Accounting & Audit Jobs in Egypt

To lead end to end recruitment process for specific set of businesses or Business Unit, ensuring that Hiring Manager, Candidate and Stakeholder experience is delivered at highly satisfactory levels. To also be accountable for maintaining KPIs and SLAs in accordance with group standards and ensuring that all recruitment efforts are delivered in accordance with BU and group principles, following the stablished methodology for each of the positions.What you will do:Support the business unit during manpower planning and schedulingContribute to the development of a Hiring Plan for different brands to fulfil budgeted manpower requirementsProvides proactive insights to what the market looks like during the strategic planning stageManage end to end sourcing solutions (attract, source, select and integrate) through understanding business needs and growth plans.Drive a proactive fulfilment of manpower business requirements through developing extensive network in the market.Develop relationship with external talent to ensure a proactive approach towards business talent acquisition pipeline.Support business units with appropriate assessment tools to attract, source and select the right talent.Facilitate and record activities and results and ensure results are used in a comparative fashion to guarantee merit-based decisions are taken on candidatesEfficiently use different tools such as ATS, social media, job boardsPlan and conduct assessment centers/ open days to identify suitable candidates for the businessPlan and develop Talent Pools for the business in order to meet the requirements of the Hiring PlanUse the right interviewing skills to match candidates' profiles with business requirementsEnsure right referencing is completed before selecting the final candidateManage offers and ensure they are in line with business manpower budgets and internal total rewards policiesEnsure SLAs are adhered to and processes followed for all rolesReview SLAs and processes with business units regularly

In this role, we are looking for someone who will support the Finance Control for our Real Estate Fixed Assets, playing a vital role in driving strategic decision-making for the company. The candidate will be responsible for overseeing all financial aspects of real estate development projects. The Candidate will partner with cross-functional teams, Regional Finance and Group Finance to ensure alignment with financial goals and objectives. The candidate will act as a business Co Pilot assisting the Financial Controller and relevant Asset Development Business Departments on the daily operations, decision making, strategic business planning, and monthly management meetings and business reviews.The ideal candidate would be commercially oriented, process-oriented, possess excellent staff & task managerial skills, natural leader, pay close attention to detail, ensure compliance with Laws and Policies and have analytical thinking skills. This includes close interactions with the leadership team on a continuous basis. Additionally, this role will require knowledge and experience of accounting standards, real estate operations, and Egypt real estate laws and guidelines.What you will do:Work with the various finance teams to deliver accurate monthly accounting close and balance sheet integrity through close monitoring and analysis of accounts.Compile monthly reporting packages to support CFC business reviews.Review monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close).Conduct and present a detailed financial analysis of the different Real Estate Development needs to ensure that any actions driven by the findings take place.Fixed Asset ManagementReview monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close).Ensure the accuracy and substantiation of fixed asset balances.Monitor project performance against approved budgets and identify potential variances.Capitalize completed fixed asset projects.Ensure compliance with fixed asset policies and procedures.Assist management with the handover of completed projects from asset development to asset management teams.Advise on CFC projects funding and establish control mechanism of cash flow.  Coordinate with Treasury on the management and operation of projects financing.Monitor the economy across the region with a focus on Egypt Real Estate Development and advise the business on updates, risks, and opportunities.Business SupportPrimary interface between Real Estate Development Business Teams, Local Finance team, Shared Services Finance, Regional Finance, Group Finance, Internal and External Audit, and internal management in managing CFC finance operations related to fixed assets.Support the finance improvement projects, particularly in relation to reporting automation, system implementation and process improvements.Review all the relevant internal notes, Purchase Requisitions, and request for approvals for Capital Expenditures and ensure that they are in line with the DOA and budgets.Ensure that all future development capital expenditures (Capex) are raised and requested through PMWeb.

Overview of the role: To provide support to Health & Safety department in daily operations.What you will do:Oversee daily operations of soft services, including cleaning, housekeeping, and contract management.Ensure compliance with health, safety, hygiene, and statutory regulations.Drive IKEA employee engagement and participation.Identify and recommend additional service opportunities and improvements.Implement innovations and efficiencies in cleaning services.Manage budgets, control expenditures, and forecast costs.Monitor and report performance, ensuring KPIs and SLAs are met/exceeded.Supervise waste management and develop service improvement plans.Ensure vendor compliance with IKEA procedures.Seek technical expertise when needed to follow correct procedures.Conduct audits and safety awareness initiatives, including bi-weekly safety conversations.Lead, coach, and develop employees and third-party contractors.Organize and participate in monthly and quarterly subcontractor review meetings.

Overview of the roleProvide an efficient Customer Chanel for Customer feedback through assisting customers in a friendly and professional manner with all calls coming into IKEA Hotline, whether inquiries, suggestions or Complaints. Log all feedback onto CRM system and send necessary feedback to relevant Departments.What you will doCustomerAttends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs.Route calls to relevant Departments and follow-up where necessary.Handles customer complaint professionally and responds with efficient solutions and escalates where necessary.Briefs the Duty Manager on complaints that require management assistance.Enters feedback from all calls onto CRM system for building of knowledgebase.Generate daily Call Center reportsOperationalOperates the store paging and music system.Ensures awareness of all emergencies and evacuation procedures and list codes for announcement purposesDeals with internal operator issuesEnsure all system procedures are adhered to as per policy / procedureMakes announcements in English and Arabic and pages the relevant person the visitor or co-workers have asked to see.

To proactively integrate the retail ‘communicating & selling’ processes with the ‘supplying’ processes at store level.  To support the strong alignment between supply and demand needed to secure agreed service level at lowest cost.  To ensure an efficient logistics operation in the external warehouse and store.OperationalFocus on stock availability, minimizing shortages, and optimizing goods flow between warehouses and stores.Ensure efficient warehouse operations, including storage, handling, and compliance with IKEA standards.Oversee import logistics, including documentation, customs clearance, duty payments, and transportation coordination.Handle warehouse capacity planning, replenishment processes, and damage control.CommercialBuild relationships with local authorities and third-party logistics partners.Contribute to overall sales by securing stock availability and optimizing warehouse productivity.Develop business plans and implement logistics strategies in alignment with commercial goals.FinancialMonitor goods flow to achieve profit and loss goals.Coordinate cost control and budgeting activities for logistics operations.Ensure financial accountability for claims, import-related expenses, and process efficiency.PeopleProvide guidance, coaching, and training to the logistics team.Create a strong IKEA culture, focusing on diversity, trust, and open communication.Implement succession planning and personal development programs for team members.Compliance and SafetyEnsure all operations meet global/national standards, including health, safety, and environmental protocols.Utilize standardized systems and working methods to achieve compliance.

Join IKEA’s dynamic team as an intern and gain hands-on experience in Visual Merchandising (VM) & Interior Design (ID). This internship offers a unique opportunity to work on real projects, develop practical skills, and contribute to our creative processes. You must attend at least 4 weeks full-time, with a possibility for extension based on business needs and candidate availability.Visual Merchandising/Interior Design (VM/ID):Spend half of your time on ID tasks and the other half on VM tasks.Assist in creating visually appealing and functional spaces.Collaborate with the team to implement design concepts.Participate in setting up new displays and rearranging existing ones.Conduct market research to stay updated on current design trends.Help in planning and executing in-store events and promotions.Ensure that all designs meet IKEA’s quality standards and brand guidelines.Provide input on improving store layout and customer flow.Required Skills to be successfulAbility to engage in physical tasks.Strong commitment and passion for design and visual merchandising.

Assist in maintaining the IKEA Store and to keep facilities in a safe operating condition, maintaining a preventative maintenance program and resolving immediate operational and/or safety concerns. Support the operations department ensuring that customers are provided with the highest possible service level (in line with IKEA standards) to achieve the pre-defined yearly sales targets. Conduct all business in accordance with company policies and procedures.What you will do:Ensure IKEA property is safe and take immediate action to correct hazards.Schedule and perform routine preventive maintenance on all equipment.Prepare specifications for work done by external contractors and liaise with them daily.Develop and implement contractor management procedures, ensuring proper briefings.Monitor health & safety compliance of maintenance staff and contractors.Diagnose and conduct daily maintenance and repairs on:Electrical, plumbing, HVAC, FAHU, AHU, UPS, FCU, VFD systemsAppliances, travellators, escalators, elevatorsStairs, railings, flooring, roofing, guttersLighting, gas fixtures, fire alarms, BMS systemsDoors, windows, locks, shutters, sliding glass doorsMaintain inventory of spare parts and consumables, restocking as needed.Track and analyze KPIs, identifying actions to meet performance targets.Control costs by promoting lean, efficient work practices.Ensure the maintenance team is fully trained in preventive and reactive maintenance.Plan and schedule maintenance coverage, aligning with peak and non-peak sales periods and annual leave.

To support IKEA FOOD in driving Swedish Food Market sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA store’s position as the best home furnishing store in the local market.What you will do:Implement and monitor SFM Activities in the Store Commercial Calendar.Ensure that all SFM articles are merchandised and presented according to IKEA standards and is properly labelled and priceEnsure that Swedish Food Market is ready before the store opens.Conducts monthly stock take and facilitate inventory control of all Swedish Food Market articles around IKEA FOOD and the IKEA storeEnsure that guidelines on Swedish Food Market operation and commercial growth review is adhered toEnsure that all operational checklists is done as scheduled and required action plan is implemented and followed-up in a timely manner.Contribute to an environment where the IKEA culture is strong and living reality embraces the diversity of co-workers and customersMake use of available resources to educate self on IKEA FOOD products, services and sales strategies

To secure that the IKEA store has the highest possible service level to customers and optimise the stock levels at lowest possible cost, by making sure that all working methods described in IKEA Logistics manuals are implemented and that the IKEA store achieve a high efficiency in goods movement.What you will do:To be responsible for stocks picks from buffer for internal replenishment as per the requirements from sales.To be responsible for binning to buffer stock which is requested to secure for weekend from external warehouse.To be very vigilant during picking and binning the stock to reduce the discrepancy and stock loss.Operate all equipment in a safe and efficient manner following prescribed work methods.To assist in the stocking/merchandising of incoming truck shipment to the sales floor and remaining stocks back to buffer.Make sure that all empty boxes are removed and the area is ready for customers before store openingNeed to be reduce the internal handling damages to control the damage cost to achieve the store profit targets    '

Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. Ensure customers are satisfied, drive a standard IKEA shopping method that helps safeguard the IKEA mechanical sales process and support the self-serve concept. Motivate and inspire the department team using knowledge of the IKEA product range and services, the local market and IKEA customers.What you will do:Ensure Customer guidance is in place to ensure an easy customer flowEnsure the waiting time and queuing policy are maintained as per bench markSupport the co-workers when they cannot resolve customer’s complaints , dealing positively and quickly with the issues raised by our customersFulfill daily tasks and monthly KPI’s, required by group leader.Coach other co-workers, support their training paths, probation periods and to coach the team members on some key responsibilities according to the task list.ensure that all co-workers are aware of our  targets sales, services and EBP’sFind for more effective ways of working in order reduce costsEnsure that all department SOP are shared with the co-workersReceive, count and sign off for cash float for the day form the Accounts Department.Ensure that the cash and coins are organized properly as per their denomination in the till.Prepare reconciliation document at the end of the business day accounting for all transaction. Manage identified errors and ensure they are rectified.Collaborate with Finance to get the control on discrepancy and investigate discrepancies.Ensure that there is the right number of co-workers in the right place at the right time to run the store department successfullyEnsures that the co-workers  are trained in their job and are able to give the right information’s to our customersEnsure that the co-worker  are providing an excellent customer service and acknowledge the customers

To assist the IFB Manager and Kitchen Manager in the execution of the IKEA Food & Beverages Concept in the IKEA Restaurant & Café to strengthen the IKEA store’s position as the best home furnishing store in your local marketEnsure that the recommended communication towards the customers is implemented, from the parking area into the IKEA Restaurant & Café area.Ensure that customer payments on cash registers are done following the procedures of the IKEA Safety & Security Risk Manual.Ensure that the customer is in focus and meet the customers with a positive, friendly and service-minded attitude. Lead by example.Ensure speed and efficiency in the meeting with the customer through an effective use of IKEA solutions, such as self-service, effective staffing and mechanical sales techniques.Handle Customer Flow Analysis and document it. (twice a month, peak and non-peak)Develop, agree with the IKEA FOOD Manager and communicate to the team an annual action plan for IKEA FOOD commercial areas to execute the IKEA FOOD country and Function business plan. Monitor and evaluate the success of this plan in order to influence plans.Ensure implementation of the ADMIN manual and routines for cash handling.Utilize relevant tools such as Profit & Loss, KPI-report, Store Point, Commercial Review, CSI, and Voice in order to develop the business, yourself and your team.Ensure a safe working environment for co-workers and customers in accordance with all local health and safety regulations and HACCP standards.Ensure all foods prepared are according to menu card.Ensure an efficient organization of the Commercial areas and Production areas in relation to financial performance i.e. gross profits, costs, hours planning, productivity levels, absence management and holiday planning to agreed service levels.Control overall operating costs without jeopardizing the service level to the customer and food safety standards.Effectively manage and inspire the team, with particular reference to their selection, training and development in order to ensure you have a competent and well-informed team who can meet our customer needs and expectations and have in place a workable and realistic succession plan.Coach direct reports in order for them to manage their teams in line with the HR guidance.Provide strong leadership to your team by your own example, creating an environment where the IKEA culture is a living reality that embraces the diversity of our co-workers.Lead and manage the IKEA FOOD Commercial team consisting of the Restaurant sales areas, Customer areas (including Co-worker restaurant), dish wash and Cafés (where applicable).Implement the IKEA FOOD concept to increase the sales of IKEA home furnishing products and support the IKEA position as the leading home furnishings company

To oversee and manage customer service operations to provide pleasant shopping experience , in order to ensure the highest standard of Customer Service in the Check Out, Exchange and Refund Department ,Smaland and Information Desk.What you will do:Work with the rest of customer relation team to ensure the different functions are appropriately staffed at all times of the day in order to make it easy and convenient for customersEnsure the timely  good movement return stock is as per standardsBuild a strong Collaboration with other departments to work on Customer Experience Map.Ensure forecasting of work force, considering the waiting times of different areas of Store.Work with the team to promote and encourage a customer-focused culture throughout to ensure we are first choice for home furnishings and destination for the whole family.Manage and monitor KPIs of the departments.Ensure the highest level of Customer Service at all times and maintain Resolution time for complainsCheck month on month the P&L, comparing the expenses against budgeted & SPLY figures and in conjunction analyze the variances. Moreover, formulate recommendations to the Store Manager, so s/he is able to initiate feasible cost control measures in relation to various store expenses.Secure that the store is providing professional service to customers in the Exchange & Returns. Track figures through weekly/monthly KPI reports to ensure control.Develop, implement and control of SOP’s for Check-outs/Exchange and refund teams to protect the Company’s assets and to ensure that all in-store procedures are followed.Motivate Check-out/Exchange and refund teams in order to achieve optimum performance and high morale in the work place.Prepare plans, set productivities and supervise the HD team to ensure highest levels of work efficiency within the budgeted productivities, motivation and control all the budgeted costConduct Performance development reviews and develop/create action plans based on the outcomes for the HD teamRecruit and retain great staff by ensuring their competence and effective training to promote best working practices

The primary focus of this role is to drive the achievement of set targets of revenue, gross margin, and branches profit and loss while managing the overall tires sales performance to consistently deliver seamless customer experience.What you will do:•    Establish optimal tires retail customer service setup with the network and relevant stakeholders•    Enhance the tires value chain by researching and implementing new products and services•    Ensure and monitor optimal capacity of resources within the sales team and distribution channels•    Ensure compliance with all local government regulations and principal policies and procedures to minimize operational risk•    Constantly evaluate through performance management and coaching, all direct reports to support the development and growth of all associates•    Analyse customer feedback to identify areas for improvement•    Effectively manage stakeholders and resolve issues through regular communication•    Submit accurate weekly sales forecasts for management reporting•    Plan, design and promote seasonal marketing campaigns at least twice a year to accelerate sales of a particular product•    Identify and arrange for tires to be released along with a new model to capitalise on the normal demand for new vehicles•    Work closely with the Inventory control manager to maintain optimum stocks at branch level to minimise lost sales due to non-availability of sizes•    Handle all external and internal dealers/customer queries in a timely manner•    Make frequent trips at least once every quarter to all •    Work closely with all concerned principal representatives periodically to launch seasonal campaigns and effectively handle all product, stock, technical related matters and disseminate information with all sales and after sales staff•    Monitor and achieve the manufacturer set target on tires sale through proper coordination•    Job holder keeps vigilance on the local market for competitors on the products available and pricing and discuss the impact and re-evaluate the strategy if required to remain competitive in the tires market•    Identify, liaise with vendors, determine financial viability and launch new tires to meet the customer varied needs and maximise financial profitability•    Evaluate technically the quality and reliability of such products be considered before new products are introduced•    Evaluate business opportunities to set up independent outlets carrying all our accessories as one stop shop, outside our facilities and submit the feasibility study proposal to management for approval

To support IKEA FOOD in driving IFB sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA stores position as the best home furnishing store in the local market. Operate a cash register, maintain clean and orderly checkout areas whilst serving customers with great Customer Service skills. Follow SOPs including counting and recording the float before trading begins and upon close of trading in order to reduce losses.What you will do:Implement and monitor IFB activities in the Store Commercial Calendar, ensuring proper merchandising, pricing, and labeling as per IKEA standards.Ensure IFB units are ready before store opening, conduct monthly stock takes, and manage inventory control across IKEA FOOD and the store.Adhere to IFB operation guidelines, complete operational checklists on schedule, and implement necessary action plans.Deliver excellent customer service, ensuring a clean, welcoming environment and efficient cashiering methods.Engage with customers, listen to their feedback, and act on their needs to enhance the shopping experience.Handle cash transactions accurately, following SOPs for payments, cash handling, and reconciliation.Maintain stock levels for printed stationery and ensure food safety compliance with national legislation.Collaborate with the Chef to enhance production knowledge and participate in relevant training sessions.Support incident management, ensuring the team is prepared for emergencies and follows up on investigations.Contribute to store success by driving sales growth, ensuring guest satisfaction, and achieving KPIs.

Provide excellent Customer Service in Play Facility – Smaland - by adhering to entry policies and child care SOPs in order to provide a service in a friendly and professional manner.What you will do:Greets and welcomes mothers/guardians with their children on arrival at Smaland.Ensure the Smaland admission policy is explained in a friendly and professional manner.Entertain children with agreed activities based on Commercial Calendar.Ensure the Childs safety is their main priority while they are in SmalandMakes announcements and pages the customers (parents) if there is any issue with the children in the playroom area.Handles routine customer complaints promptly and courteously.Provides a safe environment for children within the area.Be ready to rotate and work at Information desk to greet customers and address all incoming inquiries.Ensure all system and emergency procedures are adhered to as per policy / procedureBriefs the Duty Manager on complaints that require management assistance.Ensure all emergency procedures are adhered to.

The Country Supply Chain Manager to lead Customs, Warehousing, and Distribution for IKEA Egypt. The role is critical in ensuring seamless supply chain operations while upholding product quality, safety, and environmental compliance in alignment with Inter IKEA standards and regulations. You will play a key role in optimizing logistics efficiency, supporting business growth, and maintaining sustainable long-term profitability.What you will doProduct Quality, Compliance & SafetyLead and oversee processes related to product quality, compliance, and reporting while ensuring adherence to national product legislation, safety standards, and local market deviations.Work closely with IOS PR&C (Inter IKEA Systems Product Requirements & Compliance) to maintain alignment with global quality and safety protocols.Stakeholder & Regulatory EngagementBuild and maintain strong relationships with national consumer authorities to ensure adherence to safety regulations and compliance standards.Manage product safety reporting, recalls, and risk mitigation strategies, representing IKEA in regulatory and standardization efforts.Operational Support & Continuous ImprovementProvide guidance on product investigations, safety alerts, and crisis management (e.g., media or product-related concerns).Drive the implementation of compliance tools, digital solutions, and process improvements to enhance efficiency.Foster a collaborative and values-driven work environment that aligns with IKEA’s culture.Customs & Import/Export ManagementOversee customs clearance and regulatory compliance for IKEA Egypt, ensuring smooth import/export processes.Manage timely duty payments, claims processing, and coordinate with customs authorities and Finance to ensure compliance.Logistics & Transport CoordinationSupervise the flow of shipping documents, regulatory approvals, and transport logistics from ports to warehouses or stores.Ensure efficient cross-border clearance and timely delivery of goods while optimizing transport routes.Warehouse Operations & Technology IntegrationOversee third-party warehouse operations, ensuring alignment with IKEA guidelines and IT systems.Implement modern warehouse technologies to enhance efficiency, accuracy, and overall supply chain performance.Supply Chain Optimization & ExpansionRegularly review supply chain processes, supplier performance, and cost efficiencies to optimize operations.Align logistics capacity with IKEA’s expansion plans, commercial calendars, and market needs.Negotiate optimized supplier agreements and consolidation strategies to reduce costs.Required Skills to be successfulExcellent communication, negotiation, and stakeholder management skillsStrategic, analytical, and problem-solving mindset with strong commercial awarenessProven leadership capabilities with the ability to inspire and drive performanceDeep understanding of local laws, customs regulations, and compliance frameworksCustomer-focused approach, ensuring high service levels and operational excellenceAbility to foster an inclusive and collaborative workplace culture, aligned with IKEA values

This role supports the FP&A function for Mall businesses, aiding strategic decision-making through budgeting, forecasting, reporting, and analysis. The candidate will collaborate with cross-functional teams and Regional Finance to meet reporting needs. Ideal candidates should be detail-oriented, commercially minded, and knowledgeable in accounting standards, real estate operations, and Egyptian real estate regulations.What you will doFinancial Reporting & Analysis:Work with the various finance teams to deliver accurate monthly accounting close and balance sheet integrity through close monitoring and analysis of accounts.Compile monthly reporting packages to support CFC business reviews.Conduct and present a detailed financial analysis of the different financial cycles (i.e. sales, leasing, working capital, loans,..etc) to the management and ensure that any actions driven by the findings take place.Budgeting & Planning:Prepare CFC projects funding and establish control mechanism of cash flow.  Coordinate with Treasury on the management and operation of projects financing.Support the development of the annual budget, including the P&L, balance sheet, and 5 Year strategic plan.Prepare rolling forecasts for projects, incorporating new information and adjustments as needed.Develop cash flow forecasts for the entire project, reflecting surpluses or funding needs based on the development plan.Support the Financial strategic direction of the CFC RESICOMM business through monthly review and variance reporting and improvement initiatives.Monitor the economy across the region with a focus on Egypt retail properties and advise the business on updates, risks and opportunities.Develop reports and schedules as required for external and internal purposes to ensure that any business decision is backed up with the right financial data.Business Support:Act as key player between CFC Mall Business Teams, Local & Regional Finance, Group Finance, and Auditors.Support the finance improvement projects, focusing on reporting automation and process enhancements.

To support IKEA FOOD in driving Swedish Food Market sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA store position as the best home furnishing store in the local market.What you will do:Implement and monitor SFM Activities in the Store Commercial Calendar.Ensure that all SFM articles are merchandised and presented according to IKEA standards and is properly labelled and priceEnsure that Swedish Food Market is ready before the store opens.Conducts monthly stock take and facilitate inventory control of all Swedish Food Market articles around IKEA FOOD and the IKEA storeEnsure that guidelines on Swedish Food Market operation and commercial growth review is adhered toEnsure that all operational checklists is done as scheduled and required action plan is implemented and followed-up in a timely manner.Contribute to an environment where the IKEA culture is strong and living reality embraces the diversity of co-workers and customersMake use of available resources to educate self on IKEA FOOD products, services and sales strategies

To establish rapport and credibility in assisting customers to purchase the company’s product range whilst at the same time maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.What you will doConduct a daily detailed inspection of his assigned area to review the availability and positioning of price labels, product information tags and other communication media.Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care; listen and support them with an attitude based on the IKEA values.Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.Be understanding and sensitive in meeting diverse customers’ needs by initiating and developing effective way of building relationship with the customer thereby establishing trust and confidence.Understand and determine the customers’ requirements, to prepare a pro forma invoice.Maintain contact and advice customers on news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.Suggest means of improving sales to the supervisor as well as determine “slow moving” or “non-selling” items and suggest sales action.Maintain a full display of products via merchandising methods as laid down by the company.Be an ‘expert’ on the product range within HFB.Be aware of developments in the local market by being attentive to information given by customers; be aware on advertising and promotions in the media and make scheduled market visits to maintain the company’s competitive advantage and to advise customers properly.

As the Community & Property Manager, you will be at the forefront of managing residential campuses, serving as the primary representative of the developer. Your leadership will be crucial in enhancing community experiences and optimizing property operations from an asset management perspective. You will be responsible for supervising community services, ensuring operational excellence, and fostering a vibrant, engaged resident community.In this strategic role, you will focus on client satisfaction, community development initiatives, and leading a team of property coordinators to uphold high standards. Your contributions will drive operational efficiency, enhance resident engagement, and ensure compliance with all regulatory, legal, and financial requirements.What you will do:Manage community facilities and services, ensuring adherence to operational standards and the delivery of high-quality soft and hard services.Oversee financial performance in Community Services, including the implementation of a transparent and effective service charge model for residential projects.Ensure all activities are compliant with relevant laws and regulations to mitigate risks and minimize liabilities.Oversee the development and implementation of key documentation, such as community rules and regulations, and homeowners’ guidelines, to ensure a seamless and well-supported client journey within the communityResearch and continuously evaluate Community Services against international and local market leaders to ensure best practices and implement strategies to enhance occupancy rates through effective community initiatives.Build and maintain strong relationships with residents to improve satisfaction and increase community involvement.Lead and develop a team of property coordinators, fostering a culture of excellence, continuous improvement, and community-focused service.

We are currently seeking an experienced legal professional to join our Group Legal Team in the capacity of Government Affairs Advisor.Overview of the roleSupports the organization navigate legal frameworks, anticipate changes in policy and shape regulations before the governmental entities.What you will doManage the commercial registration and multi business incorporation including all aspects of business licensing practices and government registration.Perform the trade licenses issuances, renewals, liquidation and execute all type of licensing amendments required as per group legal directions.Perform the process of obtaining various governmental approvals/permits to ensure timely completion that supports business operations and legal compliance with government legislation. This includes executing   e-smart services and use of online portals to provide efficient and streamlined governmental services.Process the operations and facilitate the issuance of approvals for running various marketing campaigns and store promotions including the shopping mall events and seasonal festivals.Engage and collaborate with the business units across the group in developing a strategic plan for business incorporation, closure, commercial acquisitions and business expansions.Develop and maintain a strategic working relationships and network of contacts with the government bodies and authorities.Lobby with the governmental entities either related to the new authorities or the local units. i.e. civil defense, New Cairo authority, Industrial development authority, etc.Extracting, real estate certificates for Al-Futtaim properties.Handling the extraction and the renewal of the exportation cards.Handling the extraction and the renewal of the industrial registries

In this role, we are looking for someone who will support the Finance Control for our Real Estate Fixed Assets, playing a vital role in driving strategic decision-making for the company. The candidate will be responsible for overseeing all financial aspects of real estate development projects. The Candidate will partner with cross-functional teams, Regional Finance and Group Finance to ensure alignment with financial goals and objectives. The candidate will act as a business Co Pilot assisting the Financial Controller and relevant Asset Development Business Departments on the daily operations, decision making, strategic business planning, and monthly management meetings and business reviews.The ideal candidate would be commercially oriented, process-oriented, possess excellent staff & task managerial skills, natural leader, pay close attention to detail, ensure compliance with Laws and Policies and have analytical thinking skills. This includes close interactions with the leadership team on a continuous basis. Additionally, this role will require knowledge and experience of accounting standards, real estate operations, and Egypt real estate laws and guidelines.What you will do:Work with the various finance teams to deliver accurate monthly accounting close and balance sheet integrity through close monitoring and analysis of accounts.Compile monthly reporting packages to support CFC business reviews.Review monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close).Conduct and present a detailed financial analysis of the different Real Estate Development needs to ensure that any actions driven by the findings take place.Fixed Asset ManagementReview monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close).Ensure the accuracy and substantiation of fixed asset balances.Monitor project performance against approved budgets and identify potential variances.Capitalize completed fixed asset projects.Ensure compliance with fixed asset policies and procedures.Assist management with the handover of completed projects from asset development to asset management teams.Advise on CFC projects funding and establish control mechanism of cash flow.  Coordinate with Treasury on the management and operation of projects financing.Monitor the economy across the region with a focus on Egypt Real Estate Development and advise the business on updates, risks, and opportunities.Business SupportPrimary interface between Real Estate Development Business Teams, Local Finance team, Shared Services Finance, Regional Finance, Group Finance, Internal and External Audit, and internal management in managing CFC finance operations related to fixed assets.Support the finance improvement projects, particularly in relation to reporting automation, system implementation and process improvements.Review all the relevant internal notes, Purchase Requisitions, and request for approvals for Capital Expenditures and ensure that they are in line with the DOA and budgets.Ensure that all future development capital expenditures (Capex) are raised and requested through PMWeb.

The role will ensure that all Cairo Festival Centre tenants adhere to Al-Futtaim Group’s retail standards by conducting assessments, providing guidance, and enabling compliance. It will focus on enhancing tenant performance, driving operational efficiencies, and improving customer experience. By tracking KPIs, the role aims to deliver measurable improvements in commercial value and tenant success.What you will doManage the adherence of all tenants to industry standards and business compliance requirements as specified and directed by Al-Futtaim Trading Company (AFTC).Manage internal and external client expectations, demonstrating evidence of increased commercial value and performance.Identify retail learning and development needs within Cairo Festival Centre (CFC) and provide innovative solutions to create competitive advantages.Maintain systems for collating and reporting on retail development and performance.Maintain a consistent interface with the AFTC Retail Academy to align training and development initiatives.Collaborate with relevant departments to enhance tenant sales and performance by building strategic partnerships.Work closely with the Tenant Relations Admin to ensure all tenant issues are resolved promptly and in line with Al-Futtaim business standards.Ensure the Tenant Manual and Mall contact list are up to date and accessible to all relevant stakeholders.Oversee the distribution of memos and communications from Mall Management, ensuring alignment with Al-Futtaim standards and timely delivery.Develop, utilize, and analyze sales reports to provide an overview of mall performance and key performance indicators (KPIs).

To establish rapport and credibility in assisting customers to purchase the company’s product range whilst at the same time maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.What you will do:Conduct a daily detailed inspection of his assigned area to review the availability and positioning of price labels, product information tags and other communication media.Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.Coordinate with Procurement Executive for information pertaining to stocks in his assigned area.Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care; listen and support them with an attitude based on the IKEA values.Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.Be understanding and sensitive in meeting diverse customers’ needs by initiating and developing effective way of building relationship with the customer thereby establishing trust and confidence.Understand and determine the customers’ requirements, to prepare a pro forma invoice.Maintain contact and advice customers on news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.Suggest means of improving sales to the supervisor as well as determine “slow moving” or “non-selling” items and suggest sales action.Maintain a full display of products via merchandising methods as laid down by the company.Be an ‘expert’ on the product range within HFB.Be aware of developments in the local market by being attentive to information given by customers; be aware on advertising and promotions in the media and make scheduled market visits to maintain the company’s competitive advantage and to advise customers properly.Be up to date with changes in the company’s products range such as new items or changes in existing items; Keep the Sales Manager informed of any customer’s problems/comments on the product range and/or any gaps in the range.

The Finance Manager ensures compliance with accounting standards for Accounts Receivable, oversees the accuracy of revenue, debt provision, and billing entries, and coordinates with the shared services team for posting. The role involves monitoring Accounts Receivable balances, identifying discrepancies, reporting exceptions, and managing security deposit deviations, refunds, credit balances, and unit sale handovers.What you will doReview periodic invoicing and revised billing to CFC clients and tenants related to (rent & service charge)Review the monthly utilities invoicing to CFC clients and tenants.Review tenants’ sales against the audit certificates and calculate turnover.Review Property tax against property tax report and send to shared service team to book the property tax.Prepare all revenue accruals.Approving units’ clearance for unit sales handover and reconcile actual handed over units Vs. actual recognized revenue.Reconcile Lease contracts Vs recognized Revenue.Preparing and calculate post-dated cheques NPV and related Journal entries to be sent to shared service team for recording.Review system workflows (new leases, renewals, amendments, and terminations) and send comments to Financial Controller.Manage internal auditors and external auditors.Prepare and review on monthly basis the aging report, legal and critical cases’ provision for bad debt.Review intermediate accounts (i.e. tenant deposits - other debtor / unearned income / security deposit) for any required adjustments or booking.Respond to line manager’s special assignment.Respond to business and other departments queries and requests for invoices. Proformas invoices and E-invoices.Follow up , highlight and provide prompt solutions for any billing issues related to both ERP system and tax portal for uploading E-invoices.Conduct weekly, month-end, quarter-end and year-end meetings with shared service order to cash team to review closing tasks and ensure to maintain the monthly, quarter and year end closing group and local deadlines.