Administration & Secretarial Jobs in Qatar

We are currently seeking a highly skilled and experienced Bilingual Administrative Secretary to join our Government Client. The ideal candidate should be locally available in Qatar, fluent in both Arabic and English, and possess a proven track record of providing administrative support at the C-level. If you are detail-oriented, proactive, and thrive in a fast-paced environment, we encourage you to apply.• Provide comprehensive administrative support to C-level executives.• Manage and coordinate executive schedules, meetings, and travel arrangements.• Draft, edit, and proofread correspondence, reports, and presentations in both Arabic and English.• Act as a liaison between the executive team and internal/external stakeholders, ensuring effective communication.• Handle confidential information with discretion and professionalism.• Assist in the organization and coordination of special events and projects. Salary:QAR 12,000 to 14,000 per month inclusive of fixed allowances.Additional benefits: Annual Flight Tickets, Annual Bonus, Health Insurance Requirements • Locally available in Qatar.• Fluency in both Arabic and English (written and spoken).• Proven experience as an Administrative Secretary supporting C-level executives.• Strong organizational and multitasking skills.• Proficiency in Microsoft Office Suite.

Recruitment Opportunity with Management Solutions International (MSI)Our client in Qatar is looking to hire an Administrative Assistant Requirements Requirements- Bachelor's degree in business administration or another relevant field (preferred).- Diploma or equivalent relevant work experience (Essential)- Minimum 3 years of executive experience in the Healthcare Industry- Good written and spoken English is Mandator (Arab National)- Strong organizational, communication, and interpersonal skills- Strong knowledge of Microsoft Office- Locally available with valid QID and NOC

Recruitment Opportunity with Management Solutions International (MSI)Our client in Qatar is looking to hire Contracts AdministratorRequirements-Bachelor's degree in Business, Material Management, or Engineering from an accredited and renowned University.-Over 5 years of experience in contract management, including expertise in legal regulations- Experience in the Oil and Gas industry would be preferred-Minimum 5 years of proven experience in a similar role

Roles & Responsibilities We are hiring a Secretary for one of our clients in Doha. Candidates who have the required qualifications and good experience may apply. Desired Candidate Profile Minimum 7-9 years of related experience, preferably in Qatar. Must have Engineering company experience. A female candidate is required. European nationality is preferred. With valid QID and NOC

We are currently recruiting for Operations Administrator to work with Customer Contact Centre’s Department.   The role is responsible of ensuring efficient administrative operations of real time management, scheduling and planning. Ensure WFM tool is up to date to capture real time data and stats. Ownership of the floor-to-manager site performance of deliverable KPl’s.   Operational Accountabilities Include   Create and maintain segments on each agent profile relating to attendance, shifts preferences, any planned trainings or meetings or breaks and update this segment entry in the WFM so that the official schedule is populated with the most current and accurate schedule exceptions. Coordinate the distribution of the various weekly and monthly agents' roasters and administer the shift trades workflows. Keep track of agents' attendance, agents' annual leaves, breaks, sick leaves, etc and generate and/or verify agents' productivity reports. Real time steering and skilling of Customer Service Agents (CSA) driven by the real time trends to meet defined performance targets daily (Service levels, abandoned percentage, average handling time, Occupancy, Average speed of answer and queue accessibility) and achieve performance consistency based on business requirements. Real-time resource for voice and non-voice tasks for efficient resource optimization and blending. Manage non-voice queue maintaining productivity and service level goals. Identify intraday trends as they develop and recommend the impact on resources and KPls to the business units. Balance service delivery along with site occupancy. Acts as an interface between site internal departments as well as to other QR CCC locations and HO. Break optimization and re-scheduling of daily exceptions to meet scheduling requirements. Convert information provided by management team about internal and external service impacting activities to utilize real-time resource adjustments. Report and highlight aberration against any KPl’s on real time, through reporting and escalation matrix. Tracking daily attendance for the centre along with reporting late logins. Maintain real time management information dashboards. Real time and Adhoc report showcasing real time performance, shrinkage and trends. Regularly analyze data and provide insight to scheduling and planning team to optimize performance and productivity. Coordinate with IT related to any Contact centre application or call related incident. Monitor overall office adherence to work schedule to improve availability to customers and alert supervisors of schedule non-adherence in real-time. Handle agents daily break schedule, schedule swaps and during low-call volume work with supervisors to request agents to leave early or allocate resources to alternative tasks ID creation, skill reconciliation, maintenance of skill matrix. Act as a local operational representative for TEC (Telephonic Emergency Centre). Perform other department duties related to his/her position as directed by the Head of the Department.   Qualifications   The successful candidate will have the following qualifications and skills:   Bachelor’s Degree or Equivalent with minimum of 1 year job related experience or high school qualification with minimum 2 years job related experience. Knowledge in Customer Contact Centre Operations Management. Strong MS Office and reporting experience. Ability to analyze the performance data and statistics   About Qatar Airways Group   Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.   Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Roles & Responsibilities Minutes of Meetings Drafting Emails Documentation Works Managing Sales Team individually Generating sales team weekly reports & presenting to higher management In absence of higher management managing the team Maintain Management agenda and assist in planning appointments, board meetings, conferences etc. Attend meetings and keep minutes Receive and screen phone calls and redirect them when appropriate Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.) Tender Documentation follow up Tender Purchase Make travel arrangements for higher management. Handle confidential documents ensuring they remain secure. Maintain electronic and paper records ensuring information is organized and easily accessible Conduct research and prepare presentations or reports as assigned. Desired Candidate Profile Bachelor Degree Minimum 5 years experience Confident Fluent English Age up to 35 years

Roles & Responsibilities Job Summary: The job holder will provide the necessary assistant including technical support, administrative, secretarial services including time management, administrative & general office duties. The role demands a degree of initiative in carrying out respective duties. Confidentiality, effective communication, and organizational skills are essential to this level. Role holders may also be demanded to provide support to the section in general and coordinate with various Sections. Key Accountabilities: Provide technical assistant and administrative service in variety of fields relating to Safety, Emergency Response and Environment, coordinating various activities and drafting internal correspondence under direction to ensure that all matters are dealt with efficiently and appropriately. Organize and implement appropriate filing and record management systems to ensure that records are always current and accessible with ease. Highlight desired actions to the group to ensure that they are in possession of sufficient background information needed. Observe and apply strict levels of confidentiality and discretion in all matters related to the performance of role. Prepare internal / external correspondence. Type memos, reports, minutes of meetings. Assist the group in preparing presentation graphs, and statistics. Maintains cost efficient levels of office supplies to ensure ready availability and continuity of work processes. Coordinate with other members of the group about the preparation of reports, plans and meetings as and when required. Assists in preparing for meetings by providing documentation, reports, previous minutes of meetings and background information on the subject under discussion. Co-ordinate the receipt and compilation of information necessary to produce regular activity and progress reports. Desired Candidate Profile Minimum of Diploma holder in the relevant discipline. A minimum of 5 years of experience in a similar role. excellent communication, and organizational skills are essential. Excellent computer application skills.

Roles & Responsibilities About QNBEstablished in 1964 as the country s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.QNB Group s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor s (A), Moody s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.Based on the Group s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.QNB Group has an active community support program and sponsors various social, educational and sporting events.Role Summary:The incumbent will perform administrative services such as renewals of licenses, the maintenance of insurance policies, maintaining external service provider documents, reviewing and forwarding utility bills and the provision of other administrative services.Role Decription:Implements KPI s and best practices for Admin DocumentationPromote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.Act within the limits of the powers delegated to the incumbent.Provide administrative services for all the Group s departments and branches.Maintain contact with external service and utility providers as per the delegated authority.Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.Build and maintain strong/effective relationships with related departments/units to achieve the Group s objectives.Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.Support the head of admin documentation in performing unit tasks.Meeting QNB needs for shipments clearing.Securing promotion campaign licensesQNB vehicle fleet management, including registration renewals, insurance policy, fuel and minor services.Receive utility and service bills (including electricity, water and telephone).Perform tests on service and utility bills including testing accuracy, performing cost analysis and comparison with previous months and submit analysis to supervisor for review.Submit bills to accounts for payment processing.Prepare periodic reports as per the delegated authority.Maintain the relationship with external service providers.Respond and log customer concerns/ queries regarding administrative issues, escalate issues to the appropriate authority and follow-up till resolution.Correspond with service providers to resolve any issues and maintain day to day services.Renewals of services contracts and processing services invoices.Develop the ability perform and prioritize various administrative services.Proactively identify areas for professional development of self and undertake development activities.Seek out opportunities to remain current with all developments in professional field.Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.Maintain appropriate knowledge to ensure full qualification to undertake the role.Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.Attend mandatory (internal and external) seminars as instructed by the Bank.Qualifications:University or diploma graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).