Jobs in Manufacturing companies, Egypt

Purpose of the JobMonitor performance metrics for logistics, transportation and warehousing, along with documentation required to ensure customers' deliverables are met.Job Description• Adhere to Customer Service Policies and Procedures to maximize customer satisfaction.• Manage daily customer complaints and ensure timely resolution.• Manage the Global Case System and make sure all customer inquiries/requests are met.• Liaising with customers and frontline, to identify areas for improvement and make recommendations for service improvement and implementing those improvements.• Manage shipment in and out movement through warehouse management system and other systems if required.• Preparing of documents for in and out movement.• Coordinate daily activity to track location and movement of inventory• Provide reports to internal and external customers as required.• Works closely with providers to assure efficient and effective execution of defined processes and goods transportation.• Organizes and maintains hard copy and electronic documentation supporting order fulfillment.• Verifies inventory locations and availability for shipment against requirements specified in purchase orders.• Ensures that goods are shipped in the most timely and efficient manner according to documented processes.Job Requirements - Experience and Education• Bachelor s degree in business or related fields.• English Language Proficiency.• Computer Proficiency: MS office Applications (Word, Excel, Power Point & Outlook).• 1-2 years of relevant experience.• Strong communication skills and interpersonal skills.• Ability to manage difficult or angry customers.• Strong Time management Skills and Problem-solving skills.• Business writing skills (responses to customers, procedures, standards etc ).

Posted 4 months ago

Purpose of the JobJob DescriptionJob Responsibilities:• Handle the cash and checks and ensure proper issuance of receipts and documentation of incoming and outgoing cash.• Prepare daily petty cash report to be sent and signed by the accounting manager.• Prepare the daily cash flow report and send it to the management.• Update the accounting manager and the Credit officer of retained/dishonored checks to ensure proper follow up.• Ensure issuing receipts when payments are received• Ensure that the receipts are issued by serial numbers to ensure legitimacy.• Receive receipt vouchers for collected cash, check and post-dated checks.• Consolidate all received receipt vouchers into one main receipt and submit to accountant to ensure smooth transition.• Generate the daily transaction report and perform cash count to reconcile with submitted report.• Adhere with company compliance, HSSE and any related corporate policies and standards.• Maintain and ensure accurately updating the financial system with all cash & checks transactionsJob Responsibilities - Experience and EducationJob requirements:• 0-1 year Experience• Bachelor degree in Accounting or any relevant field• Flexibility to work in rotational shifts• Good English CommunicationWork location: 6th of October Industrial zoneLeadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkills

Posted 7 months ago

Purpose of the JobAssisting the security manager in planning, coordination, organization, staff supervision and quality controls for the security operation in order to protect visitors, staff, assets (tangible and intangible).Job Description• Ensure that the security operation runs strictly in line with the security standards and policies of Aramex to protect the customer assets/shipments.• Take an active role in guaranteeing the safety of any customer operating or visiting Aramex facility.• Initial registration, investigation and conclusion of security incidents reported so that customer can be fully and accurately informed by the concerned management concerning any asset losses.• Implementing control measures resulting from security case investigations which will result in better securing customer assets.• Reporting and responding to any unsafe activity around the facility which could harm a customer or an employee.• Helping to manage all security guards providing protection for people (staff/customers) at Aramex facilities. Ensuring that they are following all necessary procedures put in place to provide a secure working environment for all people done by both supervisors.• Ensure all staff under your supervision are trained to deal with emergency situations and document cases with HR team.• Implement all security and safety measures to provide optimal security and safety for all people involved within Aramex operations.• Develop and maintain good working relationships with the related people in local authorities e.g. civil defense and local police.• Initial registration, investigation report and conclusion of incidents and/or accidents reported it s done by the supervisor.• Scrutinize the work permit for any deficiency and notify the same to CCTV Controller to appoint security guard to monitor the work activities Monitoring the CCTV controllers, X-ray operators and Security Guards to ensure that they are performing their tasks properly in order to ensure people are protected 24/7 from any suspicious & unsafe activity.• Maintain required documentations, operational checks and reports for HSE management system to comply with OHSAS 18001/2007, ISO 14001/2004 standards, including corrective and preventive measures.• Assist in developing and implementing field location emergency response procedures and evacuation plans.• Assist with the implementation of Job Safety Analyses and inspect job site activities during particularly hazardous work situations.• Ensure all non-routine jobs, maintenance, work at height and high-risk jobs are carried out only after obtaining valid work permit.• Report any CCTV malfunction directly to concerned management for immediate rectification.Job Responsibilities - Experience and Education• Bachelor's degree in any related field• 3-5 Years of experience in security operations (Industrial experience is preferred)• Certifications ( Security management systems - CCTV Operation - Emergency Response Management - First Aid - Fire Fighting)• MS Office tools proficiency• Good Communication Skills and Presentation Skills,• Strong Conflict resolution and Negotiation Skills.

Posted 8 months ago

Job Description• Provide legal advice on labor and employment related matters in alignment with the Global Employee Relations Manager.• Draft, review, negotiate and update all employment agreements, contracts, offer letters, termination of employments letters/agreements in line with the local law and regulations.• Conduct research and analysis of legal problems and present the same to the Legal and Human Resources department• Ensures compliance with local laws pertaining to employment such as but not limited to discrimination, human rights, healthcare regulations, safe place, etc.• Deals with grievances and employee concerns as they relate to HR matters• Listens to employees concerns, issues and complaints; addresses them to encourage a supportive atmosphere and to resolve them in a way to protect general interests of all parties.• Performs investigations regarding allegations on various employee cases and dispute resolution, advising on outcomes, conclusions and next steps.• Acts as the employee guardian, ensuring that disciplinary procedures are being run fairly and in full respect of the employee.• Provides advice and coaching to the HR Department and managers in best employee relations practices and strategies for effectively managing employee issues and grievances, especially in challenging situations.• Develops and delivers employee relations training as needed.• Acts as an unbiased third party to address and resolve workplace conflicts in a positive and balanced manner that benefits all parties and promotes healthy working relationships.• Take initiatives related to employee relations management and make recommendations to management as necessary.• Handles HR compliance audits, implements corrective actions, and guides the business using insights to reduce HR non-compliance cases.• Act as the Values ambassador; the face and voice of our company values, effectively promote the company values within the workplace, peer groups, social gatherings, etc. Effectively contributes in having employees demonstrating their commitment and loyalty to Aramex• Support and execute organizational health and engagement initiatives• Ensure that all Local HR policies and procedures are developed, implemented and maintained and are regularly reviewed and continue to reflect both up-to-date employment law and best practices• Ensure accurate and timely release of the monthly payroll.Job Responsibilities - Experience and Education• Bachelor s Degree in Law, Business Administration, HR Management or any other related field.• 3 to 5 years of experience in a similar position.• Extensive knowledge in the local labor law• Strong command of English, written and spoken• Strong ethics, integrity and confidentiality, with the ability to stand up for what is right.• Strong communication, with a focus on probing skills, active listening, ability to empathize and verbalise a clear message.• Ability to present information and negotiate with employees and managers from different levels.• Analytical thinker, solution oriented and unbiased decision maker.• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.• Structured logical thinker.• Ability to collaborate across functions, and work in an inclusive mannerLeadership BehaviorsBuilding Outstanding TeamsCollaborate & break silosExecution & AccountabilityExternal focusGrowth mindsetInclusionInnovationSetting a clear directionSimplificationSkillsInterpersonal SkillsStrategic ThinkingProblem SolvingConflict ResolutionData AnalysisCross Functional Relationship ManagementProject ManagementTeamworkTeam Collaboration

Posted 8 months ago

Job Description• Develop and maintain an effective relationship with existing customers• Communicate and coordinate with internal and external parties to ensure timely action to the customer• Monitor operations team members to ensure that the full both of inbound & outbound cycles are done in using safe practices• Manage schedule and shifts of all the team members to ensure the availability of adequate staffing• Prepare and control inbound & outbound performance analysis for the warehouse staff• Insure KPIs are met for both of IN and OUT shipments• Assist ad hoc project as assigned• Oversee the receipt, storage, and distribution of products, materials, and equipment.• Conduct regular inventory audits and reconciliations.• Implement and maintain inventory control systems to track and manage stock levels.• Ensure compliance with company policies and safety regulations.• Conduct regular safety audits and training sessions for warehouse staff.• Investigate and report on incidents or accidents, implementing corrective actions as needed.Job Responsibilities - Experience and Education• BAin logistics,supply chain management, engineering or related disciplines;• 2-3 years of relevant working experience in 3PL company Piece picking operation & E-Commerce industry is a plus• Good command of written and spoken English• Computer literate, proficient in MS Office (Excel, PowerPoint);• Good communication and proactive to get the job done timely and accurately;• Analytical skills• Team player and able to manage priority under stress and deadline• Ability to work independently with minimum supervisionWork Location: 6th of October Industrial ZoneLeadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkills

Posted 8 months ago

Job Description:Purpose of the JobTo achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements with a focus on last mile• Generate and nurture leads in coordination with vertical marketing and field marketing activities to facilitate targeted new revenue growth.• Cultivate leads and foster opportunities within the assigned geographies through a value-based approach.• Manage and expand existing business relationships to ensure targeted and sustainable revenue growth, including exploring additional regions and products.• Understand and analyze the broader picture of customers' business objectives to build profiles and act as a consultant for their business strategies.• Translate customer strategies into meaningful opportunities of value for Aramex.• Present solutions to customers, demonstrating the value proposition for their business and aligning with their goals.• Identify and develop effective relationships with key contacts within targeted customer organizations in respective regions to maximize leverage for Aramex.• Collaborate with the solutions group to define innovative solutions that add value to customers' business operations.• Work closely with account managers to ensure a seamless customer experience throughout the sales process.• Perform all aspects of the sales process and input/update all customer information utilizing CRM systems.• Network with industry peer groups and other internal affiliates to share best practices and relevant insights.• Engage in research to expand personal and company knowledge of industry trends, best practices, marketing, and sales strategies.Job Responsibilities - Experience and Education• Bachelor s degree in business or any other related field• Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)• 2-3 years of experience in B2B sales and specifically in transport and logistics services• Customer centric with strong analytical skills.• Excellent interpersonal, negotiation and communication skills• Business oriented and target driven persona.Work Location: 6th of October industrial zoneLeadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkillsFinancial AcumenTeam CollaborationAdaptabilityBusiness AcumenInfluencing SkillsCommunication SkillsAnalytical SkillsCommercial AcumenCustomer Centric

Posted 8 months ago

Job Description• Facilitate meeting and discussion with business & operational decision makers, internal and external system/product specialists, vendors, solution providers and end users.• Responsible of customer integration projects developing, testing and implementation.• Define functional and non-function business requirements and technical specifications.• Analyze all business processes and suggest system processes to fulfill operational requirements.• Own all product documentations and ensure all projects & developments are complied with pre-defined set of documentation rules.• Lead design sessions workshops for mapping, wireframing & prototyping new applications or systems as part of new or enhancing existing business processes, operations, and information process flows.• Review and analyze the effectiveness and efficiency of existing application or system• Support all IT Projects and be part of project team in developing strategies for improving or further leveraging these application/systems.• Identify and establish scope of applications/systems analysis in order to define acceptance and success criteria.• Participate in periodic status meetings and other supportive activities for the project• Collaborate in the plan, design, development and deployment of new applications/systems, and enhancement to existing applications• Conduct research and analysis on software products to justify and support business cases and investment efforts.• Support project leaders in manage and controlling delivery scope ensuring that project change management procedures are followed.Job Responsibilities - Experience and Education• 1-2 years of product management experience building supply solutions for logistics or E-Commerce business verticals.• Have a good developing experience especially .Net• Experience in delivering mobile and web applications.• Able to work in a dynamic and changing environment.• A proactive attitude is necessary.• Excellent at troubleshooting and problem-solving• Believe in a good customer experience and be a customer champion.• Strong task and result-orientation• Solid understanding and experience in RESTful APIs.• Experience in T-SQL and Database development.• Knowledge in UX/UI is a plus.• Knowledge of different types of software testing.• Analytical and conceptual thinking skills.• Team spirit and strong communication and presentation abilities.• Familiarity with agile methodologies.Work Location: 6th of October Industrial ZoneLeadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkills

Posted 8 months ago

Purpose of the JobRetail Outlet Executive considers as Company ambassador as he/she must ensure the highest customer service standards, reinforce a positive customer relationship, and become the customer s trusted advisor in accordance with Aramex values.Job Description• Attend to all walk-in customers needs promptly.• Serve walk-in customers and provide full information and advice.• Manage and meet customer expectations.• Sustain high customer satisfactory service lever.• Provide excellent customer service for cash clients as per Aramex CS standards.• Sell cash shipments Outbound .• Attending to cash customers and fulfil their requirements, solve their problem, follow up their cases and update them.• Promote Aramex campaigns for customers.• Collaborate with the team of achieve the team objectives.• Facilitate the flow of information horizontally and vertically.• Ensure outlet customer satisfaction at all time.• Ensure timely resolution of customer complain to retain customers.Job Responsibilities - Experience and Education• Diploma or bachelor s degree in business administration or a related field.• 1-3 years of relevant working experience as driver, preferably in the logistics and shipping industry.Leadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkillsInterpersonal SkillsCustomer Relationship ManagementCommunication SkillsAttention To DetailsCustomer CentricNegotiation SkillsCollaborative ApproachMultitaskingSelf-Awareness

Posted 9 months ago

Purpose of the JobImplement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.Job Description• Perform operational procedure to ensure high levels of customer service/satisfaction.• Meet customer s SLA s for all customers.• Report any information that might impact company image and brand or functioning• Conduct internal check on in relation to credit history, associated accounts and trade history prior to on boarding new customers.• Ensure meeting team s KPI s• Setting KPI s for direct reports and conduct annual review• Ensure training warehouse staff on customized logistics procedure and requirements for new customers.• Ensure identifying direct reports training needs and propose training needed to HR.• Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.• Adhere to company HSSE, compliance and sustainability corporate policies, processes and standards.• Acts on all assigned outcomes of the quality audits.• Adhere to all shipping and handling legislations.• Makes sure WMS is updated on time and accurately and as per the procedures.• Ensure operations is running as per standards to avoid any type of losses.• Responsible for maintaining accurate stock levels and avoid discrepancies.• Run the operations to avoid loss or damage related to human, customer goods or facility.Job Responsibilities - Experience and Education• Experience of 2-4 Years in warehousing "Mainly Piece picking Operations" & E-commerce Industry.• Bachelor s Degree Holder (Logistics, Supply Chain or Industrial Engineering).• Professional user for Microsoft office (Excel, Word, PowerPoint.. etc).• Experience in standard concepts of a warehouse.• Proven Analytical and Leadership skills.• Excellent written and verbal communication skills.• Detail oriented persona.• Job Location: 6th October city (Industrial zone).Leadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkills

Posted 9 months ago