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Inventory Controller | Retail | Kiabi | Al Khiran | Kuwait
Overview of the roleThe Inventory Controller fully follows operating procedures, and provides inventory control service, ensuring that the stocks are available when needed and that stock movement is accurately tracked and maintained through the entire process and stock loss risks are minimized.What you will doTracking shipmentsControlling the product's inputs & outputs from warehouses/ Other Stores. Stock discrepancy during receiving must be escalated to the supplier/sender by raising an SRD report.Coordinate until the SRDs are adjusted in the system. Tracking & updating stocks both on Incoming/Outgoing Log Books & in the system.Stock Accuracy ChecksAvoiding product shortages by investigating on a weekly basis. Perform investigations based on Stock Accuracy ChecksSegregation of Damages in the stock room. Ensuring the movement of the damaged units/ Uniforms to SOF.Support to the eventsPrepare the store for marketing events (if any), and arrange for stock count procedures (additional cartons and segregating stocks for easy scanning/counting purposes).Missing BarcodesMust accurately record the quality, quantity, type, style, and other inventory characteristics so the store team clearly understands what is and isn’t available in case the barcode is unidentifiable.This needs to be sent to the brand team in Dubai for further assistance with the barcode. All such merchandise is to be separately put up in the stock room with the updated information in the form of report to the OPM on a monthly basis.Physical presence during maintenance workPresence during any maintenance-related work activity in the store (Often the night after the store closing).Budgeting and FinanceMust be involved in the annual business planning and manage monthly budgets.Will create PO, track invoices, and ensure the work is completed with the allocated SLA and invoiced by the Service Provider (if required).Asset ManagementHave to manage all the non-merchandise assets stored inside stock rooms for business-related activity purposes.Required Skills to be successfulPossess a high professional level in written, verbal communication, and interpersonal skills. Ability to communicate and interact with officials at all levels.Problem-solving skills
Posted 4 months ago
Visual Merchandiser | Retail | Marks & Spencer | Kuwait
Reporting to the Regional Visual Merchandiser, your role will be to implement and maintain the M&S brand image within the store, ensuring visual consistency. You will provide the customer with the most inspirational shopping experience possible. You will also be responsible for maintaining effective communication with store colleagues and the RVM / Manager VM.Responsibilities:-Accurately implement all company Visual Merchandising policies. Implement easy to shop store grids. Implement well styled mannequins in line with the styling policy. Use appropriate styling techniques and the correct visual elements in the relevant areas to aid customer segmentation.Implement seasonal launches and events on time and “on brand”. Be aware of both store and company best sellers. Have an awareness of competitor activities and trends within Visual Merchandising. Work effectively and communicate regularly with store colleagues and VM Manager to ensure brand consistency.Implement window display guidelines on time and “on brand”. Ensure corporate initiatives are implemented effectively. VM checklist to be maintained and adhered to. Execution of marketing initiatives in the stores. Liaise with the Store Managers everyday for updates on VM processes / requirements / peopleSkills:-LeadershipStrong BusinessAcumen and the ability to communicate with business partners at all levelsProven ability to achieve goals.Good PersonalityGood communication skills (verbal and written)Excellent relationship skillsGood Excel skillsAccountability
Posted 5 months ago
The Inventory Controller fully follows operating procedures, and provides inventory control service, ensuring that the stocks are available when needed and that stock movement is accurately tracked and maintained through the entire process and stock loss risks are minimized.Responsibilities:->Tracking shipmentsControlling the product's inputs & outputs from warehouses/ Other Stores. Stock discrepancy during receiving must be escalated to the supplier/sender by raising an SRD report.Coordinate until the SRDs are adjusted in the system. Tracking & updating stocks both on Incoming/Outgoing Log Books & in the system.>Stock Accuracy ChecksAvoiding product shortages by investigating on a weekly basis. Perform investigations based on Stock Accuracy ChecksSegregation of Damages in the stock room. Ensuring the movement of the damaged units/ Uniforms to SOF.>Support to the eventsPrepare the store for marketing events (if any), and arrange for stock count procedures (additional cartons and segregating stocks for easy scanning/counting purposes).>Missing BarcodesMust accurately record the quality, quantity, type, style, and other inventory characteristics so the store team clearly understands what is and isn’t available in case the barcode is unidentifiable.This needs to be sent to the brand team in Dubai for further assistance with the barcode. All such merchandise is to be separately put up in the stock room with the updated information in the form of report to the OPM on a monthly basis.>Physical presence during maintenance workPresence during any maintenance-related work activity in the store (Often the night after the store closing).>Budgeting and FinanceMust be involved in the annual business planning and manage monthly budgets.Will create PO, track invoices, and ensure the work is completed with the allocated SLA and invoiced by the Service Provider (if required).>Asset ManagementHave to manage all the non-merchandise assets stored inside stock rooms for business-related activity purposes.Required Skills to be successfulPossess a high professional level in written, verbal communication, and interpersonal skills. Ability to communicate and interact with officials at all levels.Problem-solving skills
Cafe Manager / Food Manager | Retail | Marks & Spencer | Kuwait
The Café Manager must ensure the seamless running of the M&S Café in the most efficient and effective manner. They must deliver the highest possible standards of service, whilst being pro-active in maintaining and or improving turnover and profitability. Reports to the Store Manager.Responsibility:-Café & Customer ManagementSeek and maximise revenue opportunities and minimise costsConsistently exceed customer expectationsDevelop a motivated and high performing team committed to delivering clear goalsProtect the health, safety and well being of our customers and colleaguesBe a change agent, constantly reviewing service deliveryWork closely with the existing M&S Café team to ensure a seamless operationDevelop a culture of actively seeking feedback from customers on a regular basisAgree and implement actions to continuously improve the customer experienceEnsure customer requests and feedback, both verbal and written are responded to promptly and efficientlyMaintain and further enhance relationships within the immediate locality, namely residents, retail and office tenantsCreate, deliver and measure promotional activities, including staff incentivesTo provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried outEnsure Bi-weekly meetings take place with key personnel both in the Café and the store to ensure the team are fully briefed and action points are recorded and achieved.Make yourself aware and notify your team of any menu changes, special requirements (including menu items and dishes), outstanding orders or work tasks required prior to the commencement of serviceEnsure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their workSupervise the daily morning meetings with all staff to brief on the day’s activities, menus and eventsPeopleDevelop a positive and direct relationship with all colleaguesWithin the department, support a culture of pride, ownership and desire to exceed expectationFoster a culture of flexibilityEnsure you respond quickly and positively to changing requirements whether within the department or outside in order to meet business demandsHealth and SafetyDevelop an awareness of the implications that H&S issues have on insurance premiumUnderstand relevant H&S legislation and the implications on the business, taking action as requiredEnsure all departmental staff work hygienically and productivelyEnsure a safe workplace by identifying and reporting hazards and taking corrective actionReview and communicate health and safety audit reports and initiate required action with relevant departmentsAction and respond to alleged food hygiene issues, deploying all necessary resources to protect reputation and brand integrityBe fully aware of fire evacuation procedures for your department and your colleaguesOperationsReview and communicate financial information to assist in proactive and timely decision makingManage monthly stock-takes and review results and variances with relevant departmentsEnsure that in house control systems/audit requirements are adhered toMaintain/develop specific departmental control systems in order to meet or exceed food and beverage marginsControl costs without compromising standards and customer experienceBuild and maintain an efficient team of employees, driving the team towards the objectives of the businessDevelop a calendar of all key training with the Training Manager, identifying training needs and capability gaps within the teamManage all employees’ performance in line with job descriptions, giving regular feedback and appraisalsManage all disciplinary and grievance issues within the department in consultation with the Human Resources team, giving particular focus to the kitchen / Cafe relationshipAudit holiday and sickness administration to ensure consistency and accuracyEnsure all staff complete an exit interview
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