Receptionist Jobs in Saudi Arabia

• Financial Analysis: Conduct detailed financial analysis, including variance analysis, trend analysis, and forecasting. Provide actionable insights to support strategic decision-making.• Reporting: Prepare and present financial reports, including monthly financial statements, budget reports, and ad-hoc analyses. Ensure accuracy and completeness of all financial documentation.• Budgeting & Forecasting: Prepare annual budgets and financial forecasts. Monitor budget performance and identify areas for improvement.• Cost Analysis: Conduct analysis of all costs to support product pricing decisions and Business Decisions.• Compliance: Ensure compliance with accounting principles, regulations, and company policies. Assist with internal and external audits as needed.• Financial Modeling: Develop and maintain financial models to support business planning and scenario analysis.• Process Improvement: Identify opportunities to streamline financial processes and improve efficiency. Implement best practices for financial operations.Qualifications:• Education: Bachelor’s degree in accounting, Finance, or a related field. (CPA or CFA designation is a plus.)• Experience: 2-4 years of experience in financial analysis. Experience in the Sports and Fitness Sector is advantageous.• Technical Skills: Advanced skills in Microsoft Excel (e.g., pivot tables, VLOOKUP) and PowerPoint. Proficiency in accounting software (e.g., Zoho Books, QuickBooks, SAP, Oracle is a plus) • Analytical Skills: Strong analytical and problem-solving abilities with a keen attention to detail.• Communication: Excellent verbal and written communication skills. Ability to present complex financial information in a clear and concise manner.• Teamwork: Ability to work effectively both independently and as part of a team. Collaborative and proactive approach to problem-solving.

• Customer Reception: Greet visitors and clients warmly and direct them to their desired location within the facility.• Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.• Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.• Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.• Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.• Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.• Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.• Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.Benefits:• Competitive salaries, benefits, and incentives• Comprehensive health coverage• Exceptional work environment• Specialized training• Career growth opportunities• Opportunities on a global level• Paid annual leaveQualifications:• A bachelor's degree is preferred but not mandatory.• Dedicated and passionate about assisting customers and answering their questions.• Strong communication and interpersonal skills• Ability to work in a fast-paced environment.• Polished and professional demeanor

Job Description & Responsibilities· Have in-depth knowledge about the company’s products and servicesFollow communication procedures and guidelines according to the company policy, when handling different topics.· Handle customer complaints (through phone or emails), provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.· Make relevant notes from customer interactions· Report on customer feedback and keep records of all conversations in the company database in a comprehensible way.· Provide information on the FAST FIT EMS products or services and generate interest in the offers.· Boost customer loyalty by offering a proper experience over the phone/email.Build sustainable relationships and engage customers by taking the extra mileStrong phone contact handling skills and active listening· Customer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skills verbally and in written.· Trainers schedule daily checkups to assure all customers receive the expected quality of service.· Solve efficiently the job-related tasks assigned by the trainers and others fellow staffLeads process supervision to assure efficiency and promptitude in contacting customers (1st call and regular follow up routine)· Ability to multi-task, priorities, and manage time effectivelyComplete effectively the daily, weekly and monthly tasks attached to this job’s description.RULESCustomer care representatives may only use their personal cell phones in their break time, away from the call center desk/office.The use of cell phones on the call center desk may present a risk to sensitive customer information, illegal collection of personal data and reduces the ability to focus on your tasksCustomer care representatives must follow the TCPA(Telephone Consumer Protection Act) regulations, such as not calling residential numbers before 10 a.m. or after 10 p.m. On each call, the caller must disclose information to the recipient including who she represents, her name and reason for calling. Additionally, call centers must honor those on the do-not-call registryCustomer care representatives must respect their working hours and in case of emergencies inform immediately the HR department/manager.Customer care representatives must respect the working space of their colleagues and keep clean their own desk during the working hours and before leaving the shiftCustomer care representatives’ devices/gadgets such as laptops, phones are their own responsibilities, and it must be charged every day before leaving the office.

• Develop and implement comprehensive marketing strategies that align with Fast Fit's business goals and target audience.• Conduct market research to identify customer needs, trends, and preferences, and use this information to develop and refine marketing plans.• Manage all aspects of our social media channels, including creating and scheduling content, monitoring engagement, and analyzing metrics to optimize performance.• Create and manage email marketing campaigns, including drafting newsletters, designing templates, and tracking performance metrics.• Collaborate with the design team to create marketing materials such as flyers, brochures, and banners.• Assist with website management, including creating and updating content, and ensuring that it is optimized for search engines.• Develop and maintain relationships with media outlets and coordinate the placement of advertisements, press releases, and other promotional materials.• Monitor and report on the effectiveness of marketing campaigns, and adjust strategies as needed.• Stay up to date with industry trends and emerging technologies and make recommendations for how they can be incorporated into our marketing efforts.• Proven experience as a marketing executive or any other similar role.• Good understanding of market research techniques, data analysis and statistics methods.• Thorough knowledge of strategic planning principles and marketing practices.• Proficient in MS Office and marketing software (e.g. CRM).• Familiarity with social media and web analytics (e.g. Web Trends).• Excellent communication and people skills.• Strong organizational and time-management abilities.• Creativity and commercial awareness.• B.Sc./BA in marketing, business administration or any other relevant disciplines.Requirements:• Saudi nationality- Female• Marital Status - Single• Bachelor's degree in Exercise Science or related field.• Fluency in English and Arabic languages.• Strong communication and interpersonal skills.• Ability to motivate and inspire clients.• Passion for health, fitness, and helping others.• Ability to work flexible hours, including evenings and weekends.Benefits:• Salaries and benefits• Comprehensive Health Coverage• Exceptional Work Environment• Specialized Training• Career Growth Opportunities• Annual Vacation• Travel benefits

ResponsibilitiesConsult with clients to understand their goals and current fitness levels.Evaluate client fitness level and skillset to plan reachable goalsDesign individualized and comprehensive one-to-one fitness programs in accordance with company policy.Demonstrate and encourage correct warm-up and stretching techniques to avoid injuryCounsel and educate clients on fitness, healthy lifestyle, and habits based on their fitness capabilities and goalsEducate the customers on the innovative FAST FIT EMS training methods and explain the amazing benefits and long-lasting results.Explain exercises in detail and suggest alternatives if needed, ensuring that clients train safely with proper form and technique.Provide innovative and challenging exercises to keep clients engaged and motivated while respecting the FAST FIT policies regarding training procedures.Guide and assist actively the clients during their training sessions.Monitor the progress of clients’ fitness levels and provide them with regular feedback and accountability on their progress in a manner that suits each individual clientProactively seek feedback from your customers and your co-workers in order to be aware of your strengths and weaknesses and to improve.Use in-depth knowledge to answer clients' questions and concerns.Keep up to date with the latest health and fitness trends, techniques and best practice essential to providing the highest-quality services to clientsAdjust the client personalized plans as goals are reachedAdvise the customers on how to change their nutritional and lifestyle habits as needed• Perform CPR and give first aid in case of emergencies.Recognize your limitations in services and techniques and engage only in activities that fall within the boundaries of your professional credentials and competencies.Refer clients to other professionals for issues that fall beyond your current competencies.Record accurately your clients' training plans and track the relevant paperworkFor body screening, fitness assessment, and exercise technique, follow the standards outlined by FAST FIT EMSBuild and maintain positive, professional, and trusting relationships with clients based on mutual respect and appreciationCommunicate with clients and co-workers in a professional and courteous manner.Create the best environment and atmosphere for our clients in accordance with company policy (music, temperature, fragrance, etc.)Act as a positive role model for all FAST FIT EMS clientsPromote FAST FIT EMS fitness packages and plans to increase your client databasePresent FAST FIT plans and subscriptions as trained by your manager, when soliciting new clients to sign up.Assist with membership retention strategies for existing clientsFollow up effectively with new clients and existing members to ensure their regular attendance.Work with the management and fellow staff to ensure the effective operation of FAST FIT EMS.

• Have in-depth knowledge about the company’s products and services• Follow communication procedures and guidelines according to the company policy, when handling different topics.• Handle customer complaints (through phone or emails), provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.• Make relevant notes from customer interactions• Report on customer feedback and keep records of all conversations in the company database in a comprehensible way.• Provide information on the FAST FIT EMS products or services and generate interest in the offers.• Boost customer loyalty by offering a proper experience over the phone/email. • Build sustainable relationships and engage customers by taking the extra mile • Strong phone contact handling skills and active listening.• Customer orientation and ability to adapt/respond to different types of character.• Excellent communication and presentation skills verbally and in written.• Trainers schedule daily checkups to assure all customers receive the expected quality of service.• Solve efficiently the job-related tasks assigned by the trainers and others fellow staff.• Leads process supervision to assure efficiency and promptitude in contacting customers (1st call and regular follow up routine)• Ability to multi-task, priorities, and manage time effectively.• Complete effectively the daily, weekly and monthly tasks attached to this job’s description.Requirements:• Saudi nationality- Female• Marital Status - Single• Bachelor's degree in Exercise Science or related field.• Fluency in English and Arabic languages.• Strong communication and interpersonal skills.• Ability to motivate and inspire clients.• Passion for health, fitness, and helping others.• Ability to work flexible hours, including evenings and weekends.Benefits:• Salaries and benefits• Comprehensive Health Coverage• Exceptional Work Environment• Specialized Training• Career Growth Opportunities• Annual Vacation• Travel benefits

Financial Analysis: Conduct detailed financial analysis, including variance analysis, trend analysis, and forecasting. Provide actionable insights to support strategic decision-making.Reporting: Prepare and present financial reports, including monthly financial statements, budget reports, and ad-hoc analyses. Ensure accuracy and completeness of all financial documentation.Budgeting & Forecasting: Prepare annual budgets and financial forecasts. Monitor budget performance and identify areas for improvement.· Cost Analysis:Conduct analysis of all costs to support product pricing decisions and Business Decisions.Compliance: Ensure compliance with accounting principles, regulations, and company policies. Assist with internal and external audits as needed.Financial Modeling: Develop and maintain financial models to support business planning and scenario analysis.Process Improvement: Identify opportunities to streamline financial processes and improve efficiency. Implement best practices for financial operations.

Develop and implement comprehensive marketing strategies that align with Fast Fit's business goals and target audience.Conduct market research to identify customer needs, trends, and preferences, and use this information to develop and refine marketing plans.Manage all aspects of our social media channels, including creating and scheduling content, monitoring engagement, and analyzing metrics to optimize performance.Create and manage email marketing campaigns, including drafting newsletters, designing templates, and tracking performance metrics.Collaborate with the design team to create marketing materials such as flyers, brochures, and banners.Assist with website management, including creating and updating content, and ensuring that it is optimized for search engines.Develop and maintain relationships with media outlets and coordinate the placement of advertisements, press releases, and other promotional materials.Monitor and report on the effectiveness of marketing campaigns, and adjust strategies as needed.Stay up to date with industry trends and emerging technologies and make recommendations for how they can be incorporated into our marketing efforts.

Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is looking for specialized receptionists and customer service representatives to join our team. With 11 branches in Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits to our employees.About Us:Responsibilities:Customer Reception: Welcoming visitors and clients with a warm smile and guiding them to the necessary areas within the facility.Information Provision: Providing essential information about the products or services offered and answering any inquiries they may have.Telephone Call Management: Directing incoming calls to the appropriate departments within the facility and answering basic queries over the phone.Complaint Handling: Addressing complaints professionally, aiming to resolve them as quickly as possible or directing them to the relevant person.Schedule Organization: Organizing the schedule for pre-arranged appointments and ensuring there are no overlaps.Problem Solving: Striving to resolve any issues clients may face, whether related to the services or products offered.Additional Assistance: Providing extra help to clients, such as directing them to different areas within the facility or advising on product choices.Maintaining a Positive Work Environment: Contributing to a positive work environment through courteous and professional interactions with clients and colleagues.

Educate clients on proper use of EMS equipmentInstruct clients on basic exercise physiology and proper EMS exercise techniquesDesign and implement personalized fitness programs for clients based on their goals and abilities.Monitor and assess clients' progress, adjusting programs as needed.Provide guidance and support to clients, motivating them to achieve their fitness goals.Ensure a safe and clean environment for clients, following all health and safety protocols.Maintain accurate records of client information, progress, and goals.At Fast Fit EMS Fitness Company, we believe in investing in our employees' growth. we offer comprehensive in-house training to equip you with the skills and knowledge needed to succeed as a Personal Trainer.Check out our webpage: https://www.fastfit-ems.com/Benefits:· Salaries and benefits· Comprehensive Health Coverage· Exceptional Work Environment· Specialized Training· Career Growth Opportunities· Annual Vacation· Travel benefits

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