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Foodics Careers

Foodics

Foodics is the leading restaurant operations and payment tech in the MENA region, powering the operations of +30,000 restaurants with an all-in-one software ecosystem to manage and scale. We envision a future where every transaction in restaurants, from customers to suppliers, flows seamlessly through our platform, bringing operational efficiency, fostering customer connections, and enabling financial success.

The Job in a Nutshell We are looking to hire a dynamic and energetic Sales Executive to join our team. This role is crucial in driving Foodics growth by sourcing, closing, and actively maximizing revenue from new and existing partners, particularly focusing on selling our SaaS software to restaurants. The Sales Executive will play a pivotal role in expanding our international reach and boosting collaboration with digital third-party integration apps. If you are passionate about sales, technology, and thrive in a fast-paced environment, we want to hear from you! What Will You Do Achieve Targets: Maintain a high closing ratio on qualified leads. Meet and exceed daily, weekly, and monthly KPIs to hit sales targets. Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events. Convert demo sessions into confirmed sales. Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales. CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities. Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance. Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota. Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques. Achieve high scores on product knowledge assessments. Innovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth. What Are We Looking For Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field. Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred. Talented fresh graduates with a passion for SaaS sales will also be considered. Analytical Skills: Strong analytical and problem-solving abilities. Communication Skills: Excellent communication skills in English and Arabic. Fluency in other languages is a plus. Mobility: Valid driver s license and access to a personal car, with a willingness to conduct fieldwork. Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously. Adaptability: Flexibility to thrive in a fast-paced and evolving environment. Passion: Enthusiasm for technology and being part of a fast-growing SaaS company.

Posted 2 months ago

The Job in a Nutshell As a Software Testing Lead, you'll be at the heart of ensuring our projects meet the highest quality standards. You'll be responsible for building and leading a strong Testing Team, defining the testing scope for each release, and making sure we have the right resources in place to get the job done. You'll also track key testing metrics to measure success and continuously improve our processes. From planning and deploying testing efforts to ensuring smooth execution, your leadership will play a crucial role in delivering top-notch products! What Will You Do Lead and mentor a team of QA automation engineers. Define and implement test automation strategies to improve software quality and efficiency. Collaborate with development, product, and DevOps teams to integrate automated testing into CI/CD pipelines. Advocate for best QA practices and quality standards across teams. Develop, maintain, and enhance automation frameworks for UI, API, and performance testing. Design and execute automated test scripts using tools like Selenium, Appium, Cypress, TestNG, and JUnit. Manage test data, test environments, and test execution strategies. Identify, track, and report software defects, ensuring timely resolution. Perform root cause analysis and drive continuous testing process improvements. Optimize test execution times and ensure scalable automation solutions. Monitor system performance with load, stress, and scalability testing. Collaborate with developers, product managers, and business stakeholders to define test requirements. Provide clear test reports, defect reports, and quality metrics. Promote a shift-left testing approach to catch defects early in the development cycle. What Are We Looking For Bachelor s degree in Computer Science or relevant field Experience: 5+ years in software testing, with at least 2 years in a lead role. Automation Tools: Proficiency in Selenium, Appium, Cypress, Playwright, or similar frameworks. Programming Languages: Strong coding skills in Java, Python, JavaScript, or C#. API Testing: Experience with REST Assured, Postman, or SoapUI for API automation. CI/CD: Hands-on experience with Jenkins, GitLab CI, or similar tools. Test Management: Knowledge of tools like JIRA, TestRail, or Xray. Performance Testing: Familiarity with JMeter, Gatling, or LoadRunner is a plus. Cloud & DevOps: Understanding of AWS, Azure, or GCP testing strategies. Soft Skills: Strong leadership, problem-solving, and communication skills. ISTQB or other relevant certifications. Who Will Excel Candidates with previous experience working in Startup, SaaS, F&B, or Fintech industries, possessing certain certifications, and being familiar with specific systems. Preferred Qualifications: Experience with mobile automation testing (Appium or similar). Knowledge of containerized testing using Docker and Kubernetes.

Posted 3 months ago

The Job in a Nutshell We are looking to hire a dynamic and energetic Enterprise Sales Account Manager to join our team. This role is crucial in driving Foodics growth by sourcing, closing, and actively maximizing revenue from new and existing partners, particularly focusing on selling our SaaS software to restaurants. The Sales Executive will play a pivotal role in expanding our international reach and boosting collaboration with digital third-party integration apps. If you are passionate about sales, technology, and thrive in a fast-paced environment, we want to hear from you! What Will You Do Achieve Strategic Sales Targets: Deliver consistently high closing ratios on qualified leads while meeting and exceeding ambitious KPIs. Drive significant revenue growth through effective sales strategies targeting large enterprises and key accounts. Enterprise Account Management and Acquisition: Develop and implement targeted strategies to acquire new enterprise clients. Cultivate strong relationships with large organizations, leveraging both digital marketing campaigns and participation in high-profile industry networking events to close high-value deals. Strategic Relationship Management: Build and maintain long-term relationships with senior stakeholders in large enterprises, ensuring ongoing business opportunities and positioning the company as a trusted partner for future growth. CRM Proficiency & Reporting: Expertly utilize CRM systems to manage and track sales activities, ensuring accurate and timely reporting on large-scale enterprise accounts and strategic projects. Drive sales performance by leveraging insights for continuous improvement. Data-Driven Sales Strategy: Use data analytics and CRM insights to develop and optimize sales strategies tailored for enterprise-level accounts, ensuring maximum impact and alignment with business objectives. Pipeline Generation & Forecasting: Consistently generate a robust sales pipeline that exceeds monthly quotas, with a proven ability to secure multiple large enterprise accounts simultaneously and manage long sales cycles effectively. Advanced Sales Techniques & Skill Development: Participate in advanced training sessions on sales strategies, product features, and enterprise account management. Achieve expertise in complex sales processes and enterprise-level product solutions. Innovative Thinking & Business Growth: Foster a dynamic, innovative approach to problem-solving within a high-growth SaaS environment. Collaborate with cross-functional teams to introduce new ideas and contribute to driving business expansion in the enterprise sector. What Are We Looking For Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or related field. Enterprise Sales Experience: 4+ years of proven experience in direct sales to large enterprises and managing complex sales processes. Strong track record of selling SaaS, IT solutions, or other enterprise-level products and services. Account Management Expertise: Demonstrated success in managing large, strategic accounts and building long-lasting relationships with key decision-makers in enterprise organizations. Analytical Skills: Strong ability to analyze enterprise client needs, industry trends, and market data to inform and drive sales strategies. Communication Skills: Exceptional communication skills in English and Arabic, with the ability to articulate complex solutions to senior executives and decision-makers within large organizations. Fluency in additional languages is a plus. Mobility: Valid driver s license and access to a personal car, with a willingness to travel as needed for client meetings and fieldwork. Self-Driven & Results-Oriented: Proven ability to work autonomously and manage multiple strategic initiatives, ensuring that large-scale projects are delivered on time and within budget. Adaptability & Resilience: Thrive in a fast-paced, high-pressure environment with a proven ability to adapt and remain effective while managing long and complex sales cycles. Passion for Enterprise Solutions: Deep enthusiasm for technology, specifically SaaS solutions, and a keen interest in driving business growth within the enterprise sector. Who Will Excel Previous experience in the SaaS, technology, or F&B industry. A proactive approach with a track record of exceeding sales targets. A collaborative team player with a passion for driving growth and innovation.

Posted 4 months ago

What Will You Do Professionally manage your team of Customer Success consultants build customer relationships with a portfolio of assigned accounts Make sure your team meet and exceed customer retention goals and ensure consistently high retention rates. Build and maintain strong, trusted working relationships with key decision-makers and power users starting from onboarding and throughout the customer lifecycle. Gain a thorough understanding of assigned client s needs, business objectives, and processes to ensure that they successfully adopt and deploy Foodics Ensure that customers derive maximum value from Foodics and collaborate with the sales team to help upsell additional services, integrations, and features. Identify risks to client success and aggressively/proactively engage the client whenever there s an identified retention issue. Develop and execute retention plans for customers who may be at risk Drive resolution of escalated account issues in coordination with Billing, Support, and other departments. Gain and maintain an expert knowledge of Foodics products and services. Be a voice for the customers internally and help senior leadership understand product concerns, shortcomings, and missing features that are important to the customers. Manage contract related inquiries, questions, and issues from clients and other departments. Liaise with other team leaders to make sure that Foodics clients are getting the best service possible What Are We Looking For BS Degree in Information Technology, Computer Science, Management Information System, business or relevant field Minimum of 4 years proven success in Customer Success or Account Management role for a technology company, preferable a SaaS company. Experience managing a diverse team of account managers/customer success consultants. Experience with account portfolio planning, management, and prioritization High attention to details and willingness to get in the weeds to fix a problem Knowledge of customer success best practices Experience driving client adoption of technology or software product Exceptional communication and relationship management skills Fluent in English and Arabic is a must. Willing to travel from time to time (within Egypt) Passion for food and restaurants Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously Must be flexible to work in a fast-paced and evolving environment

Posted 7 months ago

Who Are We We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. The Job in a Nutshell We are looking for a Freelance/contract based front-end developer with experience in React.JS. You will be responsible for building client-facing components and SPA applications. Ensuring high-quality, clean, and maintainable code is essential. This is a dynamic engineering role where you will work on core products and develop designs and functionality from scratch. What You Will Do Use markup languages like HTML to create user-friendly web pages Maintain and improve website Optimize applications for maximum speed Design mobile-based features Collaborate with back-end developers and web designers to improve usability Get feedback from, and build solutions for, users and customers Write functional requirement documents and guides Create quality mockups and prototypes Help back-end developers with coding and troubleshooting Ensure high quality graphic standards and brand consistency Stay up-to-date on emerging technologies What Are We Looking For BSc degree in Computer Science or relevant field Proven work experience as a Front-end developer Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Thorough understanding of React.js and its core principles Experience with popular React.js workflows (such as Flux or Redux) Good understanding of asynchronous code Experience with consuming RESTful APIs Ability to write efficient, secure, well-documented, and clean JavaScript code Experience with writing unit tests Comfortable working with version control tools such as Git, SVN etc Proficiency in English is a must Who Will Excel Front-end Experts with a very special passion for React.JS Framework. Proven background on Fintechs and Foodtechs is a plus. What We Offer You We believe you will love working at Foodics! This is a contract based role that can be performed along with other job(s) We offer highly competitive compensation packages in USD. Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.

Posted 7 months ago

Who Are We We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.The Job in a Nutshell The Senior Backend Engineer will be part of the tech team and will be expected to create, maintain, test, and debug our back-end web applications. The ultimate goal is to provide fully functional and stable applications.What You Will Do • Establish and guide the architecture of several web applications.• Collaborate with other designers, engineers, and product managers.• Design and implement new features and functionalities.• Write well-tested code with a knowledge of test-driven development.• Solve complex performance problems and architectural challenges.• Write beautiful and well-designed code that explains itself.• Integrate data from various services and databases.• Offer coaching and mentoring to Junior engineers.• Research and lead the adoption of new systems/technologies.• Look for ways to eliminate technical debt, improve performance, and organize the code base.What Are We Looking For • A minimum of 5 years experience in developing large-scale web applications.• Extensive experience with relational databases.• Solid PHP / Laravel experience is preferable.• Experience writing unit and integration tests.• Embracing software principles such as SOLID• Someone with experience in in designing, implementing and deploying backend services with a focus on high availability, low latency, and consistency• Solid understanding of REST APIs.• Knowledge of modern queuing and caching systems like Redis .• Solid understanding of background jobs.• Experienced in leading technical projects in a fast paced environment• Great communication skills and a proven past of working effectively with different stakeholders• Strong analytical skills and problem-solving abilities.• Experience with building foodtech applications is a PLUS.• Experience with monitoring tools is a PLUS• Communicating well verbally in English.• Ability to adapt to a time zone difference, and thrive in a remote working environment.What We Offer You We believe you will love working at Foodics!• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups• We offer highly competitive compensation packages in USD, including bonuses and the potential for shares• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

Posted a year ago