Accounting & Audit Jobs in Egypt

Overview of the role: Back-office coordinates between Customers, Service Providers, Sales team and Resolution team to ensure last mile services and operations are handled, coordinated, tracked  and fulfilled on time and effeciently. The role of the back office is also to assist the last mile group leader for KPI related reports.What you will do:Ensuring all orders (including add-on orders) requiring last mile services are scheduled accurately based on service date and time.Ensuring all orders (including add-on orders) requiring last mile services are scheduled accurately based on service date and time    Last Mile KPIEnsuring delivery schedules are prepared and coordinated/handed over to the service providers as per agreed timeline and processes with Service Providers    Last Mile KPIEnsuring article received for delivery are checked, labelled and inventory is 100% correct before sending orders to loading bay    Last Mile KPIEnsures all necessary documents are attached to sales order and handed over to the service providers as per the agreed timeline of documents handover.    Last Mile KPIEnsuring completed shipments documents are with PODs (or has been digitally signed by customer) upon receiving from service providers. These should be immediately made available when required    Last Mile KPIEnsure that completed orders are cleared from the system by posting to COMPLETED as per the required timeline in SOP.    Last Mile KPIAssisting service providers for any aftersales and to collaborate with Resolution team for follow ups    Last Mile KPIAssisting Last Mile group leader in gathering data related to last mile and should be tracked and recorded for KPIs consistently    Last Mile KPIEnsures to follow up advance payment and check payment for affected orders from Cash Admin office to be cleared and released in a timely manner    Last Mile KPIEnsure orders sold from the store are consolidated with CU order to ensure one (1) delivery time (UAE market)    Last Mile KPISupport B2B projects with securing the teams with minimal effect to lead time.

What You Will Do:Split your time between Interior Design (ID) and Visual Merchandising (VM) tasks.Assist in creating functional and visually appealing spaces.Collaborate with the team to implement design concepts.Help set up new displays and rearrange existing ones.Conduct market research to stay updated on design trends.Contribute to in-store events and promotions.Ensure designs meet IKEA’s quality standards and brand guidelines.Provide input on improving store layout and customer flow.

We are currently seeking an experienced finance professional to join our Finance Shared Service Center team in the capacity of Accountant - Treasury Back Office.Overview of the roleHandling Day to day treasury back-office functions, including but not limited to bank reconciliations, KYC, cash management and other treasury operation requirements.What you will doAccrued interest accruals bookingLoan instalment repaymentBank reconciliationsPrepare KYC for all companiesBank charges bookingPrepare daily / weekly and monthly cash positionTime Deposits booking and related interest calculationMaintain good relationship with banksMonthly closing and reporting

Overview of the role:The Sales Assistant is responsible for sales generation and delivering a positive customer experience, andfor a variety of operational duties as assigned by the store management team.What you will do:Store SafetyCreates a sparkling clean and organized environment by maintaining store standards and cleanliness.Excellent Customer ServiceCreates a positive first impression for the customer through an energetic attitude and adhering to the dress code.Greets customers immediately upon entering the store with a smile and sincere non-business-likegreeting.Provides customers with current relevant information about the product.Sincerely thank all customers for shopping as they exit the store and invite them back.QualityProvide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrapcleanliness, and attempt to add on to the sale.AdministrativeProvides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.Required Skills to be successfulExtensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.Sound in-depth knowledge of the market, brand positioning and trends.An understanding of the current economic situation impacts of potential threats and competitors.

The role is responsible for overseeing the Commercial Management Services Department, ensuring the successful delivery of a defined program of works for a mixed-use development. This involves managing project timelines and budgets in alignment with Group Policies, optimizing the efficient utilization of investment funds for asset creation, development, and seamless handover to end users.What you will doCommercial Management Services: Oversee and provide commercial management support for an Al Futtaim Group Real Estate (AFGRE) program of works (CFC).Leadership & Team Direction: Manage and direct the Programme Commercial Manager and Portfolio Commercial Managers to ensure effective commercial advisory services to the AFGRE team.Procurement Strategy: Develop and implement procurement strategies for projects and consultancy services, ensuring alignment with time, quality, and cost requirements of the development plan.Claims & Disputes Management: Oversee the resolution of claims and disputes, leveraging both internal and external resources based on complexity, claim size, and available expertise, while ensuring compliance with contractual terms and timelines.Commercial Advisory: Provide strategic commercial advice to Design Management and Development Divisions to mitigate risks, achieve best value, and maximize investment returns.Contract Management: Manage the development, maintenance, and updates of Standard Form Contracts, ensuring alignment with Group Legal and adherence to risk allocation policies.Oversee the preparation of project-specific contract documentation.Cost & Budget Reporting: Lead the monthly production and review of cost and budget reports in collaboration with Portfolio Managers, identifying risks and ensuring active cost management.Supervise pre- and post-contract Quantity Surveying Services, including cost estimating, monthly accounts, budget forecasting, claims analysis, and final account settlements.Insurance & Risk Management: Monitor and maintain comprehensive development-wide insurance policies for construction works, including Professional Indemnity, Contractors All Risk, Third Party, and other contractual insurance requirements.Governance & Compliance: Develop and maintain internal approval processes in accordance with Group Policies and Delegation of Authority.Manage the Delegation of Authority, ensuring clarity and compliance across all commercial operations.Administrative Oversight: Provide leadership and direction to the Commercial Management Services Administration Team to ensure smooth commercial operations.Cost Management Services: Guide the Cost Management Services Team in tracking and managing payments, contract approvals, and budget approvals.Cross-functional Collaboration: Establish and maintain interfaces with the Project Planning Services Team to ensure alignment between commercial and planning functions.

Secure that the graphic standards that are implemented in the IKEA store are in line with the IKEA manuals.What you will do:Operational:Execute graphic solutions to communicate IKEA product features in-store, ensuring consistency with IKEA’s visual identity, trademark, and pricing.Perform regular checks on graphic displays to ensure accurate translations and standards.Implement graphic communication (e.g., signage, posters, office furnishings) in sales and non-customer areas to align with IKEA standards.Maintain brand identity, tone of voice, sustainability, and customer guidance in-store.Plan, implement, and follow up on store projects based on briefs from the Com&In team.Partner with the ComIn team to align with business and ComIn calendar.Commercial:Implement changes to graphic solutions in line with the commercial calendar and activities.Deepen knowledge of IKEA’s graphic communication standards and continuously improve skills.Stay informed on competitors’ activities, local market trends, and customer preferences to enhance store communications.Collaborate with the marketing team to deliver effective campaigns and activities.

To support the HRBP on the implementation of the People & Culture initiatives, while being a trusted advisor to all coworkers and managers on the store.What you will doProvide HR & admin support to the store management, including documentation & approval process, as per HRBP guidance and policies.Work closely with HRSS team to ensure new joiners’ user and email accounts are created and shared with their line managers upon joining.Planning the joining formalities for all new joiners, induction sessions with the relevant dept. Uniform distribution, desk assignment. Etc.Responsible for the Uniform stock management, making sure the store always have sufficient numbers to cover current & future needs.Follow up on Probationary Reviews (1 month, 3 months and 5 months) & contract renewals to ensure they are done on time and file the probationary forms in the store HR office in order to be easy to retrieve, in liaison with HRSS team.Consolidate payroll and leaves reports on monthly basis by reviewing the Store exceptions on a daily basis.Overall responsibility for keeping record of the attendance levels, overtime, turnover %, Sick leaves, Nationality mix, recruitment tracker, turnover and holiday in the Store.Support the store management team and HRBP in coordinating Casual employees hiring, contracts and payroll management (Invoices) with the outsourcing partner.Assist the HRBP with specific HR related projects and participate in functional & cross-functional initiatives to build a high-performing organization aligned with the business strategy & leadership goals.Work closely with the HRBP on employees’ engagement activities and organize social events for the co-workers and the annual party.Support the smooth operation of the store departments such as maintaining records for disciplinary meetings, files, taking minutes of the disciplinary meetings in the absence of the HRBP, preparing “Coworker of the month/year certificates”., vouchers, etc.Ensure that all store stationery/supplies are reviewed regularly and are adequately stocked in the store as well as order supplies for the store office on a regular basis.

This position supports the Financial Planning & Analysis (FP&A) function for the RESICOMM+ businesses, playing a key role in driving strategic decision-making. The role is responsible for managing the financial planning and analysis cycle, including budgeting, forecasting, reporting, and analysis. Additionally, it involves close collaboration with cross-functional teams and Regional Finance to fulfill reporting requirements.What you will do:Work with the various finance teams to deliver accurate monthly accounting close and balance sheet integrity through close monitoring and analysis of accounts.Compile monthly reporting packages to support CFC business reviews.Conduct a detailed financial analysis of the different financial cycles (i.e. sales, leasing, working capital, loans, etc..) and support the Finance Manager to present the findings to the management and ensure that any actions driven by the findings take place.Prepare CFC project funding and establish a control mechanism for cash flow.Coordinate with Treasury on the management and operation of project financing.Support the development of the annual budget, including the P&L, balance sheet, and 5-year strategic plan.Prepare rolling forecasts for projects, incorporating new information and adjustments as needed.Develop cash flow forecasts for the entire project, reflecting surpluses or funding needs based on the development plan.Support the Financial strategic direction of the CFC RESICOMM+ business through monthly review and variance reporting and improvement initiatives.Develop reports and schedules as required for external and internal purposes to ensure that any business decision is backed up with the right financial data.Act as a key player between CFC RESICOMM Business Teams, Local Finance team, Shared Services Finance, Regional Finance, Group Finance, and internal management in managing CFC finance reporting and analysis needs.Support the finance improvement projects, particularly in relation to reporting automation, system implementation, and process improvements.

Secure that the graphic standards that are implemented in the IKEA store are in line with the IKEA manuals.CommercialSet goals for communication in the store with Com&In manager according to business calendarBe the custodian to sustainability, customer guidance and ways to shop in the storePlan, implement and follow up all projects in the store based on work briefs developed by Com& In teamDeliver high quality graphic solutions throughout the storeEnsure that all graphic communication supports the IKEA visual Identity, IKEA trademark and IKEA pricing as described in the IKEA manualsMaintain a high level of know how regarding the software and hardware used to produce all graphic communicationEnsure adequate supply of tools and material with environmental awarenessOperationalGet involved in other projects relating to activities that are carried out in the storeThis may include rebuilding business area, based on feedback from range relating to changed priorities, or poor performance of the area.Assist Visual Merchandisers and the Interior Designers as and when required, in projects or activities that are planned for the storePeople Management & DevelopmentCreate plan and goal to have high competency among the team and build a strong team that Is based on teamworkEnsure that all graphic designers have receive the necessary training in safety and security aspects related to the use of this equipment so they are able to follow the rules and regulations and prevent accidents.Make sure all graphic designers have been properly trained including development programs to secure the store performance and succession needs.Be involved in the recruitment of the graphic designers; ensure the vacancies are filled as soon as they arise and the right candidates are hired in the vacant positionsEnsure positive results in the employee survey and taking action in the areas where the satisfaction is lowTrain one GD to become successor

As the Community & Property Manager, you will be at the forefront of managing residential campuses, serving as the primary representative of the developer. Your leadership will be crucial in enhancing community experiences and optimizing property operations from an asset management perspective. You will be responsible for supervising community services, ensuring operational excellence, and fostering a vibrant, engaged resident community.In this strategic role, you will focus on client satisfaction, community development initiatives, and leading a team of property coordinators to uphold high standards. Your contributions will drive operational efficiency, enhance resident engagement, and ensure compliance with all regulatory, legal, and financial requirements.What you will do:Manage community facilities and services, ensuring adherence to operational standards and the delivery of high-quality soft and hard services.Oversee financial performance in Community Services, including the implementation of a transparent and effective service charge model for residential projects.Ensure all activities are compliant with relevant laws and regulations to mitigate risks and minimize liabilities.Oversee the development and implementation of key documentation, such as community rules and regulations, and homeowners’ guidelines, to ensure a seamless and well-supported client journey within the communityResearch and continuously evaluate Community Services against international and local market leaders to ensure best practices and implement strategies to enhance occupancy rates through effective community initiatives.Build and maintain strong relationships with residents to improve satisfaction and increase community involvement.Lead and develop a team of property coordinators, fostering a culture of excellence, continuous improvement, and community-focused service.

This position supports the Financial Planning & Analysis (FP&A) function for the RESICOMM+ businesses, playing a key role in driving strategic decision-making. The role is responsible for managing the financial planning and analysis cycle, including budgeting, forecasting, reporting, and analysis. Additionally, it involves close collaboration with cross-functional teams and Regional Finance to fulfill reporting requirements.What you will do:Work with the various finance teams to deliver accurate monthly accounting close and balance sheet integrity through close monitoring and analysis of accounts.Compile monthly reporting packages to support CFC business reviews.Conduct a detailed financial analysis of the different financial cycles (i.e. sales, leasing, working capital, loans, etc..) and support the Finance Manager to present the findings to the management and ensure that any actions driven by the findings take place.Prepare CFC project funding and establish a control mechanism for cash flow.Coordinate with Treasury on the management and operation of project financing.Support the development of the annual budget, including the P&L, balance sheet, and 5-year strategic plan.Prepare rolling forecasts for projects, incorporating new information and adjustments as needed.Develop cash flow forecasts for the entire project, reflecting surpluses or funding needs based on the development plan.Support the Financial strategic direction of the CFC RESICOMM+ business through monthly review and variance reporting and improvement initiatives.Develop reports and schedules as required for external and internal purposes to ensure that any business decision is backed up with the right financial data.Act as a key player between CFC RESICOMM Business Teams, Local Finance team, Shared Services Finance, Regional Finance, Group Finance, and internal management in managing CFC finance reporting and analysis needs.Support the finance improvement projects, particularly in relation to reporting automation, system implementation, and process improvements.

To support the HRBP on the implementation of the People & Culture initiatives, while being a trusted advisor to all coworkers and managers on the store.What you will doProvide HR & admin support to the store management, including documentation & approval process, as per HRBP guidance and policies.Work closely with HRSS team to ensure new joiners’ user and email accounts are created and shared with their line managers upon joining.Planning the joining formalities for all new joiners, induction sessions with the relevant dept. Uniform distribution, desk assignment. Etc.Responsible for the Uniform stock management, making sure the store always have sufficient numbers to cover current & future needs.Follow up on Probationary Reviews (1 month, 3 months and 5 months) & contract renewals to ensure they are done on time and file the probationary forms in the store HR office in order to be easy to retrieve, in liaison with HRSS team.Consolidate payroll and leaves reports on monthly basis by reviewing the Store exceptions on a daily basis.Overall responsibility for keeping record of the attendance levels, overtime, turnover %, Sick leaves, Nationality mix, recruitment tracker, turnover and holiday in the Store.Support the store management team and HRBP in coordinating Casual employees hiring, contracts and payroll management (Invoices) with the outsourcing partner.Assist the HRBP with specific HR related projects and participate in functional & cross-functional initiatives to build a high-performing organization aligned with the business strategy & leadership goals.Work closely with the HRBP on employees’ engagement activities and organize social events for the co-workers and the annual party.Support the smooth operation of the store departments such as maintaining records for disciplinary meetings, files, taking minutes of the disciplinary meetings in the absence of the HRBP, preparing “Coworker of the month/year certificates”., vouchers, etc.Ensure that all store stationery/supplies are reviewed regularly and are adequately stocked in the store as well as order supplies for the store office on a regular basis.

The primary focus of this role is to oversee all aspects of retail tire sales, ensuring sufficient stock levels, optimal pricing strategies, effective marketing campaigns, and continuous dealer support.What you will do:   •    Inventory Management: Collaborate with the supply chain and local tire shops/franchised independent workshops to maintain sufficient inventory levels to meet sales demands•    Pricing Strategy: Monitor market conditions and adjust pricing to ensure competitiveness and profitability•    Marketing Optimization: Ensure marketing spending is maximized for efficiency and impact, overseeing the successful execution of campaigns•    Dealer Relations: Conduct daily/weekly visits to Toyo dealers across all governorates to address issues and build strong relationships. Provide regular reporting to management on dealer performance•    Campaign Management: Execute and monitor planned marketing campaigns; track results, and provide timely reports to management•    Technical Support: Maintain consistent communication with TOYO to ensure timely receipt of technical and product support•    Training: Develop and implement training programs for branch and dealer teams•    Team Management: Manage, train, mentor, and motivate a team of retail sales representatives

nsure a safe, secure, clean and functional environment for our visitors and co-workers by maintaining the buildings HVAC, Mechanical, Electrical, Plumbing, Operating Assets and Systems and Non-selling furniture, Interior and exterior “In Shape As New” to promote the image and brand of IKEA.What you will do:نفيذ أعمال الصيانة والإصلاح العامة للحفاظ على المتجر بحالة "كالجديد" وفقًا لعملية الصيانة المخططة. تشخيص ومعالجة الإصلاحات الطارئة والوقائية والتفاعلية للأصول والمعدات والمرافق.Perform general building maintenance and repairs to keep the store in “Shape as New” as per the planned maintenance process. Diagnose and address emergency, preventive, and reactive repairs for building assets, equipment, and facilities.إكمال أوامر العمل وإجراء الصيانة الوقائية الدورية وفقًا لجدول الصيانة المخططة (PPM). صيانة وإصلاح الأنظمة والمعدات التالية:Complete work orders and conduct routine preventive maintenance as per the PPM schedule. Maintain and repair the following systems and equipment:أنظمة التهوية والتكييف (HVAC, FAHU, AHU) والميكانيكية والطاقة (UPS, FCU, VFD)Mechanical, HVAC, FAHU, AHU, UPS, FCU, VFD systemsالأنظمة الكهربائية والسباكةElectrical & Plumbingالأجهزة، السلالم المتحركة، المصاعدAppliances, Travellators, Escalators & Elevatorsالسلالم، الدرابزين، الأرضيات (بلاط، سجاد، فينيل)Stairs, Railings, Flooring (Tiles, Carpets, Vinyl)الأسقف والمزاريب والإضاءة (داخلية/خارجية)Roofing, Gutters, Lighting (Interior/Exterior)تجهيزات وأجهزة الغازGas fixtures & appliancesالأبواب، النوافذ، الأقفال، أنظمة مكافحة الحريق والإنذارDoors, Windows, Locks, Fire Safety & Alarm Systemsأنظمة إدارة المباني (BMS)، برنامج SISAN (الحفاظ على المتجر بحالة جديدة)Building Management Systems (BMS), SISAN (Store In Shape As New)أعمال الصيانة العامة (مدنية ونجارة)General handyman work (Civil & Carpentry)المساعدة في إعداد المواصفات ونطاق العمل للمقاولين الخارجيين. استخدام الأدوات المتخصصة مثل كاميرات التصوير الحراري وأجهزة القياس المتعددة. متابعة مخزون قطع الغيار وطلب التوريد عند الحاجة. التنسيق مع مزودي الخدمة الخارجيين لتنفيذ مهام الصيانة. ضمان الامتثال لإرشادات السلامة وتعزيز نهج الخدمة.Assist in preparing specifications and scopes of work for external contractors. Use specialized tools such as thermal imaging cameras and multi-meters. Monitor spare parts inventory and request replenishment as needed. Coordinate with external service providers for maintenance tasks. Ensure compliance with safety guidelines and foster a service-oriented approach.

Responsible to secure that the visual expression of the store is in line with the IKEA manuals so the IKEA Concept is fully implemented.What you will doResponsible for securing that the visual expression of the store is in line with the IKEA manuals so the IKEA Concept is fully implementedPlanning and coordinating the execution of compact, accessory shops, shop windows, activity podiums, perimeter breaks, self-serve, Swedish Food Market and Exit Café displays in the IKEA.Ensuring the integrity of the IKEA concept and brand by following IKEA manuals to produce functional home furnishing solutions within the store.Ensuring in co-operation with the Visual merchandising leader that functional and inspirational display solutions are in line with running commercial activities.Together with the Sales and In-Store Logistics teams, implementing the projects or daily sales steering activities efficiently with the use of IKEA display solutions, communication and sales methods.Supporting the planning and implementation of the store commercial calendar.Ensuring cost-effective, safe and environmentally friendly display solutions implementation in line with local legislation.Resourcing and maintaining a detailed knowledge of home furnishing solutions within the local market.

Secure that the graphic standards that are implemented in the IKEA store are in line with the IKEA manuals.What you will doSet goals for communication in the store with Com&In manager according to business calendarBe the custodian to sustainability, customer guidance and ways to shop in the storePlan, implement and follow up all projects in the store based on work briefs developed by Com& In teamDeliver high quality graphic solutions throughout the storeEnsure that all graphic communication supports the IKEA visual Identity, IKEA trademark and IKEA pricing as described in the IKEA manualsMaintain a high level of know how regarding the software and hardware used to produce all graphic communicationEnsure adequate supply of tools and material with environmental awarenessGet involved in other projects relating to activities that are carried out in the storeThis may include rebuilding business area, based on feedback from range relating to changed priorities, or poor performance of the area.Assist Visual Merchandisers and the Interior Designers as and when required, in projects or activities that are planned for the storeCreate plan and goal to have high competency among the team and build a strong team that Is based on teamworkEnsure that all graphic designers have receive the necessary training in safety and security aspects related to the use of this equipment so they are able to follow the rules and regulations and prevent accidents.Make sure all graphic designers have been properly trained including development programs to secure the store performance and succession needs.Be involved in the recruitment of the graphic designers; ensure the vacancies are filled as soon as they arise and the right candidates are hired in the vacant positionsEnsure positive results in the employee survey and taking action in the areas where the satisfaction is lowTrain one GD to become successor

To lead end to end recruitment process for specific set of businesses or Business Unit, ensuring that Hiring Manager, Candidate and Stakeholder experience is delivered at highly satisfactory levels. To also be accountable for maintaining KPIs and SLAs in accordance with group standards and ensuring that all recruitment efforts are delivered in accordance with BU and group principles, following the stablished methodology for each of the positions.What you will do:Support the business unit during manpower planning and schedulingContribute to the development of a Hiring Plan for different brands to fulfil budgeted manpower requirementsProvides proactive insights to what the market looks like during the strategic planning stageManage end to end sourcing solutions (attract, source, select and integrate) through understanding business needs and growth plans.Drive a proactive fulfilment of manpower business requirements through developing extensive network in the market.Develop relationship with external talent to ensure a proactive approach towards business talent acquisition pipeline.Support business units with appropriate assessment tools to attract, source and select the right talent.Facilitate and record activities and results and ensure results are used in a comparative fashion to guarantee merit-based decisions are taken on candidatesEfficiently use different tools such as ATS, social media, job boardsPlan and conduct assessment centers/ open days to identify suitable candidates for the businessPlan and develop Talent Pools for the business in order to meet the requirements of the Hiring PlanUse the right interviewing skills to match candidates' profiles with business requirementsEnsure right referencing is completed before selecting the final candidateManage offers and ensure they are in line with business manpower budgets and internal total rewards policiesEnsure SLAs are adhered to and processes followed for all rolesReview SLAs and processes with business units regularly

In this role, we are looking for someone who will support the Finance Control for our Real Estate Fixed Assets, playing a vital role in driving strategic decision-making for the company. The candidate will be responsible for overseeing all financial aspects of real estate development projects. The Candidate will partner with cross-functional teams, Regional Finance and Group Finance to ensure alignment with financial goals and objectives. The candidate will act as a business Co Pilot assisting the Financial Controller and relevant Asset Development Business Departments on the daily operations, decision making, strategic business planning, and monthly management meetings and business reviews.The ideal candidate would be commercially oriented, process-oriented, possess excellent staff & task managerial skills, natural leader, pay close attention to detail, ensure compliance with Laws and Policies and have analytical thinking skills. This includes close interactions with the leadership team on a continuous basis. Additionally, this role will require knowledge and experience of accounting standards, real estate operations, and Egypt real estate laws and guidelines.What you will do:Work with the various finance teams to deliver accurate monthly accounting close and balance sheet integrity through close monitoring and analysis of accounts.Compile monthly reporting packages to support CFC business reviews.Review monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close).Conduct and present a detailed financial analysis of the different Real Estate Development needs to ensure that any actions driven by the findings take place.Fixed Asset ManagementReview monthly closing procedures and accrual bookings for accuracy (Pre-Close, During Close and Post-Close).Ensure the accuracy and substantiation of fixed asset balances.Monitor project performance against approved budgets and identify potential variances.Capitalize completed fixed asset projects.Ensure compliance with fixed asset policies and procedures.Assist management with the handover of completed projects from asset development to asset management teams.Advise on CFC projects funding and establish control mechanism of cash flow.  Coordinate with Treasury on the management and operation of projects financing.Monitor the economy across the region with a focus on Egypt Real Estate Development and advise the business on updates, risks, and opportunities.Business SupportPrimary interface between Real Estate Development Business Teams, Local Finance team, Shared Services Finance, Regional Finance, Group Finance, Internal and External Audit, and internal management in managing CFC finance operations related to fixed assets.Support the finance improvement projects, particularly in relation to reporting automation, system implementation and process improvements.Review all the relevant internal notes, Purchase Requisitions, and request for approvals for Capital Expenditures and ensure that they are in line with the DOA and budgets.Ensure that all future development capital expenditures (Capex) are raised and requested through PMWeb.

Overview of the role: To provide support to Health & Safety department in daily operations.What you will do:Oversee daily operations of soft services, including cleaning, housekeeping, and contract management.Ensure compliance with health, safety, hygiene, and statutory regulations.Drive IKEA employee engagement and participation.Identify and recommend additional service opportunities and improvements.Implement innovations and efficiencies in cleaning services.Manage budgets, control expenditures, and forecast costs.Monitor and report performance, ensuring KPIs and SLAs are met/exceeded.Supervise waste management and develop service improvement plans.Ensure vendor compliance with IKEA procedures.Seek technical expertise when needed to follow correct procedures.Conduct audits and safety awareness initiatives, including bi-weekly safety conversations.Lead, coach, and develop employees and third-party contractors.Organize and participate in monthly and quarterly subcontractor review meetings.

Overview of the roleProvide an efficient Customer Chanel for Customer feedback through assisting customers in a friendly and professional manner with all calls coming into IKEA Hotline, whether inquiries, suggestions or Complaints. Log all feedback onto CRM system and send necessary feedback to relevant Departments.What you will doCustomerAttends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs.Route calls to relevant Departments and follow-up where necessary.Handles customer complaint professionally and responds with efficient solutions and escalates where necessary.Briefs the Duty Manager on complaints that require management assistance.Enters feedback from all calls onto CRM system for building of knowledgebase.Generate daily Call Center reportsOperationalOperates the store paging and music system.Ensures awareness of all emergencies and evacuation procedures and list codes for announcement purposesDeals with internal operator issuesEnsure all system procedures are adhered to as per policy / procedureMakes announcements in English and Arabic and pages the relevant person the visitor or co-workers have asked to see.

To proactively integrate the retail ‘communicating & selling’ processes with the ‘supplying’ processes at store level.  To support the strong alignment between supply and demand needed to secure agreed service level at lowest cost.  To ensure an efficient logistics operation in the external warehouse and store.OperationalFocus on stock availability, minimizing shortages, and optimizing goods flow between warehouses and stores.Ensure efficient warehouse operations, including storage, handling, and compliance with IKEA standards.Oversee import logistics, including documentation, customs clearance, duty payments, and transportation coordination.Handle warehouse capacity planning, replenishment processes, and damage control.CommercialBuild relationships with local authorities and third-party logistics partners.Contribute to overall sales by securing stock availability and optimizing warehouse productivity.Develop business plans and implement logistics strategies in alignment with commercial goals.FinancialMonitor goods flow to achieve profit and loss goals.Coordinate cost control and budgeting activities for logistics operations.Ensure financial accountability for claims, import-related expenses, and process efficiency.PeopleProvide guidance, coaching, and training to the logistics team.Create a strong IKEA culture, focusing on diversity, trust, and open communication.Implement succession planning and personal development programs for team members.Compliance and SafetyEnsure all operations meet global/national standards, including health, safety, and environmental protocols.Utilize standardized systems and working methods to achieve compliance.

Join IKEA’s dynamic team as an intern and gain hands-on experience in Visual Merchandising (VM) & Interior Design (ID). This internship offers a unique opportunity to work on real projects, develop practical skills, and contribute to our creative processes. You must attend at least 4 weeks full-time, with a possibility for extension based on business needs and candidate availability.Visual Merchandising/Interior Design (VM/ID):Spend half of your time on ID tasks and the other half on VM tasks.Assist in creating visually appealing and functional spaces.Collaborate with the team to implement design concepts.Participate in setting up new displays and rearranging existing ones.Conduct market research to stay updated on current design trends.Help in planning and executing in-store events and promotions.Ensure that all designs meet IKEA’s quality standards and brand guidelines.Provide input on improving store layout and customer flow.Required Skills to be successfulAbility to engage in physical tasks.Strong commitment and passion for design and visual merchandising.

To assess, enable, and provide assurance that all Cairo Festival Centre tenants adhere to the Al-Futtaim Group specified retail standards.  And, in so doing, confirming that a measurable increase in commercial value and performance is evident. Ensure the customer experience is positive throughout every touchpoint of the customer journey.What you will do:Manage the adherence of all tenants to industry standards and business compliance requirements.Manage internal and external client expectations demonstrating evidence of increased commercial value and performance.Identify retail learning and development needs within the CFC, providing innovative solutions that create competitive advantages.Maintain systems for collating and reporting on retail development and performance.Manage projects to meet key objectives that drive the performance of tenants.Implement initiatives to improve customer satisfaction scores (e.g., surveys, feedback mechanisms).Ensure the Customer Experience is in line with the current demand.

Assist in maintaining the IKEA Store and to keep facilities in a safe operating condition, maintaining a preventative maintenance program and resolving immediate operational and/or safety concerns. Support the operations department ensuring that customers are provided with the highest possible service level (in line with IKEA standards) to achieve the pre-defined yearly sales targets. Conduct all business in accordance with company policies and procedures.What you will do:Ensure IKEA property is safe and take immediate action to correct hazards.Schedule and perform routine preventive maintenance on all equipment.Prepare specifications for work done by external contractors and liaise with them daily.Develop and implement contractor management procedures, ensuring proper briefings.Monitor health & safety compliance of maintenance staff and contractors.Diagnose and conduct daily maintenance and repairs on:Electrical, plumbing, HVAC, FAHU, AHU, UPS, FCU, VFD systemsAppliances, travellators, escalators, elevatorsStairs, railings, flooring, roofing, guttersLighting, gas fixtures, fire alarms, BMS systemsDoors, windows, locks, shutters, sliding glass doorsMaintain inventory of spare parts and consumables, restocking as needed.Track and analyze KPIs, identifying actions to meet performance targets.Control costs by promoting lean, efficient work practices.Ensure the maintenance team is fully trained in preventive and reactive maintenance.Plan and schedule maintenance coverage, aligning with peak and non-peak sales periods and annual leave.

To establish rapport and credibility in assisting customers to purchase the company’s product range whilst at the same time maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.What you will doConduct a daily detailed inspection of his assigned area to review the availability and positioning of price labels, product information tags and other communication media.Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care; listen and support them with an attitude based on the IKEA values.Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.Be understanding and sensitive in meeting diverse customers’ needs by initiating and developing effective way of building relationship with the customer thereby establishing trust and confidence.Understand and determine the customers’ requirements, to prepare a pro forma invoice.Maintain contact and advice customers on news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.Suggest means of improving sales to the supervisor as well as determine “slow moving” or “non-selling” items and suggest sales action.Maintain a full display of products via merchandising methods as laid down by the company.Be an ‘expert’ on the product range within HFB.Be aware of developments in the local market by being attentive to information given by customers; be aware on advertising and promotions in the media and make scheduled market visits to maintain the company’s competitive advantage and to advise customers properly.