Customer Service Jobs in Qatar

Ensure accurate navigation and positioning during heavy lifting operations on platforms utilizing Quick Vision technology.Gather high-precision survey data to support lifting and installation tasks.Provide real-time survey data to facilitate smooth and safe lifting and installation operations.Perform as-built surveys after installation to document platform structures.Ensure accurate navigation and positioning during heavylifting operations on platforms utilizing Quick Vision technology.Survey Support: Offer navigation and positioning survey services for the vessel during top deck heavy lifting operations across three platform locations, and conduct post-installation as-built surveys of the platforms.

Conduct surveys using various surveying instruments, such as total stations, GPS receivers, laser scanners, and levelsEstablish and verify control points to ensure accuracy in survey measurementsCollect, analyse, and interpret survey data, including terrain, boundaries, structures, and other relevant informationPrepare detailed survey reports, maps, and drawings using computer-aided design (CAD) software and other relevant toolsCollaborate with other Engineering Professionals to provide accurate survey information for project planning and design phasesMonitor construction activities to ensure compliance with project plans, specifications, and relevant regulationsConduct as-built surveys to verify construction adherence to the original designProvide technical expertise and guidance on survey-related matters to project teamsStay updated with advancements in surveying technology and industry best practicesComply with safety regulations and maintain a safe working environment during surveying activities

Developing comprehensive commissioning plans and schedules, considering project requirements, objectives, and available resources.Collaborating with project managers and stakeholders to establish realistic milestones and deadlines for commissioning completion.Scheduling and leading startup, testing, and commissioning planning meetings.Continuously monitoring commissioning progress, identifying potential delays, and implementing corrective measures to maintain project timeline.Conducting thorough risk assessments and creating risk mitigation strategies to minimize commissioning disruptions.Utilizing project management tools and software to oversee commissioning schedules, quality checks, and resource allocation; Ensuring all testing equipment is in proper working order and has been calibrated to appropriate standards.Assisting with coordinating manufacturers' services and their certification of proper installation and/or operation of equipment as required.Coordinating with mining or oil and gas engineering teams, contractors, and suppliers to ensure timely and efficient commissioning processes.Optimizing resource allocation and manpower utilization to enhance project efficiency.Providing regular updates to stakeholders, keeping them informed of commissioning progress and any deviations from the plan.Ensuring compliance with mining or oil and gas industry safety regulations and quality standards throughout the commissioning process.Maintaining detailed commissioning documentation, including plans, schedules, and progress reports.

Assist in the development, implementation, and management of comprehensive planning, forecasting, and budgeting systemsCreate and manage thorough, efficient planning, forecasting, and budgeting procedures.Developing and keeping up-to-date master schedules and project status reports for senior project management and client review.Preparing, updating and maintaining project control procedures and project planning packages for assigned projects.Integrating resources and costs into schedules for budgets, expenditure and resource analysis.Ensuring projects are executed within the contractual duration and allowed budgets and identify/issue potential variations to the Client.Examining and approving EPC contractors’, Subcontractors’, Vendors’ Project Control deliverables including project schedules, progress measurements system, reporting requirements, etc.

Provide expert technical guidance for project design, development, and execution.Ensure that all engineering solutions, mechanical systems, and piping designs adhere to industry standards and meet project specifications.Develop detailed project plans, including scope, schedule, and budget.Manage all on-site activities, including coordinating with various departments and subcontractors.Create and present bid proposals to clients, addressing their requirements and demonstrating our technical capabilities and competitive advantages.Prepare comprehensive proposals for clients, including project scopes, technical approaches, and schedules.Oversee the engineering, procurement, construction, and commissioning phases of EPC projects.Supervise that all project aspects are integrated effectively, and that engineering solutions meet Oil & Gas industry standards.Review the design, installation, and inspection of piping systems.Ensure that piping solutions are efficient, reliable, and comply with relevant codes and standards.Apply in-depth knowledge of the Oil & Gas sector to manage EPC and EPIC project requirements, regulatory compliance, and industry best practices.Provide regular updates to senior management and clients on project progress, including status reports, budget updates, and risk assessments. Communicate project milestones, technical challenges, and solutions.

Manage technical documents such as blueprints, fostering smooth collaboration among professionals.They handle document verification, scanning, and photocopying, while also writing reports and ensuring easy document access across departments.Carry out work in compliance with Company values and policies, relevant laws and regulations, agreed Company priorities and objectives, Company standards and procedures, and good industry practices.Apply methods and project procedures to manage the documentation (numbering, workflows, data management, filling plan, dematerialization, and archives), both electronic and hard copy, by NOC specifications/tools and the user's needs, from the beginning of the project until the documentation is handed over to Field Operations and/or is archivedTo apply a quality check on the documentation issued by the Contractor to check if it is compliant with Project procedures/specifications (numbering, properties, pdf parameters, and all other aspects related to document quality).To participate in meetings when required (clarification, kick-off, progress meetings) and to ensure liaison with the Contractors' document controllers on all matters concerning document controlTo provide Lead Document Controller with all relevant information needed including documents statistics for weekly and monthly project reportingEnsuring that the information is accurate and up to date.

Having exposure to commercial, invoicing, budgeting & Cost Control, knowledge in tendering, client management, contract live cycle management, project management, people handling, problem-solving, time management, task-oriented, strategic planning, manpower planning and deployment experience, resource allocations, HSE & Quality assurance, performance management, leadership.Reporting directly to the Managing Director / Project Director of the Construction supply, you shall have the overall responsibility for the delivery of the construction works within time, cost, and quality constraints.Monitoring all work executed, at all stages, to ensure that an accurate and professional service is offered.In-depth monitoring and control of engineering, procurement, and construction activities to ensure seamless project execution.Manages technical clarification meetings with various vendors & construction contractors.

Organize and manage production according to demand ensuring all schedules support project requirementsBe responsible for on-time shipping, stock control in the warehouse, and installing teams’ requirementsAssist the PM and GM in general areas of the present workload in order to ensure the smooth running of the businessWork with the Engineering team daily to continually improve quality, safety cost, and production as well as obtain feedback/updates on individual project statusesHigh-level decision-making responsibility such as failure to make accurate decisions may result in late production and delays in project schedules.Excellent fabrication & welding skills requiredWorking knowledge of MS Office and CAD software products. Experience working with & reading 2D plans

Review the overhaul, repair, and test of products in accordance with approved repair procedures and determine the required process and lead time to complete in accordance with the works order.Ensure that the customer is promptly informed and updated on all findings during repair or overhaul.Ensure that all work is agreed and authorized by the customer prior to any workManage workloads and prioritize resources to ensure that all work is completed on time.Ensure that all work is completed to company standards and client's expectations.Ensure all technical/inspection reports are completed/filed in accordance with approved company standards.Coordinates the supply and flow of all workshop consumables, materials, replacement parts, and components.Ability to communicate ideas verbally and in writing effectively so others will understand, including interpreting and understanding blueprints and schematics

Provide immediate care for offshore medical emergencies, stabilizing injuries and illnesses until transfer to a higher facility.Conduct regular health checks, ensuring compliance with MoPH and international health standards.Maintain cleanliness, organization, and stock of medical supplies, conducting regular inventory checks.Coordinate medical evacuations, ensuring clear communication with external providers and transport teams.Job Duration: 60 days Start Date: Mid November

· Provide technical guidance on construction methods, mechanical systems, and piping design.· Invigilating that all construction activities adhere to industry standards, safety regulations, and project specifications.· Lead and manage all on-site construction activities, including coordinating with various departments, subcontractors, and stakeholders to ensure project objectives are met.· Supervise daily construction operations, manage construction teams, and oversee the Engineering, Procurement, and Construction phases of EPC projects.· Ensuring that engineering designs, procurement strategies, and construction activities are integrated and executed effectively. execution of construction tasks from start to finish.· Utilize in-depth knowledge of the Oil & Gas industry to manage project requirements, regulatory compliance, and industry best practices.· Develop detailed construction plans and schedules, ensuring that all construction activities are planned, executed, and completed on time and within budget.· Implement and oversee quality control procedures for construction work, ensuring that all activities meet project specifications, safety standards, and regulatory requirements.· Manage the design, installation, and inspection of piping systems. Ensure that piping solutions are effective, reliable, and comply with all relevant codes and standards.· Provide regular updates to senior management and clients on project progress, including status reports, budget updates, and risk management. Address project milestones, technical challenges, and solutions.

• Install, Perform Commissioning, Trouble Shooting activities of equipment’s in accordancewith detailed instructions and work orders.• Assist engineers and supervisors on a field level basis to complete the project specific workspertinent to the scope.• Visit projects and undertake the assigned task for the project and maintain record of thework and report the status of works to the superior as required on time.• Analyse the work and coordinate the activities with the relevant team in coordination withthe superior based on the nature of project and priority of tasks.• Perform scheduled maintenance on customer installations to ensure that equipmentcontinues to perform reliably.• Reporting to at the project location, performing troubleshooting and fixing the issue andreports as designated by the superiors.• Develop knowledge of the organization’s products and services by working closely with amore experienced technician or as the junior member of a team

Manage the entire proposal development process for EPC and EPIC projects, from initial opportunity assessment through to final submissionDevelop comprehensive and persuasive proposals that align with client requirements, project objectives, and company capabilities for both EPC and EPIC projects.Create and execute effective bid strategies to secure new business opportunities in the EPC and EPIC sectors.Conduct a thorough analysis of Request for Proposals, Requests for Quotes, and Invitations to Tender to identify key requirements and evaluation criteria.Facilitate team meetings, manage resources, and assign tasks to ensure effective collaboration and efficient proposal development.Create and maintain proposal schedules, ensuring all deadlines are met and deliverables are completed on time.Write, edit, and review proposal content to ensure clarity, coherence, and compliance with client requirements.Develop high-quality and persuasive proposal sections, including executive summaries, technical approaches, and management plans, tailored for EPC and EPIC projects.Conduct proposal reviews to ensure that all elements of the proposal are complete, accurate, and aligned with client requirements.Implement quality control processes to review and refine proposal documents before submission.Build and maintain relationships with clients, partners, and subcontractors to support proposal efforts.Act as the primary point of contact for clients and stakeholders throughout the proposal process.

Develop and implement procurement strategies aligned with company goals and objectives.Identify and evaluate potential suppliers, negotiate contracts, and establish long-term relationships to ensure the best value for the company.Manage the end-to-end procurement process, including requisition, purchase order creation, and supplier selection.Ensure timely and cost-effective procurement of goods and services, meeting quality and delivery requirements.Monitor and manage supplier performance, including quality, delivery, and compliance with contractual terms.Analyze procurement data and report on spending trends, cost-saving opportunities, and procurement performance metrics.Implement cost reduction strategies and negotiate favorable terms with suppliers to achieve savings.Draft, review, and negotiate contracts with suppliers and vendors.Ensure all contracts are legally sound, compliant with company policies, and meet business requirements.Manage contract renewals, amendments, and terminations as needed.Set performance objectives, provide training and development opportunities, and conduct performance evaluations.Foster a collaborative and high-performance team culture.Identify potential risks in the supply chain and develop mitigation strategies.Implement best practices and innovative solutions to enhance procurement efficiency and effectiveness.

Provide expert technical guidance for project design, development, and execution.Ensure that all engineering solutions, mechanical systems, and piping designs adhere to industry standards and meet project specifications.Develop detailed project plans, including scope, schedule, and budget.Manage all on-site activities, including coordinating with various departments and subcontractors.Create and present bid proposals to clients, addressing their requirements and demonstrating our technical capabilities and competitive advantages.Prepare comprehensive proposals for clients, including project scopes, technical approaches, and schedules.Oversee the engineering, procurement, construction, and commissioning phases of EPC projects.Supervise that all project aspects are integrated effectively, and that engineering solutions meet Oil & Gas industry standards.Review the design, installation, and inspection of piping systems.Ensure that piping solutions are efficient, reliable, and comply with relevant codes and standards.Apply in-depth knowledge of the Oil & Gas sector to manage EPC and EPIC project requirements, regulatory compliance, and industry best practices.Provide regular updates to senior management and clients on project progress, including status reports, budget updates, and risk assessments. Communicate project milestones, technical challenges, and solutions.

• Install, Perform Commissioning, Trouble Shooting activities of equipment’s in accordance with detailed instructions and work orders.• Assist engineers and supervisors on a field level basis to complete the project specific works pertinent to the scope.• Visit projects and undertake the assigned task for the project and maintain record of the work and report the status of works to the superior as required on time.• Analyse the work and coordinate the activities with the relevant team in coordination with the superior based on the nature of project and priority of tasks.• Perform scheduled maintenance on customer installations to ensure that equipment continues to perform reliably. • Reporting to at the project location, performing troubleshooting and fixing the issue and reports as designated by the superiors.• Develop knowledge of the organization’s products and services by working closely with a more experienced technician or as the junior member of a team

• Install, Perform Commissioning, Trouble Shooting activities of equipment’s in accordance with detailed instructions and work orders.• Assist engineers and supervisors on a field level basis to complete the project specific works pertinent to the scope.• Visit projects and undertake the assigned task for the project and maintain record of the work and report the status of works to the superior as required on time.• Analyse the work and coordinate the activities with the relevant team in coordination with the superior based on the nature of project and priority of tasks.• Perform scheduled maintenance on customer installations to ensure that equipment continues to perform reliably. • Reporting to at the project location, performing troubleshooting and fixing the issue and reports as designated by the superiors.• Develop knowledge of the organization’s products and services by working closely with a more experienced technician or as the junior member of a team

Prepare accurate cost estimates for the project based on drawings, specifications, and other relevant documents.Analyze project requirements, quantities, and materials to determine labor, material, and equipment costs.Manage the tendering process, including preparing tender documents, issuing inquiries to subcontractors and suppliers, and evaluating bids.Negotiate contracts with subcontractors and suppliers to obtain competitive pricing and ensure compliance with project requirements.Implement cost control measures to monitor project costs, track expenditures, and analyze cost variances against budgeted costs.Review and approve invoices, progress payments, and change orders, ensuring accuracy and compliance with contractual terms.Collaborate with project teams to implement value engineering recommendations and optimize project costs.Identify potential risks and uncertainties that may impact project costs and financial performance.Develop risk mitigation strategies and contingency plans to address identified risks and minimize their impact on project outcomes.Liaise with project teams, clients, consultants, and stakeholders to provide cost-related advice and support throughout the project lifecycle

Collaborate with cross-functional teams to develop documentation for identified projects.Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.Work closely with architects, engineers, contractors, and other stakeholders to ensure seamless collaboration and communication throughout all project phases.Involved in developing/ maintaining and managing the Project schedules from conceptual to handing over of the project.Coordinate with the engineering, procurement and project team to ensure that project schedules are met.Identify potential project risks and develop contingency plans to address and mitigate them effectively.Implement robust quality control measures to ensure that construction work meets the highest standards and adheres to all relevant regulations and codes.

Develop and ensure quality of engineering deliverables in compliance with the project requirements with deviations thoroughly documented as per the project proceduresUnderstand clearly contents of key Engineering problems as a responsible person for Engineering execution, review priorities among those, provide lead engineers with a clear direction (action plan, priority, timeframe).Ensure implementation of "Replication Philosophy" in the Engineering executionMake "fit for purpose" and timely decisions concerning approvals/rejections for deviations,Systematically referring to cases as a benchmark,Carrying out due diligence as required,Considering both mitigation of technical risks and that for execution risks, such as impact on Procurement and Construction activities.Deliver Engineering deliverables as per schedule without impacting succeeding Engineering, Procurement and Construction activities.If there is any delay, notify relevant entities/stakeholders well in advance to find a solution to the problem(s).Ensure quality and timely completion of Vendor Engineering and documentation, so that NO major technical problems are "exported" from Vendors to Site for construction.EnsureEngineering activities are fully completed by in-house engineering, 3rd party engineering team. Operating centers as per planned schedule.No major pending engineering activities and problems are "exported" to field engineering team and construction activities.Establish strong teamwork within PMT Engineering team and site team.Perform thorough technical reviews of all technical change proposals, particularly those originated from Pre-FEED/FEED, to facilitate a timely decision-making processParticipate in internal and External key technical reviews, in-house meetings, project meetings, tender evaluation, bid submissions, and management meetings.

Supervise and control all engineering management activities, ensuring compliance with quality, health, safety, and environmental standards.Review and approve design packages, ensuring compliance with contract scope requirements and industry standards.Coordinate engineering contractor work and liaise with clients for engineering-related issues.Monitor engineering progress and ensure detailed design is developed in line with project specifications.Provide technical support to procurement, fabrication, and construction teams as per project requirements.Plan engineering activities, manage manpower, and coordinate inputs for engineering deliverables.Supervise subordinate staff, assign work activities, and monitor performance.Assist project managers in resolving technical issues and provide recommendations for project improvement.Monitor and control engineering department costs to ensure financial stability.Manage engineering staffing effectively and identify training and career development opportunities for team members.Contribute to the continuous improvement of departmental systems, policies, processes, and procedures.Ensure compliance with regulatory requirements and relevant quality, health, safety, and environmental procedures.Present reports to management on engineering performance and business analysis.Experience in the A.W.P SystemExperience in developing detailed engineering deliverables for projectLeadership: Ability to lead and supervise engineering teams effectively, ensuring smooth operation and coordination of all engineering activities.Technical Expertise: Strong technical knowledge and understanding of engineering principles, codes, standards, and practices relevant to the oil and gas industry.Project Management: Proficiency in project management methodologies and tools to plan, organize, and execute engineering projects efficiently within scope, schedule, and budget constraints.Stakeholder Management: Effective stakeholder management skills to build and maintain relationships with clients, subcontractors, vendors, and other project stakeholders, ensuring alignment of goals and expectations,Communication, Problem-Solving, Attention to Detail, Team Management, Decision-Making and Adaptability

**Candidate must be in Qatar**Lead a team of recruiters to source and hire manpower for the company and out projects.Coordinate with hiring managers and departments for recruitment needs.Liaise with recruitment agencies and manpower suppliers.Maintain and update recruitment documents and reports.Monitor and report recruitment progress to management.Prepare and file recruitment correspondence.Monitor and control recruitment costs.Forecast and plan workforce budget.Manage staffing to ensure department continuity.Interview and select team members.Ensure resource availability for tasks.Supervise, assign tasks, monitor performance, and review results.Coach and develop subordinates, recommend training, and manage personnel records.Manage priorities set by the management.Attending ad hoc management meetings.Present timely reports to management.Provide updated recruitment KPI results and business performance analysis.

• Administer and ensure all office facilities across all locations are utilized as per the regular business needs considering approved headcount. Ensure all office furnishing and facility fit out works are executed efficiently and administer the lease and subleasing process of surplus office space/facilities.• Coordinate complete office waste disposal and related recycling processes across the company facilities.• Monitor all pest control activities at all office buildings and non-plant administration area, including office building and of designated areas in Ras Laffan, Doha, and Offshore locations.• Administer the company’s mail service activities in all company office locations including national postal services and courier service contracts, etc. Ensure efficient despatch, collection and distribution of all company mail and generate weekly and monthly record for all incoming and outgoing mail services.• Administer Facilities Management (FM) Help Desk process to improve the complete service-related requests of the department is achieved by efficient monitoring process and provide periodical report to department management.• Monitor the efficient functioning of company office equipment in terms operability and periodical maintenance, which includes the supply of appropriate consumables for all such office equipment• Conduct and perform supply, installation, and update on periodical maintenance for all internal/external signage at all company facilities/locations.• Control the Permit to Work activity (FM related) for Ras-Laffan operations including RLIC Common Permit to Work (CPW) process, and act as authorized signatory for material passes, gate passes, as and when required for accomplishing certain services related material movement/distribution, etc.• Ensure all payments for service-related contracts are completed as per the established contract scope, according to the approved budget and reviews monthly expenditure reports from SAP. Analyse overall spending per period/location/asset and advise appropriate optimized budgeting plan for future years.• Ensure regular SHE inspections are completed in all office facilities within the administration area, and appropriate improvements/ corrective measures related to safety, housekeeping and maintenance are promptly completed. Requirements Qualifications:• Bachelor’s degree in Business Administration or Facility Management.Knowledge and/or Experience:• 7 years’ experience in the field of facilities administration, services, cost control and budgeting.

Recruitment Opportunity with Management Solutions International (MSI)Our client in Qatar is looking to hire Senior Customer Service Agent (Female) Requirements Requirements:High School Qualification/Vocational Qualification+2 years of Customer Service ExperienceExcellent Grooming Skills, Good Looking, Presentable, strong interpersonal skills, and no visible TattoosPreferably bilingual with good communication skills in EnglishLocally available immediately to join with valid QID and NOC.Duration 6 months extendable

Roles & Responsibilities We are hiring a Paint Protection Film  Installer (PPF) for one of our clients in Doha. Candidates who have the required qualifications and good experience may apply. Installation of all types of PPF Materials Caution towards accurate cutting of all edges Ensure a proper way of pulling the PPF during the installation to avoid marks on the film. Make sure all parts are removed carefully and fitted back properly. Carry out a physical check of the complete vehicle before moving to perform the designated job. Carry out the service according to the direction and specification of the manufacturer and use recommended special tools and equipment where necessary. Conduct all jobs assigned in the required quality and in a reasonable time. Desired Candidate Profile Minimum 2 years of experience in PPF installation. Automotive industry background in gulf region. Good English communication skills. With a valid QID and NOC