PMO Job Description
Industry Expertise
- 15+ years of experience in the IT industry, preferably within service-based IT organizations.
- Strong understanding of industry trends and best practices to drive operational excellence.
Program & Project Management
- 5+ years of proven expertise in managing large-scale programs with teams of 40+ employees.
- Experience in Digital Strategy & Transformation project delivery and management.
- Strong leadership in hybrid project management (Manual + Automation) with exposure toAgile and DevOps testing methodologies.
- Expertise in stakeholder management and Agile delivery with a focus on efficiency and adaptability.
Test Life Cycle Automation & Process Management
- Proven ability to leverage automation for enhanced quality outcomes and test efficiency.
- Hands-on experience with various SDLC models (Agile, Waterfall, Hybrid-Agile) and best practice integration.
- Proficiency in risk management, dependency resolution, and fostering a positive approach to project execution.
Domain Knowledge
- Strong expertise in Banking domains, including Retail Banking, Corporate Banking, Channels, and Payments.
- Deep understanding of financial sector workflows and regulatory requirements.
Tools & Metrics
- Experience managing Agile project metrics using JIRA and Microsoft Azure DevOps.
- Awareness of automation frameworks and API integrations.
Customer & Stakeholder Management
- Proven ability to manage Indian and international clients (minimum of 3 engagements preferred).
- Delivered high customer satisfaction (CSAT) scores through strategic relationship management.
Cross-Service Expertise
- Broad exposure to multiple domains and end-to-end project lifecycles, covering Functional, Performance, and Security testing.
Behavioral & Soft Skills
- Exceptional communication and negotiation skills.
- Strong stakeholder management and ability to influence client decisions.
- Effective time management and collaboration to drive project success.
Data Competency
- Strong grasp of data analytics, senior management reporting, and data visualization.
- Ability to provide actionable insights for informed decision-making.
