The HR & Administrative Support Officer is responsible for delivering comprehensive HR and
administrative support across the employee lifecycle, while also assisting in key account
management, recruitment coordination, and client liaison. This role ensures smooth office
operations, maintains accurate records, and supports both internal HR functions and external
client engagements.
Key Responsibilities
• HR Administration: Maintain physical and digital employee files, prepare employment
documents, update HR databases, and process employee lifecycle events.
• Recruitment & Onboarding: Support end-to-end recruitment, schedule interviews,
conduct background checks, and facilitate new hire onboarding.
• Office Management: Serve as front desk contact, manage phone lines, visitors, mail,
and daily office procedures.
• Client & Account Support: Act as liaison for key accounts, prepare quotations and
commercial documents, track Purchase Orders, and coordinate with HR, Finance, and
Operations teams.
• Compliance & Reporting: Ensure adherence to local labor laws, assist in government
liaison, and prepare regular HR and recruitment reports.
• Employee Relations: Address employee queries, support welfare initiatives, and
promote a positive workplace culture.
Required Skills & Competencies
• Strong communication and coordination abilities
• Knowledge of recruitment, HR operations, and labor compliance
• Proficiency in MS Office and HRIS/databases
• Excellent organizational and documentation skills
• Ability to manage multiple stakeholders including clients, employees, and government
bodies