and identify issuesBusiness development by value addition sellingEDI process & update – as necessaryEnsure retention of client 100%Performance reportingRequired Skills to be successful:•    Comprehensive expertise in international freight forwarding, market trends, and global trade practices.•    In-depth understanding of the freight forwarding and supply chain industry within the Abu Dhabi market.•    Extensive knowledge of trade dynamics involving UAE and the wider GCC/Middle East region.•    Proven ability to negotiate effectively, with a strong aptitude for influencing customer decisions and driving positive outcomesAbout the Team:Reporting to the Commercial MENA Head, You will work closely with multiple internal and external stakeholders.

Complete service and maintenance operations such as oil change, tyre services (replacement, balancing, puncture repair), brake replacement, servicing, basic diagnostics and air conditioning re-gas, on all makes and models of car and light commercial (LCV) as per company/manufacturer standards. Role is responsible for contributing to the business’s revenue and customer satisfaction.  What you will do:Job execution •    Conduct repairs and maintenance on all passenger car and light commercial vehicles•    Complete and maintain check sheets and vehicle write ups on the repair order•    Report additional work required on vehicles after completing an EVHC•    Provide Estimations of repairs & services to customer•    Use a range of technology to complete basic diagnostic checks and electronic inspectionsTools, Equipment and Work Vehicle•    Upkeep tools and equipment in the individual company vehicle as per company standards•    Proper handling of special tools. •    Housekeeping to be maintained at place of work / area of operation•    Usage of special service tools including Intelligent Testers and Scan tools•    Manage parts inventory on vehicle and returns of unused parts•    Manage personal and working environment Health and safety – ensuring safe working practices maintained•    Environmental control of dangerous substances such as oil and brake fluidFix it Right First Time •    Ensure zero repeat repairs•    Proper diagnosis and trouble shooting •    Conduct final inspection and quality testing of vehicles•    Achieve high level of customer satisfaction and advocacyProductivity and Efficiency •    Deliver the desired efficiency and productivity as per targets given.•    Manage time on job to ensure the days scheduled work will be completed •    Time management and punctuality at each job Required skills to be successful:•    Trade Certificate / Diploma in Mechanical / Automobile Eng.•    Must show proven technical expertise in independent servicing, repairs, and component replacement•    Basic diagnostic skills with mechanical and electronic faults•    Multi-brand automotive service center experience in the automotive industry is a must About the team:The role will report to the Service Supervisor and you will be working in a busy workshop environment. You will play a crucial role in identifying basic diagnosis issues and resolve issues as per dealer/manufacturer standards.

Overview of the role:Support the commercial growth of Freight Forwarding business by bringing new customers on board and additional business from existing customers whilst managing multiple relationships internally and externally.What you will do:Identify and develop new client base. Develop strong presence of Al Futtaim Logistics in Dubai, UAE.Manage and deliver Sales budget set for the financial year.Liaise with other sales channels, including network partners, regarding customers of global potentialEvaluate sales successes and failures to optimize efforts and identify issuesBusiness development by value addition sellingEDI process & update – as necessaryEnsure retention of client 100%Performance reporting

AFET is a leader in converged systems integration and provides complete business solutions to large, medium, and small customers that include networking solutions, IP telephony, infrastructure, contact center solutions, business applications, ELV systems, professional audio-visual solutions and managed services. Data Network Engineer is required to provide support services to AFT’s AMC customers and on-site.This position operates within the context of Data Network, Infrastructure, Wi-Fi and Security Solutions. Job seeker must be trained and certified on various solutions of Alcatel Lucent Enterprise, CISCO, Fortinet, HP, or similar. Engineer will be part of the technical support team. Job seeker must have excellent hands-on experience to perform the job..What you will do:Impart Post-sales technical support as per SLA signed with customers.Key accountabilitiesImplementation of Data Network and ICT solutions in co-ordination with customers, principals, service providers, and business partners to ensure implementation meets design parameters.Monitoring and maintaining enterprise level network hardware and applications at customer premises.Advanced Diagnostics and monitoring of Data Network Infrastructure Solutions.Monitoring network engineering performance and ensure system availability and reliability.Configuring and installing routers, Aruba & Cisco wireless controllers & switches, firewalls, load balancers.Performing network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.Incident Management (Break/fix) activities including, but not limited to:Determining best means to get system back up and running to original specifications.Coordinating the repair/replacement of failed equipment.Maintain current working knowledge of relevant system technologies.Attending service requests, preventive maintenance health checks.Perform change management activities.Ensure the committed timelines are met for the projects at customer sites within the agreed scope, cost, and quality.Training to customers on system usage.Prioritizing workload to maximize productivity and minimize customer downtime.Service DeliveryEnsure Customer Satisfaction with 24x7 Support readiness.

Optimize IKEA's digital platforms (web and app) for user experience, traffic, and conversions. Conduct A/B tests, analyse keywords, and translate insights into actions. Ensure omnichannel consistency, optimize SEO/GMB for visibility, coordinate with global team for SEO, and manage global web releases. Align campaigns with commercial priorities and collaborate for a compelling omnichannel experience. Lead UI enhancements to optimize user journeys and conversions.What you will doMaintain and optimize the IKEA website and mobile applications by ensuring that all functionalities are implemented effectively to secure online performance and operations (e.g. increase of conversion rate and visitation)Ensure a consistent and positive IKEA customer experience on the webCo-ordinate and steer an integrated digital media mix that is set up in an optimal wayTogether with eCommerce, web and other marketing colleagues search for areas of improvement to optimise the online media mix and through this the IKEA web performance in totalAnalyse essential keyword volumes and search rankings and based on that define a search strategy for the country that is aligned with the global search direction and refined in terms of eCommerceGain digital synergy, traffic and visibility from search engines by securing organic search results (SEO) through paid search efforts (SEM) directing to the IKEA website as the central hub of our digital landscapePartner with functions (e.g. PR, global & local web team, customer relations, eCommerce) across the organisation to identify areas of improvement to optimise the IKEA web functionalityAnalyse web statistics on a continuous base to optimise the online media mix, the functionality and commerciality of the IKEA country websiteWork with various steps in the purchase funnel and increase conversion on each step of the funnelAnalyze user behavior/ Data insights/ AB testing thus improve the overall digital experience on all digital toolsGive feedback on functional effectiveness and communicate new needs to the global & local web team in order to support future development of the digital media landscape

We are looking for a dynamic and results-driven Key Account Manager – Eicher Buses to join our team in Dubai. The successful candidate will be responsible for boosting sales in government and fleet sectors, promoting Eicher Buses in the UAE, and building strong connections with key players. This role is essential in expanding Eicher Buses' market presence and driving sales in the Private, Schools, and Government segments.What you will doAchieve monthly unit sales targets for Eicher Buses.Collaborate with the head of sales and product manager to set monthly and quarterly objectives by model.Develop a robust forecasting strategy for accurate weekly sales and gross margin forecasts.Measure, monitor, and compare sales progression, taking appropriate actions to ensure the sales plan is achieved.

Inspect, maintain, and adjust elevator systems to ensure smooth and efficient operation.Helping the Installation team & maintenance team for rectifying the snags.Perform regular safety tests and compliance checks as per industry standards.Diagnose mechanical, electrical, or electronic issues in elevators, escalators, or lifts.Replace or repair defective components such as wiring, relays, or hydraulics.Resolve emergency breakdowns promptly to minimize downtime.Maintain detailed records of service activities, inspections, and replaced parts.Be available for on-call emergency maintenance as required.Work with other technicians, engineers, and building management teams to address complex issues.

We are currently seeking an experienced human resource professional to join our Human Resources Automotive team in the capacity of HR – Business Partner.Overview of the roleTo act as a trusted advisor to senior line management on all human capital management matters; to ensure a keen understanding of the business so as to implement HR strategies and practices that support robust business growth; reinforce a culture of performance focus, meritocracy and diversity; and comply with Group HR policy.What you will doOrganisational DevelopmentStrategyIn liaison with the Business MD, SHRBP, Group MD and Group HR Director create a HR strategy for the business and the annual HR Plan. Communicate plans and progress against the plan to the HR Function and the Business Units.  Create and support a continuous improvement environment for HR Activities within the Business Units.CapabilityEnsure new employees are properly inducted into the business and given support to become productive as quickly as possible.  Develop succession plans and retention strategies for key talent and positions. Develop and execute a learning and development plan that equips individuals with necessary skills.  Formulate and implement performance management plans to improve performance or assist with exit from the organisation.Training & DevelopmentAs part of the HR Plan specify training initiatives required to support the business, liaise with Group Training Department to ensure appropriate initiatives are delivered.  Ensure training needs of key and high potential staff are identified and delivered.  Ensure all key positions have identified successors.Employee RelationsManage ER issues within the business units.  Support line managers in creating a culture of employee engagement based upon ‘Al Futtaim Way’ values.  Reinforce at all times a culture of meritocracy, performance-focus and diversity.  Act as an advisor to line managers in order to educate them and minimise risk.  Ensure compliance with local law and Group policy throughout the employee lifecycle.  Communicate and implement changes to HR policies and procedures.  Ensure disciplinary procedure is properly applied before any employee is exited from the business.Business PartneringAct as a trusted business partner and coach to senior line management.  Consult and support line managers across the business units.  Focus on measuring the employee engagement of the business units and take actions necessary to improve it.  Advise, coach and mentor management and HR team on people related issues.  Act as change agent and facilitate transition.Workforce OptimisationPlay an advisory role in creating and managing a lean and multi-skilled workforce.  Support and facilitate the implementation of business structure reorganisation and consolidation to deliver efficiencies.  Play a key role in communicating organisational messages and monitoring feedback within the business units.  Ensure compliance with localisation policy and targets.  Look at business unit productivity and take necessary actions to improve it.Financial ManagementProvide line management with regular and financial reporting of employee costs. Ensure annual manpower budgeting exercise is conducted accurately and efficiently.  Create, obtain approval for and manage HR Department budget. Ensure HR Team adherence to the business financial systems and processes.HR PolicyTo ensure compliance to HR policy is maintained, to review and strengthen business internal controls and procedures, ensure compliance of DOA and provide leadership on process and governance. Ensure compliance with laws, regulations and other requirements.  To ensure that Emiritization focus is maintained and diversification goals are reinforced and achieved.Required skills to be successfulChange ManagementOrganisational DevelopmentManagement DevelopmentPerformance/Compensation ManagementRecruitment & SelectionEmployee RelationsMentoring/CoachingHuman Capital MetricsAnalytical skillsFinancial modeling skillsGood communication skillsProblem solving skills

Overview of the role:The MarComs & Activation assistant has a key support function to both the Senior MarComs Manager and Brand experience Manager. The role will be core to assisting and coordinating key projects as well as defined roles including events, web updates as well as agency coordination and budget tracking. You'll play a pivotal role in driving brand awareness, engagement, and customer acquisition through strategic marketing initiatives and activation campaigns. Working closely with both the Senior MarComs Manager, Brand Experience Manager and cross-functional teams, you'll assist in the planning, execution, and analysis of marketing programs aimed at maximizing brand visibility and consumer interaction.What you will do:Marketing AdministrationAdaptation rollout/ coordinating campaign collaterals post the master visual approval in conjunction with the Marketing and Manager across the relevant brands.Plan & execute events / displays, promoting the product & Brand relevant to target customers including but not limited to agency coordination, event set-up requirements, RSVP management with CRM, manpower arrangements.Plan and procure POS material – in line with product / brand strategy and facility requirements.Campaign Planning, execution and performance trackingIn coordination with the Senior MarComs Manager and (COE) team:Collaborate with the Activation Manager to develop comprehensive marketing plans aligned with brand objectives and target audience insights.Assist in the execution of multi-channel marketing campaigns, including but not limited to digital advertising, social media, email marketing, events, and partnerships.Coordinate with creative teams to ensure marketing assets are developed in line with brand guidelines and campaign objectives.General Support & Brand ManagementSupport the Marketing manager with projects, budgeting and planning as and when required.Coordinate marketing communications activity.Ensure inventory management of all marketing items.Coordinating agency requirements including quotations and invoicing and RFP/PO initiating to procurement team.Monitor market trends, competitor activities, and consumer behaviour to identify opportunities and challenges for the brandReportingTracking and updating budget file of all monthly expenses by brand to budget.Quarterly/ Monthly/ weekly campaign performance trackingRequired Skills to be successful:Help plan and prepare application-specific content for publication and sharing across various media channels, including social media, email, guides, brochures, newsletters, and merchandise.Managing Department expenses, including the creation of POs, following up with vendors, and making payments to them.Assist with copywriting, artwork, and web workflow for planned print and digital marketing campaigns.Coordinate with agencies (creative, public relations, and social media).About the Team:You will be reporting to Marketing Communications Manager

Overview of the role:The primary focus of this role is to review labour, parts and other components used in a repair order and split the items into appropriate accounts and raise a Performa, evaluate appropriate charging to customers and raise final invoice. Raise Local Purchase Orders (LPO) for all sublets and bought out items in the Service Centre and process for payments. Compile incentive and overtime summary for direct and non- direct productive. What you will do:Evaluate the labour and parts line items in a service order and split into different jobs and allocate sub ordersApply discounts in consultation with Aftersales Manager on labour and parts items on the service orderApply parts issued on a service order to the appropriate labour jobs for proper accountingRaising purchase orders for sublets and bought outs related to service orderCarry out Good Receipts and Invoice VerificationsFollow up on open LPOs based on the reports and completion within stipulated timeEnsure timely closing of orders by obtaining relevant approvals from NASD and warranty departmentMonitor and control unreleased ordersCoordination and ordering of stationery requirements of the locationEnsure proper filing of the service recordsWashing & Cleaning Bay reportsRequired skills to be successful:Communication skillsAbility to work under pressureBasic technical knowledgeTeamworkAbout the team:In this role, you will be working in a fast-paced and dynamic environment reporting directly to the Aftersales Manager.

Overview of the role:The primary focus of the role will be to support sales by planning, organizing, and implementing operational systems that enable seamless back-office services. Responsible for office functions, developing office procedures, organizing, and coordinating operations to ensure organizational effectiveness and efficiency.What you will do:Support sales by planning, organizing, and implementing operational systems that enable seamless back-office services.Responsible for office functions, developing office procedures, organizing, and coordinating operations to ensure organizational effectiveness and efficiency.Collaborate with cross-functional teams for SAP and other systems requirements/change, implementation, and training based on business requirements.Proactive approach and response to day-to-day administrative and sales support requests which include but are not limited to new car outbound activities, used car purchases and trade activities.Provide analytic report and data management.In-charge of onboarding completion for new associates such as IT requirements, uniform, induction programme, etc.Required Skills to be successful:Knowledge of SAP.Experience with administration operations management.Coordination and analytical skills.Communication skills.About the team:The role reports to Operations Manager and will interact with internal and external stakeholders.

Overview of the role:This role is the representation of the brand & division to the customer, and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement & customer retention.What you will do:•    Build long-term relationships with customers to ensure customer retention & loyalty.•    Achieve financial objectives by upselling & discount control, to meet monthly revenue targets.•    Actively engage with the customer through consultation on customer needs & service requirements, through the whole service process, in order to ensure vehicle is fixed right the first time. •    Coordinate with the Production Team to ensure timely progress update of Vehicle to customers at all times to keep the customer informed and to maintain the on-time-delivery commitment.•    At the time of delivery (of the vehicle), ensure that the customer is provided detailed explanation of all work performed & cost associated with those repairs, for the customers to understand the value-addition of services rendered by the business. •    Effectively manage customer complaints to satisfactory closure of all complaints, to sustain & improve the Customer Service Value & Net Promoter Scores.•    Active compliance to all Standard Operating Procedures, Company policies & Distributor Programs to ensure consistency in the customer experience.  Required Skills To Be Successful:•    Minimum 3 years experience with automotive industry, preferably in a similar service role related with EV’s. •    Technical knowledge provides up-to-date technical information in response to customer inquiries.•    Excellent customer service, willing to go the extra mile.•    Strong English communications skills, Arabic speaker an added advantage! About The Team:The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with Customers, Service Managers, Aftersales Managers, Worshop Teams & Technicians on a daily basis.

We are seeking a skilled Master Technician to join our team, specializing in the mechanical and electrical repairs of construction equipment. The ideal candidate will ensure that all technical aspects of the equipment are understood and that repairs are conducted correctly the first time. You will play a vital role in both workshop and field environments, proactively diagnosing issues, recommending solutions, and improving overall service efficiency.What You Will Do:Perform mechanical and electrical repairs, troubleshooting, and diagnosing issues on various types of construction equipment.Diagnose faults and provide effective solutions, ensuring that issues are resolved accurately and efficiently the first time.Proactively identify potential problems while attending to jobs in both workshop and field environments.Utilize tools and implement best practices as outlined in service manuals to enhance productivity and efficiency.Read, understand, and follow instructions in service manuals, utilizing service checklists where applicable to ensure all repair tasks are completed thoroughly.About the Team:You will be part of a dedicated team committed to maintaining and repairing construction equipment to the highest standards. We value innovation, efficiency, and a proactive approach to technical challenges, fostering a collaborative environment where you can thrive.

Overview of the role:To perform repairs and service on customer vehicles as per Manufacturers Standards of electric vehicles using advanced diagnostic tools to identify the source of problems and repair vehicles using Fix It Right First Time process, to provide unique customer experience in order to improve customer retention in compliance with BYD standards.What you will do:Perform periodic maintenance service on the customer's vehicle.Address minor repair jobs on customer's vehicle without compensating the quality of work.Accurately complete all job cards provided & Provide cost estimates to customers that requires or request for additional service jobs.Conduct final inspection as per the SOP (standard operating procedure) & Ensure prompt punch in and punch out to get the accurate booking hours.Deliver the desired efficiency and productivity as per targets given.Required skills to be successful:In depth knowledge and experience of EV components and systems both high and low voltageEV certification or IMI EV Level 1 or 2 – Advantage / Priority.Knowledge of all safety procedures related to EV repairs.Up to date with the latest technology used in EV carsAbout The Team:The role will report to the Aftersales Manager and you will be working in a busy EV workshop environment.