To proactively integrate the retail ‘communicating & selling’ processes with the ‘supplying’ processes at store level.  To support the strong alignment between supply and demand needed to secure agreed service level at lowest cost.  To ensure an efficient logistics operation in the external warehouse and store.

Operational

• Focus on stock availability, minimizing shortages, and optimizing goods flow between warehouses and stores.
• Ensure efficient warehouse operations, including storage, handling, and compliance with IKEA standards.
• Oversee import logistics, including documentation, customs clearance, duty payments, and transportation coordination.
• Handle warehouse capacity planning, replenishment processes, and damage control.

Commercial

• Build relationships with local authorities and third-party logistics partners.
• Contribute to overall sales by securing stock availability and optimizing warehouse productivity.
• Develop business plans and implement logistics strategies in alignment with commercial goals.

Financial

• Monitor goods flow to achieve profit and loss goals.
• Coordinate cost control and budgeting activities for logistics operations.
• Ensure financial accountability for claims, import-related expenses, and process efficiency.

People

• Provide guidance, coaching, and training to the logistics team.
• Create a strong IKEA culture, focusing on diversity, trust, and open communication.
• Implement succession planning and personal development programs for team members.

Compliance and Safety

• Ensure all operations meet global/national standards, including health, safety, and environmental protocols.
• Utilize standardized systems and working methods to achieve compliance.