Jobs in Retail companies, Kuwait

Loyalty Operations Executive/Specialist:The Loyalty Territory Specialist is responsible for executing all marketing and operationalaspects of the Shukran loyalty programme for given territory. This role involves ensuring thesmooth execution of loyalty initiatives, coordination with brands, analyzing and reporting oncampaign performance, and identifying opportunities for improvement for the region. The idealcandidate is detail-oriented, process driven, analytical, and passionate about enhancing customerexperience through effective loyalty program management.Key Responsibilities:• Territory Campaign Management:o Oversee the day-to-day operations of the loyalty program within the territoryo Ensure timely and accurate execution of program campaignso Communicate to key stakeholders to develop and implement campaignso Brief creative and operational teams to develop appropriate artwork and campaign setupo Manage territory loyalty initiatives o Manage Platinum and top tier customers and queries• Data Analysis:o Analyze loyalty program data to monitor performance metrics and customerengagement for territory o Provide insights and recommendations for loyalty activities within territory o Track and report on key performance indicators (KPIs).• Customer Engagement:o From insights and performance, develop strategies to increase customerparticipation and engagement.o Implement targeted campaigns to boost loyalty program membership and activity.o Drive deeper Platinum engagement with Shukran• Cross-Functional Coordination: o Collaborate with marketing, IT, customer service, and finance teams. o Support loyalty program initiatives and resolve any operational issues.• Reporting:o Prepare regular reports on loyalty program territory performance.o Highlight key metrics and insights for senior management.• Compliance:o Ensure all loyalty program activities comply with relevant regulations of theterritory and company policies. • Customer Support:o Address top tier customer inquiries and issues related to the loyalty program.o Ensure a positive customer experience.Qualifications:• Education: o Diploma in Marketing, Business Administration, or a related field.• Experience:o 2-4 years of experience in loyalty program management, marketing operations, ora related field. • Technical Skills:o Loyalty marketing and programme coordinationo Stakeholder management o Customer service experto Customer experience specialist • Communication Skills: o Excellent verbal and written communication skills. o Effective collaboration with cross-functional teams.• Detail-Oriented: o High level of attention to detail and organizational skills.• Customer-Centric: o Passion for enhancing customer experience and driving customer loyalty.• Project Management:o Ability to manage multiple projects simultaneously and meet deadlines.Key Competencies:• Good Communicator: o Ability to communicate effectively with key stakeholders• Initiative: o Proactive approach to identifying and addressing operational challenges.• Team Player:o Ability to work collaboratively in a team environment.

We are looking for a friendly salesperson to assist customers in our store. The salesperson is responsible for greeting customers, helping them find items in the store, and ringing up purchases.To be successful as a salesperson you must have excellent communication skills. A good salesperson meets sales objectives while remaining polite and helpful to customers.

Maintain accurate records of inventory levels and stock movement.Receive, inspect, and verify incoming shipments and ensure all items are properly labeled and stored.Ensure the store is clean, organized, and well-maintained at all times.Coordinate with other departments to ensure efficient store operations.

Provide exceptional customer service and assist customers with product selection and inquiries.Process customer transactions accurately and efficiently using the POS system.Stay updated on product knowledge, features, and benefits to effectively communicate with customers.Maintain a clean and organized sales floor to enhance the customer shopping experience.Stay informed about current sales promotions and effectively promote and market products.