Jobs in Travel, Hotel & Tourism companies, Saudi Arabia

Call one of Saudi Arabia’s most prestigious addresses home. Share a leisurely brunch with important guests and host memorable meetings in our cosmopolitan oasis. Inside the soaring Kingdom Centre tower, you’ll be met with exceptional views and contemporary cuisine along with Arabic hospitality, elevated with Four Seasons highly personalized service.The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.The ability to handle a multitude of keys.The ability to quote and be familiar with room and rate availability for current and future dates.The ability to accept reservations, changes and cancellations in the absence of reservations staff.The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.The ability to work closely with the Guest Services and Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.The ability to handle guest problems or complaints.The ability to utilize the computer system in running daily reports and in blocking special requests.The ability to keep all support departments informed of necessary information or requests.The ability to handle safety deposit box requests; including distributing, giving access to and closing procedures.The ability to complete key packets and vouchers, and to modify registration cards.The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.The ability to maintain a balanced bank assigned to you from the hotel.The ability to reconcile all transactions at the close of the shift and to cash out.The ability to recite hours of operation of all hotel facilities and special service codes.The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.The ability to handle hotel emergency procedures and situations with maturity and professionalism.The ability to perform as night receptionist and assist with the night audit procedures.The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.

Responsibilities:Develop and implement human resources strategies aligned with the company’s objectives.Supervise recruitment and talent acquisition processes to ensure hiring the right candidates.Develop and enforce HR policies and procedures in accordance with applicable laws and regulations.Manage training and development programs to enhance employee skills and productivity.Oversee performance evaluation processes and design incentive and rewards plans.Ensure compliance with labor laws, social security regulations, and internal policies.Manage employee relations to foster a positive work environment.

Getting customers and developing the business.

JOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. Supports and supervises an effective monthly self inspection program. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Understands employee positions well enough to perform duties in employees' absence. Develops specific goals and plans to prioritize, organize, and accomplish work. Monitors and maintains the productivity level of employees. Verifies that all team members/supervisors understand the brand specific philosophy. Maintains the operating budget, and verifies that standards and legal obligations are followed. Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. Celebrates and fosters decisions that result in successes as well as failures. Communicates areas that need attention to staff and follows up to verify understanding. Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. Follows property specific second effort and recovery plan. Stays readily available/ approachable for all team members. Demonstrates knowledge of the brand specific service culture. Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Takes proactive approaches when dealing with guest concerns. Sets a positive example for guest relations. Stays readily available/ approachable for all guests. Reviews comment cards and guest satisfaction result with employees. Responds in a timely manner to customer service department request. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Extends professionalism and courtesy to team members at all times. Comprehends budgets, operating statements and payroll progress report. Performs other duties, as assigned, to meet business needs.

JOB SUMMARY Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. Complies with applicable federal, state and local law and safety regulations. Follows proper key control guidelines in loss prevention and in the property. Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. Follows Duty of Care process for the protection of guests and employees. Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Monitors all unusual activities in and around the property that would impair the well being of guests and employees. Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. Oversees and guides the efforts of the Accident Prevention Committee. Oversees first aid program for guests and employees. Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems. Develops liaison with local law enforcement and emergency services. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

We are looking for a team of Housekeepers to work for a VVIP Household in Saudi Arabia This is a highly unique role working within a team of Housekeepers for a VVIP individual and their Family. You will have experience working as part of a team in a *5star hotel or private householdYou will enjoy working in a fast-paced environment and have very high standards and excellent experienceYou will be very well presented and speak excellent English, with a European/Eastern European passportAccommodation, Visas, flight allowance holiday allowance and medical insurance etc. are all provided by the Client

The purchasing manager is responsible for supplying the institution with products and services to suit the institution's budget and develops various strategies to find procurement opportunities at reasonable prices and appropriate quality, as well as communicating with suppliers to reach the best prices, as he is primarily responsible for reducing procurement expenses in the institution in a way that helps the growth of the institution and provides high quality in services and products